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“Another great holiday at Hotel Hawaii” 5 of 5 stars
Review of Intertur Hotel Hawaii Mallorca & Suites

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Intertur Hotel Hawaii Mallorca & Suites
4.0 of 5 Hotel   |   Calle Torrenova 1, 07181 Palmanova, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #4 of 39 Hotels in Palmanova
Dundee, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Another great holiday at Hotel Hawaii”
5 of 5 stars Reviewed September 28, 2012

I stayed at the Hotel Hawaii 17th - 24th Septmber and must have been in a different hotel to Lee F! The food is amazing with a great variety and lots to choose from, there was so much to choose from that we ended up eating far too much. 1st class every day. Our room was massive with brilliant views. I would recommend this hotel to families, couples, singles etc. Everyone we met can't wait to go back next year when it has been completely upgraded. The majority of staff are extremely pleasant and go out of their way to help in any way they can. Especially Jose Javier Mayans Martinez who is the happiest barman ever.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, October 4, 2012
Dear andol186518. Thank you for your kind comment. We are pleased to hear you enjoyed your holiday in couple at our hotel and pleased you hear everything was to your satisfaction.

We are looking forward to seeing you again when to hotel is 4 stars.

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,310 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (466)
Date | Rating
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English first
Gillingham, United Kingdom
1 review
3 of 5 stars Reviewed September 27, 2012

we stayed at this hotel between the 15th till the 24th september the only good thing i can honestly say is the hotel is in a great location easy to walk into palma nova or magaluf. beaches were lovely.the food was ok but not brilliant need more variety. entertainment needs inproving . the room was small towels were changed every day. the bed was hard not comfortable at all. we stayed in room 422 on the last day before we came home i left my mobile phone on charge unfortunately it went missing i advice anyone staying there to lock all personal items away i wasent very happy i dont think i would stay at this hotel if i either went back

Room Tip: rooms under the club noisey
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, October 4, 2012
Dear Lee F. Thank you for your review. We have taken note about your opinions of the food, entertainment and the sleep quality in order to improve our customer service in the future. All your comments are greatly appreciated.

We hope you give us the chance to accommodate you again if you decide to come back to Mallorca.

Kind regards
Intertur Hotels Team
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Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed September 27, 2012

Stayed in the Hawaii Majorca 14th - 21st September for the third time and thoroughly enjoyed our stay. In our opinion this hotel has the best location on the whole of Palma Nova Bay. We have always said this hotel should be 4 star and for 2013 it will be. While we were there we viewed one of the already refurbished rooms which are really lovely (we are definately going back next year). The hotel public areas and bedrooms are always cleaned to a very high standard and the food is good with plenty of variety. The pool area is large with plenty of sunbeds to go round and comfortable chairs and of course the amazing view of the bay. Wish we were still there. Do give it a try and we're sure you will be making a return visit.

Room Tip: Even though all rooms appear to have a sea view i would definately pay the small sea view supplement...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, October 4, 2012
Dear Jackie C. Thank you for your review and recommedation. We are really happy to hear you had a great stay at our hotel.

We cannot wait to see you again very soon.

Kind regards
Intertur Hotels Team
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Northallerton, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 26, 2012

Can't fault the position of the hotel on Palma Nova Bay!! The re-furb should improve the look of the rooms yet to be upgraded and modernise the public areas!! The food was ok for 3* but certainly not 4* ... An absolute must would be to provide bar snacks outside at the bar areas ... As on an ''All Inclusive'' option it became rather monotenous to eat in the same eating area 3 times a day in the restaurant!! A small minority of staff were pleasant.....but the majority were in desperate need of charm school training!!! seriously .. the attitude of some on the main reception and on the bars was appalling!! I can only assume they really did not enjoy their chosen career!! The pool area had lovely views and perfect for close beach access....The sunbeds were somewhat in need of replacing and would have benifitted from reciner backs to change position (the deck chairs were great tho) more Brollies to shade under would be brilliant as even on our stay in Sept. it was very hot!! Hope this review helps management with upgrading their ''Could be 1st class hotel'' With the said changes we would definately return!

