Just got back from a weeks holiday all inclusive at the Delfine Playa from 7th to 14th august 2012, We were booked into the Agua Beach but on arrival we got moved to the Playa this must be a common thing as its in a few reviews on here, which i might add we were not happy about at the time after traveling and having my parents with us who are in there 70's this is poor managment of overbooking hotels and being moved on arrival,then on arriving at the playa our rooms were'nt ready!! we were all tired,thirsty,hungry and hot, we had to get changed out of our trvelling clothes in a baggage room!! until our rooms were ready, this was fine for me my partner and her son 11yrs, but not the best for my perents in there 70's!!.We were given our bands and managed to get a drink from the pool bar.We had missed breakfast and had to wait until lunch at 1pm for something to eat.
All that aside this hotel is lovely, the rooms are a good size and very clean,maid service every day with clean towels,the staff are all mostly friendly but the odd one or two are a bit igronant ie resturant staff!! the food in the resturant is good but doesnt cater much for children,the salad bar is outstanding with loads of choice and as much beer,wine and soft drinks as you like they even have rose,plenty of fruit and good choice of deserts.
The pool area and pool are a good size if you can get a sun lounger!! most of the loungers are reserved with towels most of the day even people reserving them and going to the beach all day which is wrong and very annoying when you cant get one,there is even a sign saying no reserving of sun beds in all languges but no one takes a bit of notice and they reserve them anyway,so my advice is if you want a lounger by the pool is to reserve them early in the morning(what a drag)!!! staff at the pool bar are always helpful and friendly even when its very busy and they have ice creams and ice lollys for the kids.
All In All i would'nt go to this hotel again purely because it does'nt cater for British familys,the lack of entertainment was disappointing,but funny when you hear Islands in the stream by Dolly Parton and Kenny Rogers sung in Spanish lol,the location of the hotel is ideal being close to the beach just across the road and close to bars,resturants and shops.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.