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“Great views” 4 of 5 stars
Review of Intertur Hotel Hawaii Mallorca

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Intertur Hotel Hawaii Mallorca
4.0 of 5 Hotel   |   Calle Torrenova 1, 07181 Palmanova, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #4 of 38 Hotels in Palmanova
scotland
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
“Great views”
4 of 5 stars Reviewed July 1, 2013

On arriving at the hotel the first impression was fabulous views across the bay with the boats and beaches and Palma in the distance. The location is ideal for this resort. Magalluf if you want a wild night or Palma nova for a nice walk and the beach of Son Matios on your door step.The hotel catered well for families and mature guests rather than young clubbers. Cannot fault the hotel on anything at all. Rather than repeat all the good views I will try to put some main points. Sun beds get unlocked at 8am. With some guests waiting from 7.30. The pool areas are not large but seem to accommodate everyone ok. The childrens pool is not large and can become crowded. The main pool is small as well and okay if you just want to go in and cool down or have a short swim. There is a public walk way adjacent to the pool areas owned by the council and this has prevented the hotel from expanding the pool areas. The bar closes at 11.45 pm and they like to clear away quickly at night. The usual activities during the day if you want to join in or just relax. We will go back again as we enjoyed our stay and rated the hotel highly. We walked around the area and thought we were probably in the better hotel looking at the rest. The Son Matios beach hotel looked like a Saga tours lot and the pool areas were unimpressive to us.

Room Tip: Sea view is well worth it.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels at Intertur Hotel Hawaii Mallorca, responded to this review, July 3, 2013
Dear cshift. Thank you for your comment. We are glad to hear we met your expectations during your holiday in Palma Nova.

We take note regarding your comments about the pool area in order to improve our facilities in the future.

We are looking forward to seeing you again in the near future.

Kind regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,277 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (451)
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warrington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 30, 2013

we spent 10 nights in this hotel from 19/06/13 -29/06/13 . on arrival after booking a sea view room we were told by reception we would have to wait until the next day for it, not a good start.the room we were given for the night was next to the lifts so not much sleep that night,anyway next day we got our sea view room which was worth paying for.the restaurant. clean ,good choice of food good quality and always a table available. the entertainment.rubbish free bingo with a cocktail as a prize..palma nova itself is next to magaluf so be prepared for loads of drunken teenagers.the hotel itself is not to bad but it just needs tweeking it cant justify 4 stars. you can only get snacks between 3pm and 5pm from the restaurant. it needs a poolside snack bar.there is no free wifi anywhere in the hotel. the sunbeds are terriblemake sure you are up early if you want one .finally bring ear-plugs cos this hotel is full of screaming kids running riot from morning until the early hours.would i return? no.

Room Tip: pay extra for a sea view
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  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca, responded to this review, July 3, 2013
MjfWarrington. Thank you for your feedback. First of all, we would like to say sorry for the inconvenience you suffered with your room on arrival. We forward your comment onto the director of the hotel in order to investigate it and avoid situations like yours in the future.

Regarding the other comments you mention (WIFI, entertainment, snack bar...) we take note about it. Our hotel is a new 4 stars hotel so all comments are greatly appreciated in order to know what our guests need. We will try our best to improve our services.

We hope you give us the chance to accommodate you again if you decide to come back to Mallorca.

Kind regards
Intertur Hotels Team
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Retford
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 30, 2013

Just come back from a two week holiday from this hotel. Having read all the reviews before we went I was a bit nervous about a hotel just having a refurbishment thought they would be teething problems. But it was great. Rooms were fantastic very big and modern. Hotel reception area was very relaxing and always happy to help. But the restaurant was by far the best part. Food was fantastic plenty to choose from and very fresh (especially the bread!!) Theme nights including chinese and mexican was a nice change.The only down side I can say is the pool needs a little updating and steps sloping going down to make it easier to get in and out of would be an improvement. But this is the only negative I can see which isn't one really! The cleaners are always happy and helpful, towels changed everyday and bedding once a week, or more if needed.The Bar staff were really friendly and not many queues at all as you would expect in a bigger hotel. Would defiantly return.

