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“Great value all inclusive hotel” 4 of 5 stars
Review of Ola Club Panama

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Ola Club Panama
3.0 of 5 Hotel   |   Cl Paris 4, 07181 Palmanova, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #29 of 38 Hotels in Palmanova
United Kingdom
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
68 helpful votes 68 helpful votes
“Great value all inclusive hotel”
4 of 5 stars Reviewed September 16, 2013

I stayed at this hotel at the start of September with my wife and two boys aged 18 and 20. The main reason for choosing this area was so they could head into Magaluf each night. Its about a 15 minute walk to the strip.

Overall the hotel was good value for money with us paying about £300 each for the hotel all inclusive.

The staff at the hotel are first class. The reception desk staff were very friendly, helpful and always willing to answer even the most minor of queries. The manager is also very good. He dealt very quickly and robustly with a couple of fools who thought it was a bright idea to smoke cannabis round the pool at 4 in the afternoon. Don't let that put you off the hotel at all. It was a solitary incident and dealt with straight away.

The animation team are a real asset to the hotel. Douzie is the ultimate professional. He manages his team well, has a great personality and the ability to make everyone feel welcome. The rest of the team, Deborah, Leticia and Leo are fantastic as well. All very friendly and full of energy. Unlike other hotels they have the ability to get people involved in the activities but not being too pushy or patronising. They were all by far the best animation team I have ever seen. They are on the go all the time.

The rooms are fine. Clean and tidy. May be slightly dated but this is only a 3* hotel. Our room had double bed and a sofa bed, bathroom with sink, toilet, bidet, bath/shower and small fridge. Also had a nice balcony over looking the pool area.

The food is adequate. We are not fussy eaters at all but it is a bit bland and the meat was of a dubious quality. However they did a Spanish night and there was a huge range of tapas along with the normal food. I have stayed at a lot of 3* all inclusive's and sadly would rank the food at the bottom of my list.

A great idea is the self service bar. A great selection of spirits and mixers along with Esterella beer, red, white and rose wine. Don't miss the Cava on tap near the freezers. There were no problems at all and no waiting. Even at the end of the night there wasn't a mad rush. On the wall near the spirits are recipes for cocktails. One tip would be to take your own plastic cup for round the pool. The ones they supply are small and it saves going back and forth to the bar. .

The beach is about a 5 minute walk away. Very clean and has a lifeguard.

If you want free wifi it is available on the beach area. No access code is required. It was a bit intermittent but did the job. I was also able to get free wifi from one of the hotels that backed onto the beach. Between those two you should be fine. Wifi at the hotel was expensive.

If you hire a car, there is plenty of parking in the road outside the hotel or parking bays about 100m up the road from it.

If you need bottled water and other provisions I would suggest coming out the hotel and turning right. There is an Eroski supermarket about a 5 minute walk away. Very good prices. There is a small shop that sells all sorts if you turn left out the hotel towards the beach, however it is expensive, with water being twice the price of the supermarket.

All in all a good value for money hotel.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Panama, responded to this review, September 17, 2013
Thank you for your extensive and detailed review.
We are very happy you enjoyed your stay and the entertaiment team a our hotel that much.
We will certainly pass on your compliments to Pepe(the manager), the reception staff, Douzie,Deborah, Leticia and Leo to motivate them to keep giving excellent service to future guests.
We provide a value for money buffet with every meal, we're sorry you didn't enjoy it that much.
We would like to welcome you back next year for a second stay in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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659 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 11, 2013

