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“Let down by Food” 3 of 5 stars
Review of Ola Club Bermudas

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Ola Club Bermudas
3.0 of 5 Hotel   |   Cl Pinzones 20, 07181 Palmanova, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #21 of 38 hotels in Palmanova
Farnborough
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Let down by Food”
3 of 5 stars Reviewed July 27, 2013

I stayed here for a week in June 2013 having booked a twin room for sole occupancy. The room in general was fine and just what I expected from a 3* hotel. The bathroom however was miniscule, just as well I'm a shower girl as bath wasn't much bigger than a shower tray. It was kept very clean and towels were changed as often as you wished. Can't really comment on the entertainment although the comments I heard from fellow residents made it clear going out of an evening was a wise move. Even though I was All Inclusive I never used the bar either apart from a couple of beers whilst reading by the pool so I can't comment on the service at night but I never saw queues.
The one thing that really spoiled my stay was the food The choice was very limited and somewhat repetitive. I'm not a fussy eater apart from not eating fish but most nights I would only find one choice I liked.
If you are planning to eat out and just want somewhere to lay your bones the hotel is good value for money but if you want to be entertained and eat well this is not the place for you.

Room Tip: Go for a lower floor, lift didn't always come
See more room tips
  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Bermudas, responded to this review, July 29, 2013
Thank you for your opinion.
We are sorry we couldn’t please you during your holiday.
We try to offer every day a varied value for money buffet and provide guests with an varied entertainment program during the day and the evenings.
We are happy you were pleased about the cleanliness of our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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209 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 25, 2013 via mobile

me and my partner stayed here from 8-15th july, on arrival we were given an upgrade free of charge however the room we were given although newly furbished was in the basement and had no balcony, so i asked if we could be given a room with a balcony which was no problem we were given a not as nice room on the top floor, which was fine however had ants everywhere. food was average, could always find something to eat, bar staff were polite and quick to serve. could never get a sunbed by pool so spent every day at beach, we were very dissapointed as entertainment was french based, for the money we paid we were expecting a very good 3* hotel but were very dissapointed and wont be staying here again.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Bermudas, responded to this review, July 29, 2013
Thank you for your review.
We are sorry we couldn’t please you during your stay with us.
Our hotel is half English and half French.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
3 of 5 stars Reviewed July 22, 2013

just returned from the burmudas last night the staff are great the hotel is clean put the the french guests and french food is out off control there is no need how cheeky the french are when i paid for my holiday i ask for a pool view and when i got there with my 3 year old son the put us in a room facing banna joes bar were the music goes on till 4 in the morning i went down the next day they charged me 65 euros to change room none off the rooms have fridges for kids milk or no kettles in any rooms i paid for all inclusive and had about 4 meals out off the 2 weeks we were there thats breakfast included if your french you would like it but from the uk i would stay away asked to pay for late cheakout as i was not leaving till 6 and they said it was ok they had somewhere to put the luggage and get washed and changed only to be told no get changed in the toilet

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Bermudas, responded to this review, July 24, 2013
Thank you for your opinion.
We are sorry you didn't enjoy your stay with us.
We try our best to cater an international buffet for all our guests, we are sorry you didn't experience it this way.
An upgrade to a room with pool view is indeed a supplement of 5€ per day.
We do not dispose of a kettle or fridge in the room, this is why we don't advertise it on any website or brochure.
We are sorry we couldn't provide you with a late check out because the hotel was full.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northallerton
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 21, 2013

We stayed in the Bermudas hotel after being overbooked at the sister hotel Panama, and were pleasantly surprised, the rooms were spacious, airy and very clean. It's the first hotel I've stayed in with restrictions on lilo's, rings etc in the pool which was very disappointing for the kids, and depending which lifeguard was on duty depended on how strict they were. There was plenty of entertainment day and night for both children and adults and the entertainment staff were excellent especially Aleandro and anya. My mum was the lady that fell on the steps and the staff were great with her although we found out later that the French and the new rep were mocking her when we weren't around, I'm not surprised at this as most of the French were pig ignorant while we were there, pushing and shoving kids out the way in the restaurant and generally moaning when they didn't get there own way. Apart from them we enjoyed our stay.

