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“Staying at the very end of the season before the hotel shut” 4 of 5 stars
Review of Hi! Palmanova Hotel

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Hi! Palmanova Hotel
4.0 of 5 Hotel   |   C/ Miguel de los Santos Oliver 13, 07181 Palmanova, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #22 of 38 hotels in Palmanova
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Staying at the very end of the season before the hotel shut”
4 of 5 stars Reviewed October 1, 2013

My friend and I have just returned from a weeks stay at the hotel.
The hotel was in a quiet location with a short walk to palma nova beach and about 45-50mins coastal walk to magaluf.
The hotel was very clean and all the staff were very friendly. However every time I asked for a drink at the bar I always got served in plastic glasses. I'm 32 and was rather insulted as my 22 yr old friend always received proper glasses.
The food was nice, however slightly lacking on the vegetarian front but there were still options.
Evening entertainment was hilarious. The team of the three lads were very enthusiastic and very professional. They interacted with every person day and night. Jazzy brought a whole new meaning of bananas, oranges and a piece of string for me.... Brilliant !!!!
Thoroughly enjoyed the tranquil but fun experience that this hotel provided. I would return .

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 1, 2013 via mobile

Booked the Hi! Palmanova Hotel as a girls holiday as we wanted to visit magaluf but enjoy peace and quiet during the day. We had a fairly cheap deal just over £500 for 9 nights all inclusive.

The hotel itself is in great need of refurbishment looking tired and dull. It's the only hotel I've ever visited that doesn't use an outdoor pool bar at night and it's seriously lacking in atmosphere due to the poor entertainment and the vast majority of over 60s. As two women (in our twenties) we were scowled at, pushed out of the way of the bar and food area and glared at when ready to go out. We weren't spoken to by any of the older hotel population at all and they were very rude despite the fact that we were not making any noise or being lairy. Luckily we made friends with the few other younger people there. Definitely not a hotel for anyone young.
The quality of the food was shocking and the variety was none existent. Apparently the snacks were ok and the breakfast served was average. The food was rarely hot and in the first two days there were 5 of us that had sickness and diarrohea. We ate out practically everyday. The drinks were self service in the day, usual range of soft drinks (coke, fanta, sprite etc) the vodka tasted like chlorine and the ice cubes were vile. Not the best selection of spirits ive ever seen on the night. San miguel was nice although the wine was cheap and nasty.
Pool area was relatively clean except for the pool itself which was dirty and needed a good clean. No sunloungers, they were all reserved or broken if you went down anytime after 9. Got tutted at for using a table and chairs which had been piled on top of sunloungers that hadn't been used for 3 hours. Also got attitude for talking and laughing (not excessively loud) with my friend. Our lilos were also taken and used as sunlounger mattresses and we were scowled at when we asked for them back (even though we had paid for them €10 each).
Room was average always smelt nice and well presented however I doubt the floors were mopped once as there was constant sand and grit everywhere. Balcony wasn't touched. Beds only changed once after we stripped the beds on day 4. Towels were fresh everyday but on more than one occassion they were still dirty. Cleaners didn't pick up any rubbish or empty the bin properly. Raised a couple of issues with the hotel receptionist which fell on deaf ears.
Palmanova itself was lovely. Beautiful beach and the hotel is ideally located.

Over all we had an excellent holiday but thats because we met some brilliant people and made the most of Palmanova and magaluf, not because of the hotel. We would not go back and I would not recommend it either.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 30, 2013

