I stayed in a twin room with my Mom and toddler. The room was large and clean, a cot was set up as requested. The room was a sea view as requested and our balcony looked out over the pool area.
We stayed on the 5th floor so very little noise from pool area / entertainment area at night which was a bonus as my toddler is a light sleeper. The room was clean with fresh towels when we put the used ones in the bath for replacing. The bedding was a sheet and a thin blanket which were perfect for the temperature.
We stayed all inclusive but we always intended to eat out at least once a day. Breakfast was the meal we always had at the hotel. The food was very nice and always plenty of it although we found that the dining time for tea was very late for my toddler (7pm-9pm). There were snacks available from the bar by the pool between lunch and tea but it was burger-n-chips type meals which my toddler wasn't fussed on.
The hotel in general was very clean, cool and spacious. The staff were friendly but very unhelpful when we asked for 2 room keys. One member of staff even blatantly lied and said that if he activated a second key then the first one would stop working. So when my mum was ill in bed for 2 days and needed the first key to keep the electrics and air con in the room while she was sick I asked for a second key again. After much grumbling they did give me another key that they said they would programme to allow me 1 use to get back into the room. And it really did allow me 1 use. BUT it did work in the electrics slot so I left that card in the room to keep everything on for mum but took the other one out with me and my son so we could get on with our holiday and leave mum to recover.
The hotel is perfectly situated a 2 minute walk from the beach round the side of a mini golf course. It seems to be right in the middle of Palma Nova with equal walking distance to bars and restaurants whether you turn left or right.
I read loads of reviews before I left and was worried but my worries were unfounded. The hotel is lovely, the staff were lovely, the food was very nice, the location is excellent and I think the moral of the story is - don't book a 3 star hotel and then write a bad review because you expect 5 star treatment. If you want haute cuisine, a turn down service and air con that is silent then book a 5 star hotel. If you want a good, clean, fabulously located hotel then stay here! I would recommend, it is very child friendly - there is a little tiny playgym next to the baby pool, the adult pool is large and clean and there were a great mix of nationalities when we were there (Sept / Oct 2010).
I would also recommend the Mocubar restaurant for food at any of time of the day - the food is excellent, the service fast and friendly and they have different specials every day. For a cocktail and a snack pop to La Cucuracha - the seafood salad in a taco shell looked too amazing to eat but we did anyway and the nachos were fab. Cocktails were fairly priced. The Saffron Desi have a very good deal on with poppadums, starter and main from a small selection for only 14 Euros per person and the food is excellent. The Beehive is an ace cafe bar to sit and have an ice cream and a San Miguel whilst looking at the beach. Lastly, At the far end of Palma Nova (past McDonalds and the taxi rank outside the Spar) is a shop on the left hand side next to the beach that sells 3D laser crystal. I can't remember the name of it but we got some beautiful souvenirs made with the 3 of us etched in 3D inside a block of glass. The bloke is German I think and completely eccentric but he did an awesome job and we would go back again and get another one done if we went back to Palma Nova.
Hope this helps and happy holidays! :-)
- Official Description (provided by the hotel):
- Sensations by the sea, and a relaxing atmosphere make this hotel an excellent choice if you are looking for leisure and entertainment both during the day and in the evening. You can enjoy a marvelous holiday as a family, with your partner or with friends. Located only 250 metres from the beach next to the promenade in Palmanova. Refurbished in 2006. 210 rooms, with balcony, air-conditioning (heating/cooling), SAT TV, safe rental, bath, shower, toilet. 1 adult pool, 1 children's pool, game room, a conference room (maximum 60 pax) is available, exceptional program of children's entertainment and entertainment for adults. You can enjoy magnificent golf and water sports facilities only a few metres away. Water parks nearby. ... more less
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- Also Known As:
- Palmanova Hotel Palma Nova
- Palma Nova Hotel
- Hotel Palma Nova Majorca
- Hi! Palmanova Hotel Majorca