Room Tip: Definately upgrade to a premier room!!
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, October 4, 2012
Dear lynjohdangeo. Thank you very much for your review. All your comments are greatly appreciated to improve our services and facilities in the future. We take special note about your staff comment in order to investigate and improve our customer service.

We hope you give us the chance to accommodate you again when the hotel is refurbished.

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 26, 2012

Stayed in this hotel for 1week 15th to 22nd Sept it has the most beautiful position in palma nova would say every room has a fab view, we had requested a high floor and got the top floor the views of the bay were breathtaking, room beautifully decorated ready for its 4stars. Choice of food at all mealtimes excellent, only fault was some of the food was not hot enough, did notice a microwave in the dining room the day before we left, that should make a difference. Poolside was very pleasant ample sunbeds,but would suggest a sun mattress for comfort.
Nightime entertainment was excellent,have stayed AI many times and this was by far the best, even the daytime entertainment was really good,even though we didnt partake by choice.
Looking forward to going back next season when totally refurbished and having 4stars.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, October 4, 2012
Dear BessieCork. Thank you very much for your review. We are glad to hear you enjoyed your holiday at our Intertur Hotel Hawaii Mallorca.

On the other hand, we take note of your comments about the food and the sun mattress in order to improve our services.

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Wales
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 25, 2012 via mobile

We had a great week here. First time taking our 1 year old abroad and she loved it, she loved Panda! Our 6 year old son also had lots of fun joining in all the kids activites.
We only stayed for 7 nights, hope to stay longer next time!
Cant wait to return.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, October 4, 2012
Dear SLMSouthWales. Thank you for your review. We are pleased to hear everything was to your satisfaction at our hotel and happy to hear you will come back again in the future.

We are looking forward to seeing you very soon.

Best regards
Intertur Hotels Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oxfordshire
Top Contributor
75 reviews 75 reviews
39 hotel reviews
Reviews in 46 cities Reviews in 46 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 25, 2012

We stayed in a junior suit and the view from the balcony was excellent we had a view of the sea all around us and we could see the beach. The room was of good standard. You are in walking distance of palma nova beach and all the bars and restuarant.

This is an excellent resort to stay in

Breakfast was good we did not eat any other meals in the hotels.

10/10

Room Tip: get a junior suit or premium room the view is out of this world
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review, October 4, 2012
Dear 123taz. Thank you very much for your nice comment. We are really proud to hear that everything was to your liking and satisfaction.

We cannot wait to see you again.

Best regards
Intertur Hotels Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Intertur Hotel Hawaii Mallorca & Suites

