On the first impression walking in to this hotel you think, its nice, its fresh and clean. Please note that my opinion is regarding the staff and not the actual building or hotel as a whole.
I was absolutly appalled at our treatment whilst staying at this hotel. By the night receptionist i was told that i was a 'British S**t' and that he 'hated the English'. Upon walking through the lobby and heading for the room we were be told that if we didnt stop giving attitude that he would call the police. He can be quoted as saying 'i will tell them you kicked me and they will smash your faces in' which doesnt convey a particular positive image.
In the end pleading that he could no longer speak English we diffused the situation by leaving the hotel. Bearing in mind we had paid to stay a week and couldnt stay for fear that he would call the police again for no apparent reason.
If the owner of this chain of hotels, or a travel company that uses this hotel reads this review I have no hesitation on being quoted and will be vouched for by my companions.
If you are young and English. Do not book this hotel.
- Official Description (provided by the hotel):
- The Sol Lunamar aparthotel is located in Palmanova, on the southwestern coast of Majorca. Privileged sea-side location less than 50 m from the Mediterranean sea and right in the city centre of Palmanova. 4 km from reknown Puerto Portals and the Casino Paladium, and very close to the sports facilities in Magalluf. Surrounded by various golf courses within 2 to 20 km distance, in an area ideal for R + R. 13 km from Palma and 24 km from the international airport. ... more less
- Reservation Options:
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- Also Known As:
- Sol Lunamar Apartments Hotel Palma Nova
- Sol Lunamar Apartments Palma Nova
- Sol Lunamar Apartments Palmanova, Majorca