Room Tip: Ask for a seaview if available, they are well worth the extra money.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca, responded to this review, July 3, 2013
Dear B0zzy, Thank you very much for your nice comment. We are pleased to know you enjoyed your holiday with us and we are happy to hear we met your expectations.

On the other hand, we take note regarding your comment about the pool and pool area. All your comments are appreciated in order to improve our services.

We are looking forward to seeing you again very soon.

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lytham St Anne's, United Kingdom
2 reviews
5 of 5 stars Reviewed June 30, 2013

This was our 3rd time staying at the Hawaii and again we had a fab time. We stayed in the new suites which were lovely, rooms were always cleaned to a high standard .
We all enjoyed the entertainment especially the kids with the various shows on at night time.
Daytime events were also very good with Tony getting is all involved with all the various activities (water polo, mini golf, archery, pistol shooting, football ). The kids loved him.
We will definitely be booking to go again next year.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca, responded to this review, July 24, 2013
Dear mandy530. Thank you for your comment. We are glad to know you enjoyed your third holiday in our hotel. Also, we are proud to hear you enjoyed all our entertainment. We will forward your comment onto the entertainment staff!

We cannot wait to see you again next year.

Kind regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eyemouth, Scotland, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 29, 2013

Intertur Hotel Hawaii Mallorca is an outstanding hotel with excellent views. The place is sparkling clean bottom to top. Lovely and peaceful but also for me (18) & my girlfriend (17) is just round the corner from the Magaluf strip. This hotel is has a lovely bar and pool and plenty space for sun lounging and best of all just aside the pool is steps into the sea! were you can swim aside stunning yachts and boats, this place even has an outside gym! The hotel had entertainment for kids around the pool in the morning & afternoon and had shows on a night time in the downstairs lounge bar area. The hotel is just seconds away from Palma Nova beach with stunning Restaurants, Bars and even Ice Cream stalls (which is to die for) along the beach front. The food in the hotel wasn't always to our taste but always had trays full of food and loads of variety with excellent presentation. The hotel is much more than you could ask for and the staff were excellent. I would recomended to anyone, any age, couples, familys, anyone! It has everything anyone would want. The price we paid for this hotel was unbelievable and felt like we should have paid double! We will without a doubt be returning to Hotel Hawaii.

Room Tip: There all amazing, they all have sea views and brillant views of Palm Nova. We did not get a double...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca, responded to this review, July 24, 2013
Dear Reece L. Thank you for your review and for your recommendation. We are pleased to hear you enjoyed your holiday in our hotel and happy to hear you enjoyed the surroundings as well.

On the other hand, we take note regarding your comment about the food of the restaurant. All your comments are appreciated in order to improve our services.

We are looking forward to seeing you again in the near future.

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, England, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 29, 2013

Just got back after staying at Hawaii Hotel, we stayed their for a week and thought the hotel was perfect no complaints at all the location was perfect everything on your doorstep and a choice of lovely beaches very close to the hotel. The food was great a brilliant choice everyday and plenty to eat, their is an excellent choice of pubs and clubs down on magaluf strip and their is lovely bars in the quieter areas of magaluf (next to magaluf beach) overall me and my friend had an excellent holiday and would love to come again and would most certainly choose this hotel as it is good for families, couples etc. The hotel was very clean, the reception staff very helpful and spoke english perfect, the views from our room 463 was amazing we could see all palma nova bay, boats and out to sea. I would like to thank the hotel Hawaii for making our holiday one to remember - Thank You

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca, responded to this review, July 2, 2013
Dear Darrer P. Thank you for your comment. We are glad to know your time with us was to your complete satisfaction. We will forward your comment onto the staff of the hotel.

We are looking foward to seeing you again.

