Have just returned on the 24th after two weeks in the Mimosa Park, a bit worried after reading some of the reveiws on here before we went , but am glad i went as me and the wife had a great time.
The hotel reception staff all spoke really good english, very polite and check in was easy and no problem. Only gripe is the security boxes are a bit of a rip off at 25 Euro a week.
The room we were in was on the third floor, 315, clean, bathroom was fine and big enough for the time we spent in it - sleeping only.
The maids clean every day, make the beds and supply fresh towels and would always help.
Only minor gripes are the walls are paper thin so every noise, t.v. programme and conversation can be heard from ajoining rooms and we overlooked a road which is very noisy in a morning.
The lifts worked perfectly well for our stay, a little tip to save waiting, walk up to the ground floor and get the one to the side which did not go to the dining area.
The food was excellent the first week, including a couple of carveries, but became a bit repetitive although plentiful and the trays were refilled all the time. Breakfast, an excellent choice of everything you could want, cereals, full english cooked, fresh bread, continental or toast and jam/marmalade, cold cuts and fruit.
Lunch and dinner were also excellent, some spanish dishes and fish, a meat course with various potatoe dishes daily. Chips with every meal for those who like that sought of fast food choice.
The restaurant was very clean and well organised and despite the hotel being full the restaurant staff were polite, efficient and constantly clearing tables and replacing with clean table cloths ready for the next diner, minor gripe - can only get coffee with your breakfast meal, had to go outside onto the terrace. Suppose this keeps the diners from staying.
The pool, reasonable size, kept clean and tidy. Could always find a sunbed but the more comfortable adjustable ones went first. As said before, the only issue for me was the sun bed hoggers!!..out early every morning to put their towels on a sunbed then would not se them till mid afternoon some hours later and flop onto their sunbed.
We went for a day on the beach the third day there, boy were we glad, a lovely clean beach, plenty of room and a crystal clear sea - and warmer than the pool!!!!, swam in the clean blue sea with loads of fishes..heaven. Rest of the holiday spent there, far better than the pool.
Palma nova is a really nice place and only a five minute walk from the hotel and you are there, in the town centre. If you fancy a nice quite bar for a nightime drink, try the first one on your left as you walk down towards the town and banana joe's/castaway or marias kitchen. Raphael the owner is a scream. Nutty as a fruit cake and brilliant company.
Walked to Magaluf for an evening, the place is a lunatic assylum, an eye opener!The Thomas Cooke holiday rep was very helpful. and was there regularly to help day and evening.
The entertainment, Rusty is a legend and the rest of the team were great, all worked really hard to please all ages.
Would i go back, yes, no worries and would have no issues going back to the same hotel.
Stay on the lower floors.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.