Just returned from this hotel and we were very pleased with our choice of resort and hotel.
The whole area of Palma Nova is so pretty and clean, with the beach and sea lovely.
The location of the hotel was great, across the road from the mini golf, and just a short level walk to the beach, shops and nightlife.
The hotel itself was very nice with a lovely garden area to sit as well as a very nice pool area. There are notices up not to reserve sunbeds, but when we were there this was not adhered to, not a problem for us as we don't use them.
There was a bar at the pool where we could get self service drinks, this was great, but it did shut early at 6pm when the inside bar opened.
The food was as expected with all inclusive, very nice with the usual salad, cold meats and cheese, chips and the specials of the day, with sometimes boiled or roast potatoes. The was also a beef and Yorkshire pudding roast for the Sunday which was a lovely touch. The staff worked very hard to keep the food replenished and the restaurant clean and tidy. The only fault with the restaurant was that we could not get any drinks apart from wine or water. We had to get our drinks from the outside bars to take in, even soft drinks.
Our room, No. 420 was very nice with a lovely view to the pool and beach. We also had the pleasure of the afternoon sunshine. We were surprised the TV was a small 20" portable though.
A short walk will take you to the bus for Palma at 3.10 euros each way. From Palma, you can catch a bus all over the island at very reasonable rates. You can walk to Magaluf from Palma Nova, but a bus at 1.50 euros will get you there so much quicker.
If it is nightlife you are looking for, we went to The Stadium Show bar and The Sunset Bar, both were very good.
We would have given 5 stars for the hotel but it was let down somewhat on the entertainment, when we stayed in to watch it we found it so poor we ended going out.
Saying all that, we would recommend this hotel and would definitely return to the resort and hotel.

Room Tip: A pool view room gives plenty of sun in the afternoon, and a high room gives a view of the sea.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 29, 2013

Just got back from a lovely trip to Palma Nova.
Hotel great location, clean rooms, staff work really hard.
Walls very thin so if you are a lite sleeper not for you.
Food ok, sunbeds are an issue but you can get one if your quick and early.
Had a room on the first floor overlooking a very busy road, so traffic noise is an issue, try to get overlooking the pool.

Room Tip: overlook the pool
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgend, Wales, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 28, 2013

Me and my partner stayed at this venue during the last week of September 2013. I can honestly say that I have never seen such a team of miserable staff. Very unhelpful, looked as though they just did not want to be there. If you are a young couple, who enjoys an unbeat place - would definitely not recommend. No atmosphere whatsoever. Was like an old peoples holiday home with the only entertainment being the odd quiz or bingo. Food was very sloppy and liquidisers like hospital food. Clean but boring and seriously lacking personality!

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwyn Bay, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 26, 2013

enjoyed the hotel very clean rooms cleaned every day ,clean towels every. felt fully inclusive got all the attention, we were half board, meals couldn t fault something for every palette. enjoyed the fish.top marks to the town exceptional clean,beach a dream plenty of sunbeds.would go again excellant 2013 hols for my sisters and a friend also me.

Room Tip: we were on the 6th floor good view facing the sea and pool area. noise only from people walking past...
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 25, 2013 via mobile

Stayed at the palma nova for a week end august beg of sept 2013,, had a great time couldn't fault it, always got sunbeds never a problem, food was great and staff were very friendly, the only thing that bothered me was times that things closed, pool and outside bar, would def stay there again,, julie, olivia, sophi, ellie from hull

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hi! Palmanova Hotel

Address: C/ Miguel de los Santos Oliver 13, 07181 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
#11 Luxury Hotel in Palmanova
#11 On the Beach Hotel in Palmanova
#12 Family Hotel in Palmanova
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hi! Palmanova Hotel 4*
Official Description (provided by the hotel):
Sensations by the sea, and a relaxing atmosphere make this hotel an excellent choice if you are looking for leisure and entertainment both during the day and in the evening. You can enjoy a marvelous holiday as a family, with your partner or with friends. Located only 250 metres from the beach next to the promenade in Palmanova. Refurbished in 2006. 210 rooms, with balcony, air-conditioning (heating/cooling), SAT TV, safe rental, bath, shower, toilet. 1 adult pool, 1 children's pool, game room, a conference room (maximum 60 pax) is available, exceptional program of children's entertainment and entertainment for adults. You can enjoy magnificent golf and water sports facilities only a few metres away. Water parks nearby. ... more   less 
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Also Known As:
Palmanova Hotel Palma Nova
Palma Nova Hotel
Hotel Palma Nova Majorca
Hi! Palmanova Hotel Majorca

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