Room Tip: It's an extra 5 euros a day to have a pool view, not sure it's worth it as these rooms were...
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Bermudas, responded to this review, July 24, 2013
Thank you for your review.
We are happy you enjoyed your stay in our hotel.
Lilos are prohibited a signed a around the pool for safety reasons.
We will pass on your compliments to Anya and Alejandro to motivate them for future guests.
We hope to see you next year again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inveraray, Scotland, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2013 via mobile

My mother and booked the holiday very last minute so we really were not bothered at what state the hotel was in as we just wanted to hit the beach, relax and get a good sun tan. When we arrived the reception was helpful and told us where our room was. The room was very clean and airy with a balcony that had a lovely view where you could almost make out the beach. There was no fridge, you had to pay for the safe and it was 6 euros a day for wifi which i found quite disappointing as i stayed in a one star hotel in Barcelona which had a fridge, free safe and free wifi, at night when we were taking showers the water just trickled out and it was either really hot or really cold but i had baths so it didn't bother us. Our room looked onto a noisy bar called banana joes which the music was very loud but we were lucky that the noise usually stopped at around 12 but this room wouldn't be suitable for a family with young children or an elderly couple. The food wad good, there was always something there that i liked and everything was well cooked though some staff there always looked really annoyed and not approachable at all which i found strange as all they needed to do was to clear the tables, they didn't need to serve us, if they just smiled it would maybe give off a better impression. We never used the pool area as its quite small and was always really busy. Lastly I've noticed from other reviews that a lot of people were complaining about the French, we didn't have any problems with them, found them very polite and we were treated equally, compared to other nationalities I've experienced in other hotels(Germans) they are not the worst.
Oh almost forgot, when i was in rhetorically dining area one night one of the entertainers pushed pass me without saying excuse me or sorry which i thought was very rude.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Bermudas, responded to this review, July 22, 2013
Thank you for your feedback.
We are happy you enjoyed your stay in our hotel.
We will pass on your comments to the hotel direction.
We hope to see you next year again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inveraray, Scotland, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2013 via mobile

My mother and booked the holiday very last minute so we really were not bothered at what state the hotel was in as we just wanted to hit the beach, relax and get a good sun tan. When we arrived the reception was helpful and told us where our room was. The room was very clean and airy with a balcony that had a lovely view where you could almost make out the beach. There was no fridge, you had to pay for the safe and it was 6 euros a day for wifi which i found quite disappointing as i stayed in a one star hotel in Barcelona which had a fridge, free safe and free wifi, at night when we were taking showers the water just trickled out and it was either really hot or really cold but i had baths so it didn't bother us. Our room looked onto a noisy bar called banana joes which the music was very loud but we were lucky that the noise usually stopped at around 12 but this room wouldn't be suitable for a family with young children or an elderly couple. The food wad good, there was always something there that i liked and everything was well cooked though some staff there always looked really annoyed and not approachable at all which i found strange as all they needed to do was to clear the tables, they didn't need to serve us, if they just smiled it would maybe give off a better impression. We never used the pool area as its quite small and was always really busy. Lastly I've noticed from other reviews that a lot of people were complaining about the French, we didn't have any problems with them, found them very polite and we were treated equally, compared to other nationalities I've experienced in other hotels(Germans) they are not the worst.
Oh almost forgot, when i was in rhetorically dining area one night one of the entertainers pushed pass me without saying excuse me or sorry which i thought was very rude.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Bermudas, responded to this review, July 22, 2013
Thank you for your feedback.
We are happy you enjoyed your stay in our hotel.
We will pass on your comments to the hotel direction.
We hope to see you next year again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 17, 2013

We were 7 people that stayed 12 days at Club Ola Bermudas and are very happy. The food was as good as you can expect from a three-star all-inclusive hotel. The restaurant can get a bit crowded, however we only had to wait to get seated two times. Bear in mind that we were 7 people. The hotel bar closes a bit early, at 11 pm.
The beach is just 5 minutes walk away and the hotel pool is good for both kids and adults.
The animation team with Alexander, Ania and Cumba was great! Normally I don't participate in the activities but the team was very good at getting the guests of their backs, without being "pushy".

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olahotels, Quality department at Ola Club Bermudas, responded to this review, July 19, 2013
Thank you very much for taking the time to write a review.
We are happy you enjoyed your time at our hotel.
We will certainly pass on your positive feedback to Alexander, Ania and Cumba to motivate them to keep giving the same service to future clients.
We hope to welcome you next year again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ola Club Bermudas

Also Known As:
Ola Club Bermudas Hotel Palma Nova
Ola Club Bermudas Hotel
Ola Hotel Palma Nova
Ola Hotel Bermudas
Ola Club Bermudas Palmanova, Majorca
Address: Cl Pinzones 20, 07181 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #21 of 38 hotels in Palmanova
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ola Club Bermudas 3*
Official Description (provided by the hotel):
The Ola Club Bermudas is an All Inclusive hotel, located in Palmanova, at just 100 metres from the beach, and the centre of this lively tourist resort. The hotel is integrated in an environment with 10,000 square metres of gardens, and open air areas, ideal to play sports and for the children activities organized by our professional entertainment team.Palmanova is a tourist resort with lots of leisure facilities, like a water park,tennis clubs, go-carting and much more. At night, a wide choice of restaurants, shops,bars and discos let you to enjoy a lively atmosphere. ... more   less 
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