Address: Calle Torrenova 1, 07181 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Palmanova
#3 Luxury Hotel in Palmanova
#5 Romantic Hotel in Palmanova
Price Range (Based on Average Rates): $
Hotel Class:4 star — Intertur Hotel Hawaii Mallorca & Suites 4*
Number of rooms: 230
Official Description (provided by the hotel):
The Intertur Hotel Hawaii Mallorca & Suites is an all-inclusive hotel in Mallorca offering bed and breakfast, half-board and full-board accommodation, perfect for families and couples looking for the perfect holiday in Palma Nova in a good value hotel and with the best rates available. Situated by the sea, most family rooms at the Intertur Hotel Hawaii Mallorca & Suites offer fantastic views over the bay of Palma Nova as well as offering a quiet family atmosphere, and a wide range of activities both for children and adults: the perfect match to spend unforgettable holidays with your family. New for 2015 - the addition of the Hawaii Suites Building situated across the street from the hotel (main building). The Suites Building will be totally renovated and will consist of Junior Suites and 1 Bedroom Apartments (both without seaviews). In the Hotel which is classed as the main building you will find panoramic terrace overlooking Palmanova bay, miniclub (4-12 years old), swimming pool and terraces with private access to the sea, garden, ample buffet, Chill-out terrace, 24h reception... In the Suites Building you will find a swimming pool, a gymnasium and a relaxing pool bar. There is also a panoramic Chill Out terrace which is exclusively for adults only. Choose between All-inclusive, Bed and Breakfast, Half-board (includes breakfast and dinner. Beverage not included), Full-Board (includes breakfast, lunch and dinner. Beverage not included) or Bed Only in our hotel in Palma Nova and enjoy a real holiday! Check-in time: 14:00 Check-out time: 12:00 Standard Room/ Standard Room with sea view: These large and comfortable rooms (maximum 3 adults and 1 baby or 2 adults, 1 child and 1 infant) offer you numerous services and modern furniture: Satellite TV, air conditioning and heating, telephone, safe and Wi-Fi (additional charge), kettle for coffee and tea, mini bar, terrace, fully equipped bathroom with hairdryer and vanity mirror and free cots. Premium Room: The Premium Rooms in Palma Nova by the Intertur Hotel Hawaii Mallorca & Suites invite you to enjoy our wide range of services: free Wi-Fi and welcome gift of wine and snacks. Panoramic views. Large flat screen TV, DVD/Play Station, Free Wi-fi (for 1 device), Music Center Station, coffee and tea making facilities, mini bar, bathrobe, slippers, terrace, hairdryer, make-up mirror, pillows a la carte, tablet available during your stay with free WIFI connection (for 1 device) so you can keep up to date with the daily news, e-mails, social network sights, photos etc... Family Room with sea view: More spacious room specially for families(2 adults +2 children or 3 adults +1 child) . Enjoy beautiful sea sights from your terrace in comfortable beds with everything you need: fully equipped bathrooms with hairdryer and make-up mirror, Satellite TV, telephone, air conditioning y heating, safe (with charge) Wi-Fi (with charge), kettle for coffee and tea, mini bar and free cots. Junior Suite with sea view (Main Building): Our modern rooms in Palma Nova are available for 4 persons (up to 3 adults), lounge and bedroom (in the same area) as well as a large terrace with sun beds where you can relax in the sun whilst enjoying an aperitif overlooking the stunning sea views. Free Wi-Fi (for 1 device), tea and coffee making facilities, mini bar, fully equipped bathroom with hairdryer and make-up mirror, bathrobe, slippers, big TV with flat screen, Music Center Station, pillows a la carte a welcoming aperitif and a tablet available during your stay with free WIFI connection (for 1 device) so you can keep up to date with the daily news, e-mails, social network sights, photos etc. Junior Suite (Suites building): The Junior Suites (without sea view) of the Intertur Hotel Hawaii Mallorca & Suites (in the quiet Suites Building) are accommodations completely refurbished. These are modern, spacious and bright spaces, with maximum capacity of 3 persons (3 adults or 2 adults + 1 child). In our Junior Suites you will find a bedroom of 2 beds, dining room with 1 sofa-bed, and fully equipped kitchen (with fridge, microwave, toaster, 2 hob cooker...), fully equipped bathroom with hairdryer, satellite TV, safe and Wi-Fi (additional charge), air conditioning and heating, baby cots with no additional charge... Suite with sea view (main office): Choose your suite ( maximum 3 adults and 2 children) and enjoy its advantages: bedroom, lounge, fully equipped bathroom with hairdryer and make-up mirror, terrace with stunning sea views, large TV with flat screen, Music Center Station, free WIFI (for 1 device), welcoming aperitif, mini bar, bathrobe and slippers, tea and coffee making facilities, pillows a la carte and a tablet available during your stay with free WIFI connection (for 1 device) so you can keep up to date with the daily news, e-mails, social network sights, photos, etc. 1 Bedroo Apartments (Suites building): The 1 Bedroom Apartments (without sea view) of Intertur Hotel Hawaii Mallorca & Suites (in the quiet Suites Building) are entirely refurbished apartments with modern-space characteristics, bright and spacious for families, designed to comfortably allocate up to 4 guests (3 adults + 1 child: the perfect match for family holidays! In our apartments you will find a bedroom of 2 beds, lounge area with 2 sofa-beds, and fully equipped kitchen (with refrigerator, microwave, toaster, a 2 ho hob cooker...), fully equipped bathroom with hairdryer, satellite TV, safe and Wi-Fi (additional charge), air conditioning and heating, baby cots with no additional charge... ... more   less 
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Also Known As:
Hawaii Mallorca Hotel
Hotel Hawaii Majorca
Hotel Hawaii Palma Nova
Hawaii Mallorca Palma Nova
Hawaii Hotel Palma Nova
Hotel Hawaii Mallorca
Intertur Hotel Hawaii Mallorca & Suites Palmanova, Majorca

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