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“Basic, poor service and room was burgled!!” 3 of 5 stars
Review of BelleVue Vistanova

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BelleVue Vistanova
2.0 of 5 Hotel   |   Calle Berganti 2 | Urb Torrenova, 07183 Palmanova, Calvia, Majorca, Spain (Formerly Hotel Hotetur Vistanova)   |  
Hotel amenities
Ranked #32 of 38 hotels in Palmanova
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Basic, poor service and room was burgled!!”
3 of 5 stars Reviewed May 17, 2013 via mobile

We stayed here out of season so it was reasonable quiet, the hotel was basic but clean and in an excellent location. However one night one of the 7 rooms we rooms we had was broken into, ransacked (luckily we hired a safe!) and when the scumbags had finished they left a poo on the balcony!! Horrendous! The staff were no help at all which makes me think it was a tip off, two rooms burgled in the same night and the police didn't even attend the scenes, we had to travel to Palma police station to report it. All the staff throughout the hotel we completely uninterested in the guests, especially the woman at the bar who applied make up pretty much all day, leaving customers waiting till she had finished! Needless to say, the bar was always empty!

  • Stayed May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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346 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 26, 2013

dont reccomend this hotel its right at the top of magaluf strip, unless thats where you want to be but its far 2 noisy when you are ready to wind down from all the partying. staff where no help at all either, our room was absolutely freezing and the tiny itchy blanket didn't help much. not the best accommodation pricey payment for a room view of the resort rubbish, disgusting!!

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Leighton Buzzard, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 18, 2012

This hotel is an absolutely fantastic hotel for Lads and Lasses going away on holiday for a partying messy holiday. quite frankly don't be fooled by the lovely lobby because the hotel rooms are poor but who cares your only sleeping their right? because the rest of the time you'll be hitting the amazing 5 star strip of Magaluf which is what makes the hotel amazing the Location. its literally down some steps and your their from the room i stayed in you could see the strip and would be able to throw a stone to reach it. The rooms were small and uncomfortable and looked unsafe as their was a huge crack on our balcony doors. but not to worry you can hire a safe. If your looking for a family holiday don't go near because you will be kept up all night by people like me and my group of friends. But if your going for a drinking holiday its the perfect hotel they are great. if your getting food here unlucky because you'll end up spending money in McDonald's and subway but was okay to get us through the night. but it is extremely basic not very nice food. I highly recommend the MCP (magaluf club pass) and pirate show as they are fantastic and would highly recommend the bar crawl as you get vodka pored down your throat. All in all you'll have a great holiday!! but it is for Lads or Lasses so don't be fooled.

Room Tip: lower floors for drinkers all though theirs a lift its usually in use and stairs aren't fun at h...
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newry ireland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 11, 2012

I am currently studding hospitality and tourism in university and completed my work placement in this hotel in 2012 from 1 June until the 10th of October,Never stayed in the hotel or been to Magaluf and after reading the reviews i can safely say i was afraid to go. The way the hotel is painted on her would make it seem like hell, but the hotel really is great if u read the reviews there from older people i can understand why this would be a problem, the hotel is situated beside about 50 steps when You reach the bottom of the steps go right and you in Palma nova but go left and u r 3min walk from the strip of magaluf, the hotel is in a great location about 5 min away from each beach.The staff in the hotel are great to, very helpful and they is always someone there,in fairness the hotel is an escapades hotel so in june and july there are many british teenagers doing what magaluf is best knowing for...being drunk but staff deal with this as best they can,but in other months the guests are mixed in age race and nationality b .The food is not great but it can be eating and i can guarantee thats its made fresh every day, there is a wide range to choose from if ur a picky eater ther is a salad bar, chips, pizza and chicken, the kitchen staff is great the chefs are so friendly and will happily answer any questions, the waiting staff are lovely to christian, paola and sandra You are not allowed to take food out of the restaurant which is exceptable as you are only paying for half board. All reception,bar staff and cleaners are great 2, very trustworthy, the rooms are basic and some are small but what do u expect its only a 3 star hotel. what you pay for is what you get. neway have a great holiday if u have any questions ask away im so jelll :D

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 29, 2012

i would deeply advise you not to stay here! On the internet they say there is entertainment;free wifi and fun and games in the pool for children-there wasn't any at all. the rooms were tiny and crampt and the staff were no help at all. one night when i was there there was a fight in the corridor and blood everywhere in the reception and the lifts. as it is in magaluff there are quite a few accidents and partys in the corridors. if you need sleep i would advise you not to stay here as there is music playing all night. they also say it is a family hotel-it is anything but this...

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dudley, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 22, 2012

hotel has no entertainment because it takes 1 min to reach magaluf strip, rooms plain but clean & tidy . food excellent with full choice so danger of getting fat and staff are very helpful. not for families really, as bars open til 6am and if you face strip it can be noisy all night... pool great. overall it is a good hotel

Room Tip: no rest in rooms facing the strip due to noise but at start and end of season much quieter. this is...
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 21, 2012

if you suffer with walking like i do dont even contemplate this hotel its like climbing everest the rooms were cleaned everyday clean towels bed made but bedding only changed once in 10 days theres no entertainment in the hotel the breakfast was ok full english toast cerial fruit pastrys etc the evening meals were a bit of a let down though everything swimming in oil and i mean everything very poor but it was cheep and cheerfull magalluf its self is very hilly but palma nova is pretty flat so would consider going 2 palam next time but all in all a good break

Room Tip: all the rooms r the same in this hotel so if the holliday provider trys 2 sell you an up grade the a...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BelleVue Vistanova

Address: Calle Berganti 2 | Urb Torrenova, 07183 Palmanova, Calvia, Majorca, Spain (Formerly Hotel Hotetur Vistanova)
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#16 On the Beach Hotel in Palmanova
Price Range (Based on Average Rates): $
Hotel Class:2 star — BelleVue Vistanova 2*
Official Description (provided by the hotel):
This hotel on Majorca has 198 air conditioned rooms and is surrounded by the beaches of Palma Nova and Magalluf, together with the international atmosphere of the Punta Ballena area. ... more   less 
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Also Known As:
Bellevue Vistanova Hotel Palma Nova
Hotetur Vistanova Hotel
Hotel Vista Nova
Hotetur Vistanova Palma Nova
Vistanova Hotel
Hotel Vistanova
BelleVue Vistanova Palmanova, Majorca

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