Went to magaluf for 3 nights for a birthday celebration (ages 22 to 32 males and females) i booked this hotel through alpharooms, i read the reviews but i knew we would be out most of the night anyway so the noise wasnt an issue although i can agree with other reviewers about the noise it is full of night owls and drinkers so i would definately warn families and people who want to sleep not to stay here.
The hotel itslef was FILTHY.....
There were 3 of us in our 1 bed apartment but on arrival there were only 2 hand towels and 1 bath towel, i went to reception to ask for some more and was treated as though i had pinched them, and believe me why anyone would pinch them, they were stained and marked and had holes in them when we eventually got some, they were that bad we all purchased new beach towels to use and did not use the ones provided.
The bedding also was a little suspicious, there were stains on the pillowcases and the sheets smelt of biscuits!!!
The room was a mess the furniture was falling to bits, there was no kettle, the microwave was dangerous we turned it on once and it was sparking and smoking, the fridge was filthy there was what looked like coffee spilt down it, the floors were covered in hair, the bath had hair in it, the toilet was dirty, the shower curtain had what looked like vomit on it, the whole room had not seen a paintbrush since it was built which looking at it was in the 60s, and the balcony furniture well it looked like there was poo on one of the chairs!!!
The maid service was non-existent they came in every day and made 2 out of 3 beds!!! they never changed the towels or swept or did anything else other than make 2 out of 3 beds.
This was not just our room other members of our party had rooms as bad it was the whole place.
The outside of the building needs painting and the corridoors needed a good clean, in the reception next to the stairs is what used to be a big fountain this looks like it has been emprty for years it was mouldy and had been used as a rubbish dump by people to throw burgers and cigarettes in whilst on there way up the stairs.
We all hired safe keys and where given the same key and could open each others safes so this was pointless, anyone in the hotel who has a safe key can access every safe in the hotel!!
The pool area looked like you would get ill, the floor was disgusting and the sun beds were broken and very grubby, luckily we are beach people anyway.
The location is good for people wanting to party all night, 2 minutes walk down to the strip 5 minutes back though because of the hill, the beach is also close by if you go down about 100 steps which if your capable of doing is ok and we were, it is about a 5-10 minute walk if you dont use the steps.
Im glad we only had to endure this dirty place for 3 nights and if it had of been any longer i would of checked out and gone elsehwere. I did not expect luxury just basic cleanliness and hygiene but im certain the hygiene standards in this place could make you ill. I wouldnt return and i wouldnt recommend it to anyone who wants a clean place to stay, but i would recommend it for location to the strip for young revellers who are ok with dirt.