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“Dont let the reviews scare you!” 3 of 5 stars
Review of Hotel TRH Torrenova

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Hotel TRH Torrenova
3.0 of 5 Hotel   |   C/ Torrenova 25 - 27, 07181 Palmanova, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #35 of 38 hotels in Palmanova
1 review
“Dont let the reviews scare you!”
3 of 5 stars Reviewed July 2, 2013 via mobile

I stayed here with a friend in june. After reading these reviews we were expecting to hate it, but it was absolutely fine! We arrived two hours earlier than check in, but the receptionist gave us a room straight away when we asked her. Our room was very basic but was fine for what we needed. The music at the pool side is quite loud and hard to sleep through even in the room, but to be fair it was pretty good music. Even though it was noisy in the day, they were very strict on noise at night time. They had security every night monitoring noise, etc. We had quite noisy people in the room next to us and security came and quietened them down straight away. All these tales of rude staff and security barging into rooms i can only put down to those being the folks making all the racket and being rude themselves. Also the tales of things being stolen, surely it is just common sense to get a safety deposit box, and not leave anything of value in the rooms? Basically, if you dont pay much for a hotel, expect it to be basic and full of youngsters. Overall, i thought it was pretty good value for money, and had a bloody good time!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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English first
Sunderland, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 30, 2013

me and a friend stayed for 5 days 21st-26th june 2013
really don't understand what everyone is complaining about, for the price we paid for the holiday it was better than we expected!
got a fab poolside room which we were at first a little concerned about for security reasons but turned out to be better as we could leave balcony doors open all day and have sunbeds right near the room!
room was clean and beds were relatively comfy, shower was pretty powerful and bathroom was also clean!
pool area is great if you want a lively young holiday, plenty of drinks flowing and they have a pool party every other day so had a fantastic atmosphere during the day.
the hotel does seem to go dead on an evening though which we were quite surprised at, the bar closes around 1030 and everyone drinks in their rooms before heading out to magaluf.
the hotel is in a good position with quick access to both magaluf strip/beach and palmanova beach, the hill is a nightmare but you soon get used to it and it definitely didnt ruin our holiday!!

only negatives were that the aircon in our room didnt work and we had to ask for it to be fixed on a few occasions but they were always very quick to do so!

overall an absolutely fantastic holiday - especially if youre just looking for a base to explore magaluf! probably wouldnt recommend to families however!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 23, 2013

2pm check in so be warned if on early flights. Had no problems with security as we paid for a safety deposit box. This is absolutely essential. Pool bar music from 10am - 8pm so no chance of an afternoon snooze if you have requested a pool view. Room was dirty and kitchenette, especially fridge was disgusting. However all staff are really friendly and if you are a young group this hotel would be an excellent choice. Beach about a ten minute walk as its down hill but about 20 minutes back as it is up a massive hill. Same for nights out.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Hjärup, Skåne Län, Sweden
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed June 23, 2013

We stayed for one week in May 2012, knowing this hotel would only serve as a base camp for day trips, as we planned to use the car we had rented for the week extensively.
Thus we did not need a beach, was not too interested in the pool area as such and never ate at the restaurant, which seemed very basic.

We stayed at the sun deck one afternoon. As this was May, it was not too busy and we got sun chairs without a problem. When the elderly couple next to us left, they were kind enough to point out we could switch the broken sun chair we had with one of theirs.

The place is definitely beyond it's hayday. If you are a film maker wanting to make a movie set in the early eighties, this is your spot.
Maybe you are making a documentary on British hen nights and stag parties, then this could also be your destination. :-)

While I'm sure many of the other guests did not come here to sleep, we were able to sleep through the night, not too much noise on the floor we stayed at and the room had (free) aircondition.
The size of the room was what you would expect, not too small. As the room is equipped with a small kitchen, we chose to move the table to the balcony and had our breakfast and occasional dinner with a nice view of the bay.

The hotel has no parking as such, but parking in the street is free. You may even get a spot right outside the hotel.

