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“Superb View” 5 of 5 stars
Review of Intertur Hotel Hawaii Mallorca & Suites

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Intertur Hotel Hawaii Mallorca & Suites
4.0 of 5 Hotel   |   Calle Torrenova 1, 07181 Palmanova, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #4 of 39 Hotels in Palmanova
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Superb View”
5 of 5 stars Reviewed November 1, 2012 via mobile

I took my husband to Hawaii hotel for 1st time last week. It was to celebrate his 50th birthday and we requested a room with a view.
They did not disappoint and gave us room 645. What a panoramic view.....breathtaking.
The only slight nrgetive was a tad close to people using lifts.

The beach was on doorstep and plenty of amenities at Palma Nova. Maguluf was 5 mins other direction but only went there once -as it was enuf with beer monsters aplenty.

The staff was ever so friendly. Nothing too much trouble. My husband is a fussy eater and likes plain food. However, we were catered for with plenty of choice on offer.

The breakfasts were excellent.Mmmm

They did ceative carvings out of fruit and veg every day.

The concert room bar area was a bit tired 60s looking and like scene off Phoenix Nites minus Brian Potter!

However, the hotel is to get a full makeover and refurb over the winter to a 4 ****.

We both highly recommend this hotel and would stay again.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 13, 2012
Dear gedmiller,

We would like to offer my sincerest thanks for your review and recommendation, all of your comments are greatly appreciated.
We look forward to your visit next season!
Receive our warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,310 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (466)
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Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 31, 2012

Stayed here 30.9.2012 for 2 weeks. We had stayed at Hawaii hotel in Ibiza and had a good time so decided to try this one. We are glad we did as we had a smashing time. All the staff are very pleasant and helpful and we could not fault the room.The food is very good with plenty of choice. This was a problem for me as i put on 6pounds weight in the 2 weeks(Oh well back to the Gym!). Location superb,either walk down the hill or get lift to beach bar and walk along the beach to the shops and bus stops. We are 70 & 68 and the hill was no problem.Since coming home we have booked for 2 weeks at the Intertur hotel Miami in Es Cana,Ibiza for May 2013 and are looking forward to another great holiday. Keep up the good work Intertur.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 13, 2012
Dear jhshigginson,
Many thanks for your feedback on Intertur Hotel Hawaii Mallorca. We are pleased that you have enjoyed your holiday and that we have met your expectations.
We look forward to welcoming you next May in Ibiza!
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Neath Uk
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 30, 2012

We arrived at The Hawaii Hotel late on Friday the 12 October but were welcomed with a smile. The room was larger than expected with two single beds together as a double. it was well decorated and spotlessly clean. the Bathroom had a bath with shower over it and again it was spotlessly clean. The balcony over looked the entrance but still with an excellent view even though some people came in after us we heard very little noise. the beds were comfortable and the room had full air con if needed.
The breakfast food was of a good standard hot and presented well with plenty of variety to suit anyone. We were half board not all inclusive so we just had the evening meal which again was of a high standard with something for everyone. like a number of Hotels in Palma Nova it has had a fourth star next year. This a good family Hotel well run and very popular we did not stay in at night so cannot say what the entertainment was like but there seemed to be a good crowd still there when we came in. This Hotel is on a hill so it could be a problem for some older or disabled people but it has full disabled access for everyone.
We have friends Alan Stacey and Mathew at The Welsh Mosquito Bar by the beach below the hotel this is an excellent bar and eating place with a friendly and welcoming atmosphere.

Room Tip: We were on the second floor of the main building so we cannot complain although in the front we had...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 9, 2012
Dear RichardLiz,

Many thanks for the review you have left. I am pleased that you found everything to your satisfaction, we very much look forward to accommodating you if you do return to Palmanova.
Receive our warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dumfries, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 29, 2012

This hotel is fab beautiful views,great staff, cleaners.The breakfast buffet was brill plenty choice. The reviews about staff being rude are so untrue ,it is more like the customers that are rude.We were treated like royalty and only on Bed and Breakfast. We were in room 420 the views are breathtaking.The hotel sits on a bit of a hill but its not too bad.Situated on the edge of Torrenova and a five min walk along beach to Palma Nova or Magalluf. Well done everyone at hawaii see you soon

