I stayed here on 31st of July-7th August. It was me my my partner out 1yr old girl our 5yr old boy and his 11yr old son! When we arrived there was a mishap will out room involving drainage in the bathroom and we were quickly moved to another room! Don't let that put you off! It went ever so smoothly from then on! The staff were great and friendly, especially the entertainment crew! This daily activity a for kids and adults and a evening show every night on the outdoor stage! I loved every minute of it and so did my family! The hotel is immaculate, bright and modern! Can't wait to go again plus palma nova is beautiful!