Kind regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, Staffordshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 27, 2013

Hotel Hawaii is in a perfect area next to the sea and the beach is a couple of minutes away. Set on two levels the first block is floor 0 up to floor 6 which these rooms were on the higher level with access to the bar and restaurant areas. The other block was also floor 0 up to 6 but on a lower level overlooking the swimming pools. We stayed in room 109 one floor above the swimming pool, it was a very spacious room and we had a fantastic view of all the boats anchored in the bay. There is air con, hairdryer (which is amazingly slow), safety deposit box cost 26 euros a week with 5 euro returnable deposit and a fridge. Unfortunately you had to buy a drinks package to get the fridge unlocked. The fridge was then open for the duration of your holiday, we had the cheapest package at 16 euros. This consisted of 2 pepsi, 2 7up, 2 water and 2 fresh fruit drinks, the packages varied in price and contents. Other than having to pay for the fridge the room was more than adequate and very comfortable.

The restaurant was of a good standard and had lots of choice but my husband did struggle to find anything to eat in the evening and ended up eating pizza and chips most evenings, although my husband is rather fussy. I on the other hand found lot's of choice in the evening with such dishes as calamari, veal, pasta dishes, sardines, salads, pork, fish and more. The desserts were delicious and there were small tubs of ice cream rather than a big tub where children may make a mess.

The breakfast had an excellent choice with cereals, croissants, eggs boiled and fryed, continental meats and cheese, sausage, bacon which was like a bigger piece of streaky (not good), beans, tomatoes, mushrooms (think they were tinned, not my cup of tea), pancakes, cakes and toast. The uncut bread I do have to recommend, it was so soft not like other places I have stayed and think it might be baked on site it was that fresh, served mornings and evenings.

As we stayed on a half board basis we took up the offer for the evening meal for all you can drink at a cost of 2.75 euros each person. It was very good and saved us a lot of money, as when we first arrived we had spent 10 euros on drinks. We were informed on the 3rd night of our stay that children drink free in the restaurant. Do not bother asking at reception about the restaurant offer because the elderly gentleman thought I wanted to go all inclusive.

Children's entertainment was good but the evening disco did not last very long so if you are basing your holiday around your children then I wouldn't bother. It's not just this hotel that does this I understand a lot of places do the same. Panda bear was a big hit with my 3 year old she couldn't wait to see him (don't know what the fascination is though as it's just parents dressed up in a panda costume) The rest of the evening entertainment I can not comment on as my daughter wanted to go for walks after. I also can not comment on the daytime scheduled entertainment as didn't participate and my daughter was to young to join the kids club as it is from 4 years and up.

The area in which the hotel is set was very nice and clean, although you could tell when you wandered into Magaluf which was a 5 minute walk away. If you wandered into Magaluf in the evening there were touts every where trying to get you into there bars when we had my 3 year old with us. The touts were rude and abusive the worst I have seen anywhere on my travels.

Palma town is just a bus ride away 6.20 return each, it is a big town, clean and with traditional buildings. The harbour was lovely and the Cathedral was well worth a visit. From Palma you can catch the orange blossom trail train trip which was about 20 euros each return cheaper than booking with the reps (check Soller trains out online for precise fares). The train takes you through the tunnels with some breath taking views. You will then arrive in a little town called Soller where you can catch a tram to the beach which costs extra. Soller is a picturesque little town and traditional in style, you could sit out in one of the restaurants with a glass of wine watching the world go by. I would definitely arrange trips through vendors rather than through reps they are way to expensive.

All in all we would recommend this hotel it was lovely and the views did make it, although we didn't have the best of times here as the weather wasn't very good. Every day it was windy throughout the day and got brighter towards 5 o'clock with 1 day of rain. We had to wear jackets in the day and if it was a little warm and you were brave enough to get your bikini on then a cold breeze would come along and you would soon wrap back up. I understand the hotel can not make the weather but do please be aware if you do travel in May there is an unlucky chance you may not get the best weather.

