Stayed for four nights in April and have to say we were a bit disappointed. The reception area is nice but understaffed but what staff there were were nice and helpful. Pool area is really well laid out but the whole floor area needs a good clean, my feet were dirty after walking on it. The rooms were a really nice size and laid out like apartment with a separate living area and bedroom however the units looked like a toddler with a hammer had put them together. Do not pull out the cutlery drawer too far or your feet will hurt ! The food was at best ok and rarely even warm let alone hot. My main concern however was the cleanliness of the hotel, the rooms only get cleaned twice a week and there were more hairs in the bath and on the floor after it was cleaned than before. The hotel is very cold if the weather is cool as the heating doesn't work and when my partner decided to wrap up in one of the spare blankets provided in the wardrobe she noticed what looked and smelled like vomit on them, there was also what looked liked blood stains on them. Really put off by this but we did see some of the younger guests taking them to the beach so not really surprised.
The other thing to be aware of is the noise, we were woken EVERY night by stag and hen parties both going out and returning. The language was disgusting and not just from the males. On our last night we also had a very drunken male banging on our door and window shouting for "Danielle" at around 4am!
All in all if you're traveling as part of a hen or stag party you will probably be ok as you're not really there to care too much about where you stay but if you want a nice relaxing holiday go to another hotel. If you want a break with your children i would also avoid this hotel as the music played very loudly around the pool area is not for children, lots of bad language etc.
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- Also Known As:
- Trh Palmanova Palma Nova
- Trh Palmanova Hotel Palma Nova
- TRH Magaluf Palmanova, Majorca