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 13, 2012
Dear doddy10,
Thank you very much for your feedback. We are pleased that all in all you have enjoyed your holiday and that we have met your expectations. We will forward your positive valuation on our staff, that really help us to keep improving everyday.
We look forward to seeing you again in the near future.
Receive our warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, England, United Kingdom
1 review
5 of 5 stars Reviewed October 29, 2012

Stayed at this hotel in mid October 2012 for 5 nights (All Inclusive). This was my first time at this hotel and at an Intertur hotel. I couldn't fault this place at all. The hotel is very close to the beach, restaurants and shops. When i booked this hotel I read reviews that said the upper part of the hotel has had a referb. so i requested one of these rooms knowing its only a bonus if we get one. Very surprised and pleased upon arrival that we had a referbished room (maybe we were lucky) however we had a sea view as well which i wasn't expecting! Perfect start!... Food was very nice, plenty of choice and NOT repetitive, something different every night was nice! Drinks were good, soft drinks were the main popular type (pepsi, fanta, sprite). Beers, cocktails and liquors tasted of a good quality too.
Rooms were cleaned everyday while we were there and always had new towels in the bathroom and rooms were made up nice.
Staff were efficient in every aspect, from the cleaners to the restaurant and bar staff and at the reception. Always helpfull too!
Fantastic holiday and a fantastic hotel!!!

Room Tip: Request a referbished room and sea view, even though you haven't paid for it. You be be lucky!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, December 20, 2012
Dear Fraser J. Thank you very much for your kind review. We are pleased to hear you enjoyed your stay in our new and refurbished rooms. We are also happy to hear you had a great time with us.

We are looking forward to seeing you again if you decide to come back to Majorca in the future.

Kind regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed October 29, 2012 via mobile

Stayed here 2nd october-9th october.. Firstly got a nice welcome staff at reception were lovely.. Wen we went 2 our room i let my husband go in 1st, i stood at the door and said well wor,s he like, he knew i mean,t the view! As we had paid extra for a ses view.. Well i certainly wasn,t disappointed! The only way i could describe it was ( breathtaking) . We reall y enjoyed our stay here but! As for the faults theres 2 pools both of which are way!! To small... Bar staff not!! Nice people at all!! There was 1 but i didnt get his name pity! Because he was a gentleman compared to the rest who couln,t crack a smile! The gentleman had greying dark hair swept back lovely blue eyes and a lovely smile( hope staff no who i mean).. These bar staff should be beaming from ear to ear firstly the mere fact they have a job!! And the fact they work in such beautiful surroundings!! Anyway rant over! Apart from bar staff snd pools my husband and i had a fantastic time at this hotel snd would definately recommend it.. Lovely thanku hawaii.. P.s cleaning staff were really plesant...

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 15, 2012
Dear Jodz18,
Thank you for your feedback. We are happy that you enjoyed your holidays with us but sorry for some aspects you found not good. We will take it into account and try to correct them in the future.
We hope we get the change to accommodate again and meet your expectations.
Receive our warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elgin, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 28, 2012

