Just back from our 3rd year at this great hotel and have to say that as per our first 2 visits have nothing but praise for the hotel and it's very friendly and attentive staff.
However, the holiday did not start too well!! We arrived fairly late in the evening to be told that my wife and I and our 2 friends had been double booked and had to spend the first night at another hotel just down the road! However, the management treated us very well when we booked in the next day and let me just say that all problems were resolved most amicably.
As for the changes at the hotel since last September, we all liked the bar makeover BUT not impressed with the new seating! Heavy, too large and most evenings many chairs were just locked in a completely unusable position and not even facing the stage!!! The new outside terrace seating was quite uncomfortable and just too large. Very few guests seemed to use this area at all during our 11 day visit!
The best change since last year was the new entertainment manager Maria!!! She worked tirelessly on her own throughout each day but always had time to come and speak to us and other guests and kept us all smiling with her humour and enthusiasm. Well done Maria !!!! We found on our previous visits that her predeccesors barely spoke to us but always had time for their shall we say "favourites". For the last couple of days of our holiday Maria had an assistant called Denny who was very pleasant and enthusiastic. We hope to see them both again next year!!!!
As usual we found the food to be very good with plenty of choice at breakfast and dinner, although we had to wait a lot longer this year for seating! We like to sit as a four and I do wish they could make more tables available. We feel that there is room to do this and perhaps management could bear this in mind in the future?
We have already booked for next September and we are looking forward to it already!
- Also Known As:
- Son Matias Beach Palma Nova
- Son Matias Beach Hotel
- Son Matias Beach
- Hotel Son Matias Beach Palmanova, Majorca
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