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“This is a little gem of a Hotel Appatments - ignore bad reviews.” 5 of 5 stars
Review of Intertur Aparthotel Hawaii Torrenova

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Intertur Aparthotel Hawaii Torrenova
3.0 of 5 Hotel   |   C/ Torrenova 3-5 | Calvia, 07181 Palmanova, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #9 of 38 hotels in Palmanova
Manchester
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“This is a little gem of a Hotel Appatments - ignore bad reviews.”
5 of 5 stars Reviewed August 22, 2011

After reading some of the reviews on here we felt a little apprehensive about going here, but on relflection it seems some of these reviews were more likely to be have been about the sister hotel next door. We had booked this holiday at the last minute and from departure to arrival at the appartments we were waiting for something to go wrong. At 1am in the morning we arrived at the entrance to the appartments and my husband and I looked at each other in dismay - was this the start of things to come. However, the reception staff were very attentive even at such a late hour. The room is basic but totally adequate for a holiday and if self catering the facilites and equipment would be fine. We were totally shocked when we stepped out onto the balcony and took in the breathtaking view. During our stay we had the room cleaned 5 times a week and bedding change once which is adequate for a 3 star apparthotel. Although Magaluf and Palma Nova are only 5 minutes down the hill from here we had no problems with any over spill from here at night..
We would recommend as a must that you should choose All inclusive. Breakfast from 8 till 10.30 was a range of hot full english breakfast, fruits, cereals, yoghurts, juice etc which should see you through till 1pm when lunch time begins. Both lunch and dinner were hotplate foods and a wide variety of salads, meats, cheeses and bread; puddings were a great selection of cakes, icecreams, fruits, jellies etc. The hot foods included things like paella, veal, stews, rice, pasta, chips, chicken etc. You would have to be any extremely fussy eater to be unable to find something to eat and be left hungry. Going into Magaluf and Palma Nova we noted that for example a paella dish would set you back around 12.5 euros (and thats without a drink). A pint of beer ranged from 2.50 to 5 euros; again All inclusive had this thrown in. Drinks at mealtimes were soft drinks, water, wine or beer as much as you wanted. At the bar there were soft drinks, beer, wine, and spirits. There were other drinks that had a surcharge if the selection isn't good enough
During the day, yes you had to get early to reserve a sunbed in prime spots but there were beds available still at breakfast. We did reserve our beds at 6am in the morning but as there is a security guard patrolling the facility throughout the night you would not find any beds reserved before that time. Whilst we were there the appartments were completely booked up and there was room for everyone to enjoy the day around the terrace. If you can't get a sunbed there is a beautiful beach 5 minutes from the appartments (near enough to come back for lunch!). Although we didn't try the lunch boxes we saw that these could be ordered the day before and were good for days out.
If you have younger children the kids club was well run with a variety of activities and these were celebrated at the mini-disco before the adults entertainment. Both pools were good, all the children from all age ranges became friends. Table tennis (take your own bats and balls), pool and air hockey were available. The entertainer would get adults and kids alike involved in competitions such as table tennis and water games etc. The evening entertainment was a little cheesy but this was merely a wind down to the day; the only downside to this was the lack of chairs but we filled in our survey and suggested they improved that.
There are computers available in reception to access the internet at approx 1 euro for 15mins or wifi is available for 3 euros a day or 15 for the week.
All in all we were totally happy with the holiday. The staff work tirelessly and laugh and joke with customers, some staff seemed to be on duty from 8 in the morning till 12 at night a tip should be left for their hard work.
If you want a good relaxing week in the sun where you can get away with spending little money this is a very good place. From the views across the bay to the service of the staff we would recommend this to all. We are now looking to book for next year!

Room Tip: Ask for a sea view.
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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English first
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 22, 2011 via mobile

Spent 7 days/nights here on the 1st August on an all inclusive board.
My wife 2 kids and myself slept in an overcrowded room, with the most uncomfiest beds that we have ever encountered.
Daytime at the pool was good, although the kids play park does not resemble the photo on the advertisement.... 1shute!
Nighttime was terrible, massive queues for low quality food at dinner then massive queues for drink during the entertainment.... Which again was very poor!
One bar person serving two drinks per person, meant that if you partner watches kids, then you spend your full night waiting 20 minutes a time for your drink....
Would definitely spend the extra money next time to go elsewhere as we ended up eating out and seeking alternative entertainment at night.....
Forgot to add that at night, two hotels convene here for the entertainment, making it extremely hard to find a table or seating after 6.30 pm....

