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“fantastic location” 4 of 5 stars
Review of Santa Lucia Hotel

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Santa Lucia Hotel
4.0 of 5 Hotel   |   Calle de Duc Estremera 6, 07180 Palmanova, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #12 of 38 hotels in Palmanova
Darlington, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
“fantastic location”
4 of 5 stars Reviewed November 11, 2012

Stayed for the first time at the Santa Lucia in October. No a great start with a lift not working and the others very slow. Room was spacious, recently refubished and best of all, the rooms and the corridors are carpeted so no noise from chair draggers and clippity clop high heels. Balcony was small but enough for two people, just! but the views more than made up for it. Pool area is small and they are trying to stop the towel brigade. There is a notice to inform you that if the beds have been unused for an hour, you have the right to remove the towels. Food was plentiful and good choice, you certainly won't starve. Little shop in hotel sells all the newspapers so nice to buy one and enjoy a morning coffee at the pool bar.
The bustle of Magaluf is just a short walk along one side of the bay and Palma Nova the other. We found a lovely restaurant, the Venetian, just opposite McDonalds. A very large chicken wrap, large pizza, two ice creams, coffee and pint and half of lager for less than 13 euros.
Don't expect to find any great shopping at either resort, you have to do as the locals do and go to Palma. All in all a relaxing holiday. I would certainly go back just for the views and the carpeted floors.

Room Tip: If you really like the sun, rooms on the pool side are best. We had a room on other side and glad a...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
Date | Rating
  • English first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Rossendale, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 10, 2012

Having stayed from the 19th Oct for 10 nights on all inclusive could not fault this hotel.
All the staff made every effort to be helpful bar staff was very quick to serve the inclusive guests first.waited no longer than 2 mins all the holiday.
Rooms very clean, housekeeping first class,view from our balcony was the best we have ever stayed in.
Will be booking this hotel again and would recommend this hotel to family & friends.

Room Tip: Email hotel week before and request your preference,I did and got everything I requested Room numbe...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 10, 2012

This hotel was in a really good location. Excellent views from balcony. Entertainment good and food in hotel buffet style. Could have done with being a little warmer but microwaves there to heat food up. Staff nice and friendly. Fridge and safe in room but you have to pay extra for this. 50 euros for the week for both which is a bit steep. Overall really great hotel.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 5, 2012

Returned on 31st oct from hotel Santa Lucia, had read about hotel so as this was a family holiday taking our daughter and grandaughter we were very upset to read it was terrible. We arrived to find staff friendly food great , Thomson reps very helpfull. We are going again next year and grandaughter cant stop talking about her first holiday in Palma, the reviews we read were terrible and very nearly put us of our holiday, so please go it is worth every penny we paid. Well done Thomson you ticked every box with this great hotel.

Room Tip: We asked for a quiet room and we got a room overlooking the pool, with a view to die for sandy beach...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 4, 2012

A lovely clean hotel situated right on the beach, The food was lovely with plenty of variety, the restaurant laying out the late night buffet was a nice touch. The staff were all nice and worked very hard. The rooms were a bit small but the views from the balcony more than made up for it The entertainment girls worked very hard and the acts that came on a 10pm were very good, Overall we had a good time at this hotel,

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2012

Stayed here for 7 nights on half board basis from the 27th October 2012, really enjoyed it, the reception staff were really friendly on arrival, The room was lovely & clean, although it was a bit cold as it got no sun. The food was really good can`t fault it, plenty of choice. Was nice been shown to a table instead of a free for all. If your food was a bit on the cold side there was a microwave to heat it up but nobody seemed aware of this. We were on the 5th floor room 504 & the views were really good over looking the sea but all the rooms are the same as the hotel is on a headland.Our maid was lovely always had time for you, even when she was at the other end of the corridor she would wave. Only down side the lifts out of the 3 only 2 were working, you could wait quite a while for them. Would`nt like to stay here hight of season as there does`nt seem to be enough sun beds for the amount of people staying. On the whole give it a try see what you think but for the price we paid £326 we can`t knock it one bit.

Room Tip: If you like the sun in your room ask for a pool view,
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 3, 2012

We stayed from the 26th October to the 1st November 2012. The hotel is situated on a small headland with sea views from all the rooms. Brilliant views and as previously said, if you ask for a pool view, you have the sun all day (This could be a DISadvantage in the summer!)
The room was beautifully clean and the bathroom was of a high standards. Water was hot all the time and the shower was great! Freebies in the bathroom included shower caps, toothbrushes etc a really nice touch. Towels changed as you required - just leave them in the bath.
The balcony view is a real WOW and the chairs are comfortable. Whilst we were staying there was a cold wind and the balcony shielded us from this.
The pool area was clean and tidy and the glass screens around the edge also stopped the wind but not the view!
Food was excellent, with a wide choice. There was always a huge selection and nothing ran out!! The staff were helpful and although maybe not as cheerful as some people would have wanted - it was the very last week of their season. However, reception staff had an excellent manner and sense of humour!
Queues for lifts were annoying,but walking the stairs provided a little exercise to work off all that food!
Husband had his hair cut in the hairdressers - friendly lady and a good cut!
Please bear in mind if travelling in late October that the resorts are all shut by the Spanish bank holiday on the 1st November - not many bars/shops remained open during our stay!
Buses to Palma go every 15 minutes for 3 euros each way and its a great day out!
I would return without hesitation to this hotel - a really enjoyable stay!

Room Tip: Pool side view is the sunny side!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Santa Lucia Hotel

Address: Calle de Duc Estremera 6, 07180 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Palmanova
#8 Romantic Hotel in Palmanova
#8 Luxury Hotel in Palmanova
#12 Family Hotel in Palmanova
Hotel Class:4 star — Santa Lucia Hotel 4*
Official Description (provided by the hotel):
Situated in one of the best and quiet areas of Palma Nova. 332 Rooms with excellent sea views, each one with terrace, bathroom, carpets hairdryer, telephone, satellite TV, air conditioning and heating, safety deposit box and fridge. Exterior swimming pools for both adults and children. Heated indoor pool in winter. Jacuzzi, sauna, turkish baths. ... more   less 
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Also Known As:
Santa Lucia Palma Nova
Hotel Santa Lucia
Santa Lucia Hotel Palmanova, Majorca

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