Stayed here for 1 week all inc. 2 Adults + 2 girls (7,16) 16-23 Oct 12. £1400 for 1 week all inc. including flights and my family's second time here with my wife and kids having been here the year before and raved about what I'd missed. I chose it for them the previous year using trip advisor reviews so thought I should try it myself too.
Check in was swift and at 2230 we were informed that a cold style meal was awaiting our family in the dining room which was a nice touch.
From the first morning my youngest got stuck in at the kids club with the brilliant Melanie who speaks about 4 languages and is French. Every day from 1100-1300 then 1330-1530 and a different activity at each one kept my youngest entertained and with the odd certificate win kept her on her toes:) Each evening saw the kids certificates presented by PANDA whom you'll learn all about if you go:) This was followed by the kids disco which started at 2030 then the Bingo at 2100ish. The evening show soon followed at 2145 and was different each night and good enough with an Elvis show, acrobatics, parrot show etc. These were well received and some were good and others ok but a couple of drinks kept you amused.
As well as the kids club there was also the BIG KIDS club ran by Tony who was a top guy and kept all the adults on their toes to participate in darts, canoeing, pistol/rifle shooting, archery, golf, table tennis and water polo. these were well received by the adults but if you didn't fancy the competitiveness of the of these then you could equally relax by the pool and sunbathe away with relative peace apart from maybe the odd kid splashing around but hey.......it's a family hotel. I should add that there were people from all ages here from 1 to 81.
The Bingo saw everyone take part for free and was a laugh with the superb Tony as caller.
The pool bar was open each day from 1030 as the weather was good enough and you were allowed 2 drinks per adult but kids only 1. This was no problem as I didn't drink during the day with the kids but some people had a few slow drinks as you do on holiday to let the hair down but there were no rowdy drunks at all here and the atmosphere each day was pleasant enough.
The food saw a different choice each day with a fantastic salad and desert bar as well as different hot dishes each day. With 2 fussy eaters they were well catered for and always found something they liked. For us adults I was impressed with the standard of food and choice.
The location of the hotel had me a bit worried at first due to the proximity to Magaluf but trust me you are far enough away and we didn't hear or see any of the young ones. I'm sure if I was out at 0300 and about 10 mins away I may have but that's not why I was on holiday. So don't let the proximity to Magaluf put you off. The hotel is right next to the beach and you are 2 mins walk or if you fancy a bit of snorkelling then its right at the hotel with some rocks and reefs to view plenty of fish. You could also try some fishing right at the hotel and a few people were doing just that. Basic rods about 8Euros nearby.
Overall for what I paid I got exactly my monies worth and probably a bit more. It's not 5 star but I didn't pay 5 star prices nor expect 5 star. What I got was 2 happy daughters for a week who were kept busy at the clubs. Food was good and the all inc beer and wine was nice enough. I will definitely be back here as I have heard many horror stories about all incl deals elsewhere but not here. For those who have negative feedback for here, take a look at what you paid and have a long hard look at what you really should expect for the price. It is 3 star bordering 4 but in these austere times well worth the money.

Room Tip: Seaview is a must. Superb view
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, November 15, 2012
Dear mikeg 123456789,

Many thanks for your feedback on Hotel Hawaii Mallorca. We are pleased that you have enjoyed your family holiday and that we have met your expectations.
We are looking forward to seeing you again in the near future.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Intertur Hotel Hawaii Mallorca & Suites