This is probably an unusual review to the norm, but I feel must put stencil to I pad !.
My partner and I are aged 55 and 60 years old and not yet had the the pleasure of staying at the panama, however we had the misfortune of being booked into the hotel lively next door! ( what was our agent thinking? ) being as the staff at the lively were so kind and helpful we decided to stay and the first night passed quietly with out event, but the next night.........and following four nights I would have gotten more sleep in a war zone!.
Constant banging and swearing, running Up and down corridors shouting till four or five am , both boys and girls and thankfully not just the English!.
This culminated one morning at 7 AM with four shall we say, French gentlemen coming into the hotel banging on every door and shouting as loud as they could to wake everybody up I jumped into my trousers went out the door To tell them what for but by this time they had fled the building I went to the reception to ask why they were not apprehended he did not realise that they were not guests !.
I went in pursuit and saw them exiting from the hotel don begote, I called out to them but they hastily went into the hotel panama so I followed but they had disappeared to their rooms, I went to reception and angrily informed them as to what what had happened, their reaction was very supportive and dealt with my complaint promptly, we never saw these imbeciles again!.
Our next contact with staff of the panama was to book an excursion for the caves of drax, whilst we were booking Our excursion one of the receptionists recognised me and recounted to her Associate what had happened earlier, we then continued to tell them of our experiences next door and asked politely if we could by any chance use their pool For a couple of hours as our pool was far too noisy with the constant boom boom boom boom of the so called music and was extremely uncomfortable for our ears.
The manager was called and kindly agreed to us using the pool, this was an absolute delight And gave us an opportunity to see how the hotel was ran, it was very good with a nice mix of music and poolside entertainment, This was a total contrast to the pool next door, (which we never able to use for the duration of our stay because of the noise ) We were also impressed with the activities that were provided for the hotel guests and had very good feedback from the Hotel guests, so all in all a very positive experience of the hotel In the two afternoons that we spent at the pool.
Many of the guests were very enthusiastic as to the standards of this hotel informing us That the food was good, the rooms were clean and the staff were helpful.
The two hotels could not be more different we know which one we will be using in the future.
On entering the hotel the reception is welcoming the lounge is bright and cheerful and the dining room appears to be Well appointed.
We were unable to experience the hotels facilities and could only look on with envy from our hotel balcony next door, And from our balcony the entertainment Looked and sounded very good.
we have yet to experience the full facilities of the hotel, so our scoring is based on our interaction with the hotel guests and their comments and experiences.
Thank you to the staff and management of the hotel for for their help and kindness, and for saving our sanity, we shall to be looking to book a stay at this hotel next year and will be recommending this hotel to others.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, q at Ola Club Panama, responded to this review, September 13, 2013
Thank you for your review.
We are happy you enjoyed your 2 afternoons at our pool and our entertainment.
We will certainly pass on your thanks to all hotel staff and the hotel manager.
We hope to warmly welcome you next year at our hotel for a full holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shepshed, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2013

I have been 6 times. The number each time increases. REcomende to others who found it to their liking. Everyone. Has rebooked. Staff very helpful food for all tastes. Pub trip(mixed) this year 10 next year 16 so far.
Mixed all ages .
Love the place.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Panama, responded to this review, September 13, 2013
Thank you for your review.
We are very pleased you enjoyed your 6th stay at our hotel.
We will warmly welcome you next year for the 7th time in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Co.Tyrone
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 6, 2013

Spent 6ngts in this hotel last week of Aug. 2adults, 2kids. Was a bit apprehensive before travelling as the hotel had received a lot of bad views/publicity!!! Cant fault this place at all!!! The weather whilst we were in Spain wuznt the best but the entertainment team went out of their way 2 brighten every1 up. Deborah, Leo, Douzie & Robin are a great asset to the hotel. Brilliant with kids and adults. Tried 2 get every1 involved in the activities from early morning to late at night!!
The self-service bar was always well stocked and never any hassle or queues. The kids were able to get their own soft drinks, slushies and snacks. The reception staff were pleasant and helpful. The food was fine. Plenty to choose from each day. Something to please all the family. The hotel is in a great location - 10/15 min walk into Magaluf and plenty of bars and restaurants close by.
Would defo recommend this all inclusive hotel to friends & family ;o)

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Panama, responded to this review, September 10, 2013
Thank you for your opinion.
We are very pleased you enjoyed your holiday at our hotel so much.
We will certainly pass on your compliments to Deborah, Leo, Douzie and Robin to motivate them to keep doing an excellent job with entertaining future guests.
We hope to welcome you next year again at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ghent, Belgium
1 review
5 of 5 stars Reviewed September 6, 2013

One of the best holidays of my life ! Keep going with the great work ! Super animation , we had a great time, great food, the entourage was magnifique ... a great time working there !
See you next year !

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Panama, responded to this review, September 10, 2013
Thank you for your short review.
We are very pleased you enjoyed your stay at our hotel so much.
We will warmly welcome you back next year at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tipperary, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 3, 2013

We had a great holiday recently at Ola Panama. The hotel was excellently located, very clean and well maintained. We found the staff to be very nice and helpful in particular the entertainment staff who made the holiday and Miguel on reception was very nice also. They made a huge effort to include us in all the activities without being forceful. The activities started at 10.30am and continued to the show in the evening - some provided by the hotel entertainment team and others by professional acts such as flamenco dancers, bird act, magician etc. all which were very good. There were games and sports throughout the day for kids club, teens and adults such as rifle shooting, water polo, cycle excursion and fun games such as hoop throwing etc. Many thanks to Douzie, Deborah, Letitia, Leo and Sofiane (apologies if I have spelt wrong) - when they weren't entertaining or chatting to guests they were busy rehearsing for their shows.