While we remember this vacation for the beautiful island Mallorca is and not so much for the hotel, I would say you get what you pay for. If your vacation plan is to explore the island by car and you just need a place to sleep, possibly not too far from Palma, then this is an alternative for sure.

Room Tip: Ask for a room with a view of the ocean and/or away from the sun deck/pool area. This will increase...
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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glasgow
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 22, 2013

After reading some of the horror stories of this hotel, I was pretty scared about staying here. One thing I will say is, before we even got off our transfer bus, me and my friend were hassled by 2 reps trying to sell tickets for a bar crawl. We literally hadn't even got into the hotel! We later found out that the pool-bar within the hotel had been bought over by somebody who owns a lot of the big pubs on Magaluf strip. Reps have selling rights within the hotel, so I would be prepared to get constantly pestered into buying tickets for various events, they even try selling tickets buy knocking on the door of your room! I Definitely wouldn't recommend to families with younger children or older couples as there are regular pool parties within the hotel. This hotel is 100% in Magaluf, not Palma Nova as stated.

On arrival, we were given keys to our room, even though we were earlier than the 2pm check-in time. We were told we had to get the lift DOWN to floor 2..as you can imagine we were thinking the worst, joking that we were down in the basement. However when we (eventually) found our rooms we were both really surprised, very spacious, big bathroom with a shower and bath and wonderful sea-views from the balcony. After reading the reviews, we decided to get a safe and these are located at reception.

The hotel is in an ok, 10 minute walk to the beach and 15 to the main strip. However, getting back to the hotel is a nightmare, it's right at the top of a steep hill, which can be a bit of a pain, but it't nothing to worry about.

All in all, for what we wanted from the hotel it was ideal. If I was returning to Magaluf, I would probably choose to stay in a different hotel, but only because of it's location.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sutton, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 16, 2013

Potentially this hotel has it all. Great sea views, close to the beach and strip, not to in the centre it is so hectic, pool + pool bar, and good common facilities all round. Even the rooms are rooms are decent, our one 504, was like a mini apartment overlooking the pool! All this at a reasonable price.

But I will never go there again. Nor will the friends I came with.

One - despite having your apartment details they absolutely insist on charging for everything. An example of this is when my friend was charged 10 euros for borrowing a spare set of keys for our room! Two - during the 3rd day of our stay my friends phone was stolen. We only left at 1 and got back 4pm on the Thursday (4th) to find it was stolen. We also found out that our bins were cleaned at this period. All we wanted - at that stage we wasn't being accusationary - was help reporting this to this the police. We were told that this could be done - and we had to walk 30 mins to the nearest police station which had limited opening hours and required a fee-paying translator.

With these two examples and a couple of others - I found there attitude and customer service skills very unpleasant. Bottom line 50 to 100 euros more for a hotel that you feel safe in and and knows how to treat paying customers properly is money well spent!!

Room Tip: Come with protection for your stuff - I'm not talking about durex!!
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  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwyn Bay, Wales, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 13, 2013

This "hotel" is possibly the biggest dump iv'e ever been to! we arrived late at night to an ignorant receptionist who went on to explain how unsafe the hotel is and that all belongings were not safe in the room, as you can imagine that wasn't the first thing we wanted to hear on arrival.
The "room" was smelly dirty and had mold growing from the ceilings, the cupboards were infested with ants and were generally unclean. I woke one morning to find ants crawling over my toothbrush and toiletries!! We went for 10 days and after the first i felt like booking a flight home, The staff were rude, ignorant and unorganized and as for the guard please don't get me started, biggest joke i have ever met, if i wanted someone to tell me when to go to bed i would have asked my parents to come on holiday with me.
please don't make the mistake of booking this hotel and if you already have good luck.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel TRH Torrenova

Address: C/ Torrenova 25 - 27, 07181 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #35 of 38 hotels in Palmanova
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel TRH Torrenova 3*
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Also Known As:
Trh Torrenova Hotel
Trh Torrenova Palma Nova
Trh Palma Nova Apartments
Hotel TRH Torrenova Palmanova, Majorca

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