Location is great. Apartment clean and modern with a wonderful sea view. Lovely pool area, with good choice of lunch menu.
Staff apart from Manuel, who was v funny, were rather grumpy and offered no information unless asked. We ended up with a list of questions, such as where do we have our meals? what time is dinner served? etc. Not tricky stuff at all, but there was no manual in the apartment, so how were we supposed to know?
Breakfast was ok. Lovely cappuccino and a decent choice of hot and cold food. Dinner was at best mediocre and at worst inedible! Luke warm and unappetising and when we told the head waiter that the food was cold, he said that he knew and it was a problem! He told us there was a microwave if we wanted to use it....er no thanks!!!
The hotel was closing two days after we left and our biggest gripe was that they started dismantling the hotel two days before we left. Pool tables and tables and chairs were being dragged noisily into store as we were trying to relax by the pool. The lunch restaurant closed the day before we left and the morning we left, they were dragging sun loungers as we were sitting there. We did joke that we didn't dare go to the loo in case they took our snubbed whilst we were gone, but actually it wasn't funny! We paid £450 for a four night stay and we ended up staying in a shell of a hotel!
That said, we refused to let it spoil an otherwise lovely relaxing few days. And the sun shone every day!!!!
- Also Known As:
- Ponent Mar Palma Nova
- Ponent Mar Hotel
- Ponent Mar Palmanova, Majorca
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