Address: Calle Torrenova 1, 07181 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Palmanova
#3 Luxury Hotel in Palmanova
#5 Romantic Hotel in Palmanova
Price Range (Based on Average Rates): $
Hotel Class:4 star — Intertur Hotel Hawaii Mallorca & Suites 4*
Number of rooms: 230
Official Description (provided by the hotel):
The Intertur Hotel Hawaii Mallorca & Suites is an all-inclusive hotel in Mallorca offering bed and breakfast, half-board and full-board accommodation, perfect for families and couples looking for the perfect holiday in Palma Nova in a good value hotel and with the best rates available. Situated by the sea, most family rooms at the Intertur Hotel Hawaii Mallorca & Suites offer fantastic views over the bay of Palma Nova as well as offering a quiet family atmosphere, and a wide range of activities both for children and adults: the perfect match to spend unforgettable holidays with your family. New for 2015 - the addition of the Hawaii Suites Building situated across the street from the hotel (main building). The Suites Building will be totally renovated and will consist of Junior Suites and 1 Bedroom Apartments (both without seaviews). In the Hotel which is classed as the main building you will find panoramic terrace overlooking Palmanova bay, miniclub (4-12 years old), swimming pool and terraces with private access to the sea, garden, ample buffet, Chill-out terrace, 24h reception... In the Suites Building you will find a swimming pool, a gymnasium and a relaxing pool bar. There is also a panoramic Chill Out terrace which is exclusively for adults only. Choose between All-inclusive, Bed and Breakfast, Half-board (includes breakfast and dinner. Beverage not included), Full-Board (includes breakfast, lunch and dinner. Beverage not included) or Bed Only in our hotel in Palma Nova and enjoy a real holiday! Check-in time: 14:00 Check-out time: 12:00 Standard Room/ Standard Room with sea view: These large and comfortable rooms (maximum 3 adults and 1 baby or 2 adults, 1 child and 1 infant) offer you numerous services and modern furniture: Satellite TV, air conditioning and heating, telephone, safe and Wi-Fi (additional charge), kettle for coffee and tea, mini bar, terrace, fully equipped bathroom with hairdryer and vanity mirror and free cots. Premium Room: The Premium Rooms in Palma Nova by the Intertur Hotel Hawaii Mallorca & Suites invite you to enjoy our wide range of services: free Wi-Fi and welcome gift of wine and snacks. Panoramic views. Large flat screen TV, DVD/Play Station, Free Wi-fi (for 1 device), Music Center Station, coffee and tea making facilities, mini bar, bathrobe, slippers, terrace, hairdryer, make-up mirror, pillows a la carte, tablet available during your stay with free WIFI connection (for 1 device) so you can keep up to date with the daily news, e-mails, social network sights, photos etc... Family Room with sea view: More spacious room specially for families(2 adults +2 children or 3 adults +1 child) . Enjoy beautiful sea sights from your terrace in comfortable beds with everything you need: fully equipped bathrooms with hairdryer and make-up mirror, Satellite TV, telephone, air conditioning y heating, safe (with charge) Wi-Fi (with charge), kettle for coffee and tea, mini bar and free cots. Junior Suite with sea view (Main Building): Our modern rooms in Palma Nova are available for 4 persons (up to 3 adults), lounge and bedroom (in the same area) as well as a large terrace with sun beds where you can relax in the sun whilst enjoying an aperitif overlooking the stunning sea views. Free Wi-Fi (for 1 device), tea and coffee making facilities, mini bar, fully equipped bathroom with hairdryer and make-up mirror, bathrobe, slippers, big TV with flat screen, Music Center Station, pillows a la carte a welcoming aperitif and a tablet available during your stay with free WIFI connection (for 1 device) so you can keep up to date with the daily news, e-mails, social network sights, photos etc. Junior Suite (Suites building): The Junior Suites (without sea view) of the Intertur Hotel Hawaii Mallorca & Suites (in the quiet Suites Building) are accommodations completely refurbished. These are modern, spacious and bright spaces, with maximum capacity of 3 persons (3 adults or 2 adults + 1 child). In our Junior Suites you will find a bedroom of 2 beds, dining room with 1 sofa-bed, and fully equipped kitchen (with fridge, microwave, toaster, 2 hob cooker...), fully equipped bathroom with hairdryer, satellite TV, safe and Wi-Fi (additional charge), air conditioning and heating, baby cots with no additional charge... Suite with sea view (main office): Choose your suite ( maximum 3 adults and 2 children) and enjoy its advantages: bedroom, lounge, fully equipped bathroom with hairdryer and make-up mirror, terrace with stunning sea views, large TV with flat screen, Music Center Station, free WIFI (for 1 device), welcoming aperitif, mini bar, bathrobe and slippers, tea and coffee making facilities, pillows a la carte and a tablet available during your stay with free WIFI connection (for 1 device) so you can keep up to date with the daily news, e-mails, social network sights, photos, etc. 1 Bedroo Apartments (Suites building): The 1 Bedroom Apartments (without sea view) of Intertur Hotel Hawaii Mallorca & Suites (in the quiet Suites Building) are entirely refurbished apartments with modern-space characteristics, bright and spacious for families, designed to comfortably allocate up to 4 guests (3 adults + 1 child: the perfect match for family holidays! In our apartments you will find a bedroom of 2 beds, lounge area with 2 sofa-beds, and fully equipped kitchen (with refrigerator, microwave, toaster, a 2 ho hob cooker...), fully equipped bathroom with hairdryer, satellite TV, safe and Wi-Fi (additional charge), air conditioning and heating, baby cots with no additional charge... ... more   less 
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Also Known As:
Hawaii Mallorca Hotel
Hotel Hawaii Majorca
Hotel Hawaii Palma Nova
Hawaii Mallorca Palma Nova
Hawaii Hotel Palma Nova
Hotel Hawaii Mallorca
Intertur Hotel Hawaii Mallorca & Suites Palmanova, Majorca

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