  • Stayed July 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 22, 2011

This is our 2nd visit here in 2 years this time all inlusive. OK you have to queue a little for drinks at night and once in the dining room when everybody in the Hotel decided to hit dinner at 19.30 .
Overall great staff , great location , clean rooms (5 times a week) , aircon.
The great thing is the location the view is spectacular and you are 2 mins from Centre of Palma Nova and 3 mins (Walking ) from the Magga strip!!
Staff are great . For the price this is very good value

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2011

Ignore all negative comments about about these apartments we have just returned from a two week stay all inclusive 3 adults and 2 children. The appartment was spacious cleaned on a regular basis and clean towels supplied it also had a large terrace with a wonderful sea view. The staff at the hotel were fantastic and very friendly to adults and children alike and nothing is too much trouble for them. The food was really enjoyable with a wide selection of salads, meat, fish, pasta ect also a variety of desserts and a good selection of childrens dishes. There was a wide choice of local drinks available at the bar or for those that preffered other drinks could be bought whenever the bar was busy the staff would call for help so you were never left waiting long the view from the bar area is spectacular. We would definatley reccomend staying here and we cant wait to go back.


Ward family
Leeds

Room Tip: we had room 371 which had a large terrace and great view we had no trouble with noise
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed August 20, 2011

had a fab time n met sum fab people,there was enough sunbeds to go round,food wasnt bad,kids loved it the evening entertainment was good aswell as for the hill it wasnt that bad overall i will be returning next year at end of the day you pay for what you get if you want a 5star palace then dont even look at this

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 17, 2011

Didnt like this hotel. The main hotel looked much better! Drinks were over priced. Loud kids at night. No lifts on one side of hotel so had to climb 3 steps of stairs with heavy suitcases. Food was OK. Maids only clean room 2 times a week, only change sheets once a week and never replace towels, we had to go down to reception to get new ones. Entertainment isnt very good, main hotels is miles better! Have to pay €3 each for drinks with our evening meal. Views are nice but could be better. Pool is always crowded and reserved sunbeds will not be used all day! Will not be going back but might stay at main hotel which looks 100% better!!

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edinburgh
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 15, 2011

Just back from this aparthotel...stunning location with views over the bay...great variety of food and drink...staff very welcoming and helpful. The rooms could do with upgrading and I was a little anxious about going here after reading some of the negative reviews but not sure what they were expecting for the money you pay. I only have a few negatives and this is nothing to do with the hotel but the guests who get up and silly times to reserve the beds and don't lie on them all day!!!Also not enough parasols to accomodate everyone and the pool was very cold but after basking in the heat it was nice to jump into the cold pool.My 14year and 11 year old kids had a fantastic time and made loads of friends.....so a good relaxing holiday for us.Will definately recommend to family and friends and will definately be visiting here again.

Room Tip: Ask for top floor seaview......breathtaking views
See more room tips
  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Intertur Aparthotel Hawaii Torrenova

Address: C/ Torrenova 3-5 | Calvia, 07181 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Palmanova
Price Range (Based on Average Rates): $
Hotel Class:3 star — Intertur Aparthotel Hawaii Torrenova 3*
Official Description (provided by the hotel):
The Aparthotel Intertur Hawaii Torrenova is located in a quiet area right at the beachfront. This is a place for couples and families with children to enjoy true relaxation and entertainment. The aparthotel is located only a few metres from the well-known Palma Nova and Magaluf beaches.The spacious studios and apartments with terrace, the varied gastronomical buffet and the attentive staff are combined with entertainment programs for all ages, shops, sports, playgrounds for children and leisurely excursions to the surrounding areas at the aparthotel.All the service provided is coordinated by professionals who give you personalised attention with an eye for detail. The aparthotel services are:•2 pools for adults, one with a children's area•Air-conditioned buffet restaurant•Poolside bar•Cafe•Terrace with sun lounges•Internet Corner and WiFi (with charge)•24-hour reception in Spanish, English, German and French•Fax service•Outdoor game area•Indoor mini club•Money exchange services•Car rental•Cots for babies (free of charge). The Aparthotel Intertur Hawaii Torrenova is made up of 170 studios and apartments in Torrenova. All of them have a fully equipped kitchen, satellite-TV, air-conditioning and heating, cots for babies that are free of charge, safe and WIFI (with charge), a terrace and a complete bathroom. They are very spacious, ideal for couples and families with children and can comfortably sleep from 3 to 5 persons.The studios consist of a room with 2 beds and a sofa bed, ideal to share between 2 adults and one child. They also have a fully equipped kitchen, a complete bathroom and a private terrace.The apartments are bigger and have a bedroom with 2 beds as well as a combined kitchen and lounge area with a fully equipped kitchen. They also come with 2 sofa beds, a complete bathroom and a terrace with uninterrupted views. They can sleep up to 3 adults and 1 child, or 2 adults and 2 children.The family apartments offer a comfortable stay for larger families, with 2 beds in the bedroom and 3 sofa beds in the lounge. The maximum number of guests in these rooms is 5: 3 adults and 2 children or 2 adults and 3 children. The apartments are also equipped with a private terrace, a complete bathroom and a fully equipped kitchen. ... more   less 
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Also Known As:
Intertur Aparthotel Hawaii Torrenova Hotel Palma Nova
Hawaii Torrenova Aparthotel Calvia
Hawaii Torrenova Aparthotel Hotel Calvia
Intertur Aparthotel Hawaii Torrenova Palmanova, Majorca

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