After arriving after a nine hour delay with two children under four you can understand that we were suitably exhausted. The receptionist was having a lengthy catch up with a customer in front of us whilst we waited patiently with two tired and fraught children for her to finish! When eventually admitted we were given a rather basic room which was jaded and had a slight odour of sewage to it. Food was uninspiring to say the least . All of us were during the week ill with upset stomachs and cramps which I put down to the slop that we were given. Staff in the restaurant were hardworking and pleasant and were nice to the children. One day we asked the receptionist to advise us re the availability of us booking the pirates adventure via the hotel. We were told that it was not on that week! When we visited the excursion booking shop three doors down they said that in fact the pirate show ran every night and that the information we had been given was indeed incorrect. I am glad that we attended this evening as it proved to be a good night. The gentleman who was on the reception was helpful and polite and would go out of his way to help. Amy the children's entertainer had a quiet but nice manner with the children , though she needs to come out of her shell as shy children were not encouraged to join in. The activities which she provided were enjoyable and creative. The Location of the hotel is great straight opposite the beach but this would not be a three star hotel in my opinion. We had an early morning flight but there was no food available for us to give the children any breakfast as the restaurant was locked, a piece of fruit in a fruit bowl would have helped to be honest. A thorough deep clean and spruce up would not go amiss.
- Official Description (provided by the hotel):
- The Hotel Tropico is a fabulous waterfront family hotel for beach lovers. Its facilities and activities are specially designed to provide our guests with plenty of fun experiences. Gran Isla Hotels, the boutique hotel chain that operates this charming complex, is unique in giving the "personal" touch in their establishments that only a small chain can give. Our main objective is to provide our guests with an unforgettable summer holiday. ... more less
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- Also Known As:
- Tropico Playa Hotel
- Tropico Playa Palma Nova
- Hotel Tropico Playa Palmanova, Majorca