My husband and i stayed here for 4 days recently
This was our 2nd stay at this hotel and it has been upgraded to 4 stars,the new reception area and the outside bar terrace are a nice improvement reception is now bright and contemporary
The bedroom was a nice size with walk in showers and the usual hairdryers,fridge and safe deposit boxes in the rooms with plenty of wardrobe space and shelves.
The food was very good with plenty of selection,the dinning room has also been improved upon so there is more tables.
The all inclusive package for the drinks offers a good selection of drinks including wine beer and spirits as well as soft drinks tea/coffee and some cocktails(not so good ).
Although most of the bar staff were friendly and efficient there was one older gentleman who seemed unhappy about serving anyone and would at time completely ignore you and carry on cleaning the bar area no matter how big the queue was of prople waiting to be served it was often left upto the younger bar staff to deal with the queue.
The reception staff again were very efficient and the woman were much more friendly then the men,who seemed to be a bit surly.
One thing i did find unbelievable was the all inclusive finishes at 11.30 and the bar is open until 12 midnight and they asked us to move off the settees on the terrace at 10.45 so they could put the cushions off the settees away,you also have to transfer your drink to a cheap plastic container if you wish to finish it in your room.
For a 4 star hotel its not good
How ever the hotel is 4 start apart from the things i mentioned and the attitude of some of the staff.
- Official Description (provided by the hotel):
- The Intertur Hotel Hawaii Mallorca is a 4 stars hotel that bids you all the convenience and comfort of an all-inclusive hotel in Palma Nova, ideal for families and couples who wish to enjoy a holiday at the beachfront in Torrenova. The comfortable rooms with terraces, the excellent service from the staff and the varied gastronomical buffet are combined with fun-filled entertainment during the day as well as the evening, for adults as well as children, playgrounds, entertaining sports and various excursions around our hotel. All service on offer during your holiday in Torrenova is carried out by professionals. The hotel services are:•Pools for adults and children•Air-conditioned restaurant•Poolside bar•Café•Chill Out Terrace•Terrace with sun lounges•Garden and Gym Circuit•TV and video area•Internet Corner and WiFi•24-hour reception in 5 languages: Spanish, English, German, French and Russian•Fax service•Outdoor game room•Indoor mini club•Money exchange services•Car rental•Cots for babies free of charge.The Intertur Hotel Hawaii Mallorca boasts 230 double rooms, triple rooms, Suites, Junior Suites and premium rooms in Torrenova. All rooms are fully equipped: satellite-TV, air-conditioning, heating, telephone, a safe (with charge), Wifi (with charge), terrace and a complete bathroom with hairdryer. They are spacious and some of them are especially suitable for families with children, where up to 4 beds can be placed without compromising on your comfort. Cots for babies are available at no extra cost. The Suites are very spacious rooms with capacity for 3 adults and 2 children or 2 adults and 3 children. They have a large bedroom, an independent lounge allowing you to relax without leaving the hotel room, a complete bathroom and a terrace with a spectacular view of the sea. They have flat-screen TV, coffee and tea-making facilities, mini bar (with charge), bathrobes and slippers, hair dryer,free WIFI and tablet available (1 device), pillows a la carte, Music Centre Station, make-up mirror and snacks and wine on arrival. The Junior Suites are available for 4 persons (up to 3 adults), lounge and bedroom (in the same area) as well as a large terrace with sun beds where you can relax in the sun whilst enjoying an aperitif overlooking the stunning sea views. This type of room includes the same services than the Suites.The Premium rooms bid you a stay filled with comfort. Presenting you with a different style of furniture to the other rooms, they are equipped to make sure you get your rest and that the whole family stays entertained: Large flat screen TV, DVD/Play Station, Free Wi-fi*, Music Center Station, coffee and tea making facilities, mini bar, bathrobe, slippers, terrace, hairdryer, make-up mirror, pillows à la carte, tablet available during your stay with free WIFI (1 device) connection so you can keep up to date with the daily news, e-mails, social network sights, photos etc... ... more less
- Reservation Options:
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- Also Known As:
- Hawaii Mallorca Hotel
- Hotel Hawaii Majorca
- Hotel Hawaii Palma Nova
- Hawaii Mallorca Palma Nova
- Hawaii Hotel Palma Nova
- Hotel Hawaii Mallorca
- Intertur Hotel Hawaii Mallorca Palmanova, Majorca