Just one more note is people stated in the past the hotel do not supply ceramic cups in rooms, they have now changed this and there are no longer polystyrene cups they are ceramic.

Room Tip: Request a lower floors near to the pool area.
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca, responded to this review, July 3, 2013
Dear kaka01. Thank you very much for your comment and for your feedback. We are happy to hear you enjoyed your holiday in our hotel eventhough the weather was not good some days of your stay.

We take note about the aspects you have rated somewhat lower and will try our best to improve them.

We are looking forward to seeing you again in the future and we hope you enjoy a sunny and warm weather next time : )

Kind regards
Intertur Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Intertur Hotel Hawaii Mallorca

Address: Calle Torrenova 1, 07181 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Palmanova
#3 Luxury Hotel in Palmanova
#6 Romantic Hotel in Palmanova
Price Range (Based on Average Rates): $
Hotel Class:4 star — Intertur Hotel Hawaii Mallorca 4*
Number of rooms: 230
Official Description (provided by the hotel):
The Intertur Hotel Hawaii Mallorca is a 4 stars hotel that bids you all the convenience and comfort of an all-inclusive hotel in Palma Nova, ideal for families and couples who wish to enjoy a holiday at the beachfront in Torrenova. The comfortable rooms with terraces, the excellent service from the staff and the varied gastronomical buffet are combined with fun-filled entertainment during the day as well as the evening, for adults as well as children, playgrounds, entertaining sports and various excursions around our hotel. All service on offer during your holiday in Torrenova is carried out by professionals. The hotel services are:•Pools for adults and children•Air-conditioned restaurant•Poolside bar•Café•Chill Out Terrace•Terrace with sun lounges•Garden and Gym Circuit•TV and video area•Internet Corner and WiFi•24-hour reception in 5 languages: Spanish, English, German, French and Russian•Fax service•Outdoor game room•Indoor mini club•Money exchange services•Car rental•Cots for babies free of charge.The Intertur Hotel Hawaii Mallorca boasts 230 double rooms, triple rooms, Suites, Junior Suites and premium rooms in Torrenova. All rooms are fully equipped: satellite-TV, air-conditioning, heating, telephone, a safe (with charge), Wifi (with charge), terrace and a complete bathroom with hairdryer. They are spacious and some of them are especially suitable for families with children, where up to 4 beds can be placed without compromising on your comfort. Cots for babies are available at no extra cost. The Suites are very spacious rooms with capacity for 3 adults and 2 children or 2 adults and 3 children. They have a large bedroom, an independent lounge allowing you to relax without leaving the hotel room, a complete bathroom and a terrace with a spectacular view of the sea. They have flat-screen TV, coffee and tea-making facilities, mini bar (with charge), bathrobes and slippers, hair dryer,free WIFI and tablet available (1 device), pillows a la carte, Music Centre Station, make-up mirror and snacks and wine on arrival. The Junior Suites are available for 4 persons (up to 3 adults), lounge and bedroom (in the same area) as well as a large terrace with sun beds where you can relax in the sun whilst enjoying an aperitif overlooking the stunning sea views. This type of room includes the same services than the Suites.The Premium rooms bid you a stay filled with comfort. Presenting you with a different style of furniture to the other rooms, they are equipped to make sure you get your rest and that the whole family stays entertained: Large flat screen TV, DVD/Play Station, Free Wi-fi*, Music Center Station, coffee and tea making facilities, mini bar, bathrobe, slippers, terrace, hairdryer, make-up mirror, pillows à la carte, tablet available during your stay with free WIFI (1 device) connection so you can keep up to date with the daily news, e-mails, social network sights, photos etc... ... more   less 
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Also Known As:
Hawaii Mallorca Hotel
Hotel Hawaii Majorca
Hotel Hawaii Palma Nova
Hawaii Mallorca Palma Nova
Hawaii Hotel Palma Nova
Hotel Hawaii Mallorca
Intertur Hotel Hawaii Mallorca Palmanova, Majorca

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