We found the food to be excellent - with a good variety, very well stocked and hot food was always hot. The waiters worked tirelessly to keep the tables turned around so we never had to wait to be seated. Dinners and lunches had a variety of meats such as pork, beef, chicken as well as fish and vegetarian options. One of our kids is a fussy eater and he had plenty to eat at every meal.

The free bar was incredible - just help yourself from 11am-11pm to minerals, wine, beers, spirits, snacks etc. Nobody seemed to abuse the system. the area was always well stocked and clean.

The rooms were cleaned daily with fresh towels (except Wednesday) and all the public areas were kept clean.

The only drawback was the number of beds by the pool but this seems to be the case in most hotels at this time of year. Unfortunately there is no more physical room to put beds so that probably won't change. You had to be down early to get a bed (around 9am at the latest) - otherwise the excellent & huge beach is only two minutes away.

We would definitey recommend this hotel and would return ourselves without hesitation. The hotel is 3star and I think some negative reviews can be from people who maybe want to pay 3star but receive 4or 5star service for the same price - you do get what you pay for. The kids had a blast meeting lots of new friends and enjoying the novely of a water slide and being allowed to go swimming up to midnight. Thanks to all at Ola Panama for a fantastic holiday ! Ben, our 9 year old was crying because he had to go home, saying it was the best holiday ever. There were lots of French, Belgians and English there and everyone we met were very nice and friendly and mixed very well. We were the only Irish there and we aren't complaining. Sometimes it's nice to meet new people from different countries and cultures. Is variety not the spice of life? A holiday is what you make it and we certainly made it a holiday to remember.

Room Tip: I would imagine that near the lifts might be noisy - there was a beep going off when they stopped. T...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Panama, responded to this review, September 6, 2013
Thank you for your extensive, detailed and honest review.
We are very happy you enjoyed your family holiday at our hotel.
We will certainly pass on your compliments to Miguel, Douzie, Deborah, Letitia, Leo and Sofianeto motivate then to keep giving excellent service to future guests.
We hope to warmly welcome you next year for the second time in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2013

Having read some of the reviews of people who stayed here (some at the same time as us) I am a little bewildered.

I realise we save a long time and want our holiday to be perfect but how can you rate something as bad because of other guests? I had never been on all inclusive before but after speaking to others the food / queue was as expected - it was pretty basic and would be classed as adequate.

I never found it too busy to find a table and in fact often commented to my partner the speed that people's mess was cleared away to get a table ready was remarkable.

The animation team were fantastic, as someone who does not like joining in I was impressed that they asked but the left alone if you said no, with no hassle (unlike some places we have been). In fact every time I was involved with the staff my issue was resolved quickly without a problem. As for complaints re hot water well I must of had yours - never an issue.

The hotel & rooms do look dated but I would not agree with the suggestions they were not clean, maybe we were super lucky......? The lifts however are small!

The fact alcohol stopped at 11pm was never hidden and I knew this before going so not sure why someone complained about it. Yes with every pool hotel you must get up early to claim a chair but again I am not sure this is something the hotel could actually do anything about?

The hotel is in an excellent location and the beach is a 8 minute stroll away it always seemed busy but never packed.

I would agree there are lots of French guests and as such they seem to dominate but you can't fault the staff or hotel for who is staying there.

To sum up we would return and had a good time.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Panama, responded to this review, September 2, 2013
Thank you for your opinion.
We are very happy you enjoyed your stay and our hotelstaff so much.
We will certainly pass on your review and compliments to the entertainment team and all hotelstaff to motivate them for future guests.
We hope to welcome you back next year at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ola Club Panama

Address: Cl Paris 4, 07181 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Restaurant Suites Swimming Pool
Hotel Style:
Ranked #29 of 38 Hotels in Palmanova
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ola Club Panama 3*
Number of rooms: 190
Official Description (provided by the hotel):
The Ola Club Panama is an All Inclusive hotel, located in Palmanova, not faraway from a beautiful Beach, where you can rest by the sea and play nautical sports..Palmanova is a tourist resort with lots of leisure facilities, like a water park, the dolphins show at Marineland, tennis clubs, go-carting and much more. At night, a wide choice of restaurants, shops, bars and discos let you to enjoy a lively atmosphere ... more   less 
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Also Known As:
Ola Club Panama Hotel Palma Nova
Ola Hotel Palma Nova
Ola Hotel Panama
Ola Club Panama Palmanova, Majorca

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