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“ROBBED” 3 of 5 stars
Review of Hi! Palmanova Palace Hotel

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Hi! Palmanova Palace Hotel
4.0 of 5 Hotel   |   C/ Miguel de los Santos Oliver 15, 07181 Palmanova, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #21 of 39 Hotels in Palmanova
Apples, Switzerland
1 review
2 helpful votes 2 helpful votes
“ROBBED”
3 of 5 stars Reviewed September 22, 2012

And I wasn't the first in this hotel, check the negative reviews.
The room was closed, nothing forced, everything in the same place, just missing everything valuable: iphone, ipad, dsrl camera, watch, and even my perfum!
After talking with the cops and the hotel staff this is something normal around the island, and it's handled like that: The cops only came to check the room the day after, other guests were not warned, hotel staff wasn't checked neither other rooms in the same floor (you can easily move between rooms from the balcony).
By "something normal" I mean, nothing is being made to change this situation.

If that doesn't bother you, don't forget to use the safe!

Apart from that, the hotel is not bad.
90% of the people staying there are over 60 years old and the animation is made to them.
The food is pretty good and varies enough (at least for one week) and the restaurant staff is the best.
The rooms are a bit noisy and old but very well clean.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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696 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
Wrexham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 20, 2012

Just got back from a week's holiday here and have had a very good time. Of course, not evreything was perfect but where is it perfect for this standard. Very clean hotel, friendly and cooperative staff, good food. Entertainment was ok for what you pay, if you want Las Vegas standard then got to Las Vegas. Everyone seemed to enjoy themselves. However, I would not recommend it for anyone under 45 as most of the clientele were aged about 50 upwards. Would go back.

Room Tip: Choose sea view.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gateshead
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 18, 2012

Just had a 2 week stay here once again, had a fab time hotel great, food was 1 st class again staff were great just a fab time all in all the staff were very helpful never had 2 wait for a drink. Palma nova itself is brilliant had some good nights out . People are very friendly loved it xx

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiHotels, Holiday Concierge at Hi! Palmanova Palace Hotel, responded to this review, September 22, 2012
Dear guest,

We would like to thank you for the recent visit to Palmanova Palace Hotel.

We are very happy that you had a great time and you enjoy your holiday with us.

Holidays are special and do our best to make them completely enjoyable for all our gusts.

Looking forward to see you soon.

Kind Regards,

H.C
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
80 reviews 80 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed September 18, 2012

Hotel was very clean as were rooms.The quality of the furnishings, bedding, beds and linen definitely not 4 star, hard small towels and drab bed cover thats seen better days. Very old tv without remote control, limited electrical sockets just one easy to use others behind furniture. Room walls very thin can hear everything in corridors and adjacent rooms. Staff were though very pleasant and helpful. Taxis cheap and location good , short walk to beach. Pool is shaded mostly all of the day and open only from ten till six with a regimented unlocking and locking up of beds and chairs and no pool towels provided and prohibited to use room ones. Breakfast when the queue is short enough for you to actually get in there before it finishes, is also just ok plenty of choice but of very average quality. Cheap meats and jams mostly tinned fruit rather than the plentiful fresh that you would expect. It was an ok experience but wouldnt choose to return ok if you are looking for cheap and cheerful but by no means the luxury of star rating given. Plus's air con in room, nice staff ,clean and good location down side food ,furnishings, very very 1970's hotel with the furnishings and dreary entertainment to match and probably not changed since then!

Room Tip: There are other better star rated hotels friends stayed at hotel son calou and said was good
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiHotels, Holiday Concierge at Hi! Palmanova Palace Hotel, responded to this review, September 21, 2012
Dear guest,


Thank you very much for your recent visit to Palmanova Palace Hotel.

We highly appreciate that you took the time to let us know about your impression of your stay.

Please accept our sincere apologies for all the trouble you had. Our aim is to provide an excellent service and a high quality product.

We would like to thank you for constructive criticism and we will be pleased if you give further preference to our hotel.

We know that holidays are special and do our best to make them completely enjoyable.

Kind Regards

H.C
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
aberdeen
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 17, 2012

I wrote a review a few years ago about this hotel .Not much changes the staff are very nice and friendly.Very clean hotel the maids do an excellent job.The food in the restuarant was better at the start of the week but seemed to go downhill come the end of week.Although there was a variety of dishes the staff are very friendly and organised.Entertainment could be better in the evenings.Overall it is still a nice childfree hotel I would still go back a fourth time in the future.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 16, 2012

The hotel was spotless. The hotel is a bit dated but it is clean. The food was good dining room a bit small but we always managed to get a table and the staff were very hepful. We stayed 3 nights before going on a cruise and used the hotel quite a lot as it was raining for 3 days. There seemed to be a good crowd that few days. We then went back for 4 days after the cruise. I requested high rooms over a year ago but we got floor 3 and then 2. Quite a depressing outlook as you are looking into a brick wall. I would say this hotel is more suited to the elderly rather than young ones. There were 7 of us in our 50's and we felt like the young ones. The hotel is handy for everything though.

Room Tip: Try and get a high room with a better view.
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiHotels, Holiday Concierge at Hi! Palmanova Palace Hotel, responded to this review, September 19, 2012
Dear guest,

We are grateful that you took the time to write about your holiday.

We are verry happy that you had a great time in Mallorca and in our hotel.

I am sorry that on certain levels your holiday did not live up to your expectations. I do hope I can address all the points that you have raised.

We know that holidays are special and do our best to make them completely enjoyable.

Best Regards,

H.C
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 15, 2012 via mobile

We have had the best time ever! Just arrived back from a week in the hotel and couldnt fault it one bit, so peaceful relaxing and too friendly! We must have been the youngest ones there by around 30 years but we didnt let it put us off as everyone staff and guest were too nice! So friendly! Hotel is lovely and clean food was excellent and an amazing place over all.
Only €4 in a taxi to magaluf strip so for a couple we could take or leave the party night life,
Had one of the best holidays here, my mam and dad return at least once a year think we will be too!
EXCELLENT!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hi! Palmanova Palace Hotel

Address: C/ Miguel de los Santos Oliver 15, 07181 Palmanova, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#12 Luxury Hotel in Palmanova
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hi! Palmanova Palace Hotel 4*
Number of rooms: 185
Official Description (provided by the hotel):
ADULTS ONLY (+18)A place to enjoy yourself with your partner or friends in surroundings with great nearby leisure facilities.Located 250 metres from the beach of Palmanova, a few minutes away from the main water parks, leisure areas and golf courses. 185 magnificent rooms with balcony, air-conditioning (heating/cooling), SAT TV, safe rental, hair dryer, mini fridge, bath, shower, toilet. 1 adults pool, daily and evening entertainment programme with magnificent shows. Conference room (maximum 35 pax). ... more   less 
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Also Known As:
Palmanova Palace Hotel
Palmanova Palace Palma Nova
Hotel Palma Nova Palace
Palma Nova Palace Majorca
Palma Nova Palace Hotel
Hi! Palmanova Palace Hotel Majorca

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