Stayed at Sol Tordos for 6 nights all inclusive. Two adults and an eight year old. Booked direct with hotel. Chose hotel as a last minute getaway to escape the constant Irish rain....and also because of kids club.
Read all previous reviews of this property and chose based on those reviews. They were all spot on -so I don't need to go back over too much here!
Stay at the Mirlos when booking, as it is has a more modern feel to it. It is also quiet ,as all the guests spend most of their time at the Tordos. Upgrade to all inclusive from Mirlos if you want after arrival.
We asked when booking for a lower floor room as we read about the tiny ,slow lifts. On arrival they gave us top floor! we asked if any chance of lower and were moved to a room on second floor the next day at 9am...overlooking the stage/outdoor bar and roof terrace.
The room was tiny could hardly move in it,but we didn't spend much time there.
Yes, as said before the pools are too small for amount of guests.
Most families headed out the side gate across the park to the fantastic beach with their lilo's and inflatable boats!!
Some all inclusive guests would stay at the beach and walk over to hotel for drinks and snacks!!! you need to use your room card to get back in the gate,for security reasons, a bit messy.
As our room overlooked the pool at Tordos and Mirlos we would see the same guests from 6 am putting towels on loungers by pools.
We did this on occasion ourselves ( hated doing it!) in order to ensure a lounger for the day as our son was constantly in the pool - we chose the Mirlos pool as it is nicer and the bar staff more efficent!
The roof terrace is a total suntrap and it is much quieter than the poolside locations. People were also placing towels on beds from 8am( gates open to terrace around 7.45am) to be honest you would get a lounger no matter what time you went up throughtout the day, just not in a prime spot!
You can rent many items from reception, including an iron for 10 euro deposit and a few euro per day, and ceramic hair straighteners! I only noticed this information on checkout!
Laundry room open 24 hrs a day and get washing tablet for 3.50 euro from reception.
As covered before in previous reviews the food was plentiful, well presented, good variety, and suiting to all tastes.
Flinstones dining area is on the small side and a bit of a rush to grab a table.
Lunch was by far the best meal of the day in my opinion. I got used to the Amstel beer after awhile!...the white wine was ok too.
Dinner begins at 6 and ends a 9.15( although it says 8 pm on the hotel leaflet) Go at 8.30 as all the guests are leaving to watch the kiddies show out in the bar area and it is so much quieter then.
The reception staff ran hot and cold with regard to customer service, depended on who you got. They were efficent but not overly pleasant. The dining staff are hard working ,as is the animation team.
My son (8) lasted one day in kids club, he preferred messing around in the pool. The kids club is fine for up to 6 year olds maybe.
The bar in the Tordos is very ,very , slow and you can only order drniks for amount of guests on all inclusive cards. If there are three of you and you order three cokes and a water they will only give you three items!!!! Bar staff are cranky too!!
The stupid all inclusive cards are a joke, and so many people lost them or got them wet in pools , you need to show them for everything.
Why they can't used arm bands is beyond me, it's so messy. You only get one card so if there are a few of you- you have to pass the card around or go everywhere together!!!
We flew Ryanair and needed our boarding passes printed out for return journey , this was dismissed at Tordos reception and they were uninterested and unhelpful about it.
We had a code number and it would only have taken one minute to print out,we offered to pay but were told there was no printer.
We went into Mirlos reception, so nice and following morning printed off the passes no problem.
There were a lot of British guests at both hotels travelling with holiday companies from the U.K and all the entertainment is geared towards them. We noticed a few Spanish ,Irish and Italian guests but only a few!!
The outside bar area had tables 'reserved' in a similar manner to the sunbeds.
I observed the same groups who reserved loungers at 6 am would park themselves in prime spots from 6.30 pm onwards at front of stage or next to bar and stayed there until midnight.
As we ate dinner late, there was nowhere for us to sit to watch the shows ( we managed to catch the end of a few from our balcony the odd night-room number 210 on second floor)so we went out walking around the beach area most nights.
The area around the hotel is lovely, laid back and ideal for families, felt totally safe wandering around after midnight.
Rent a tricycle for your child for 6 euro an hour( 10 euro deposit) great fun for kids and can use it all along the promenade and small park until 11.30pm!!!
Palma Nova is really nice...beaches are gorgeous...and never overly packed...
Buses to Aqualand/Marineland/Western Park are every half hour from outside hotel. They are very hot and full of locals . Make sure to have small change for cranky drivers!
Palma city is lovely. went in one evening by bus...wouldn't recommend with small kids...tooo hot and had to stand the whole way. Shops all closed in city but Catherdral was all lit up...gorgeous.
Got a taxi home to hotel 18 euro , not bad.
Taxi from airport to hotel is 36 to 38 euro and are at an offical rank at airport.
You can ask to keep your room until 4pm on day of checkout if you have a late flight. Sadly It wasn't available for us so we left luggage in luggage room. We were given a courtesy room ( up to us what time we used it) to shower and change for flights( fresh towels given to us too!)
Also please note you can avail of ALL your all inclusive benefits right up until you actually leave the hotel. We had lunch and stayed at the pool bar availing of snacks until our taxi arrived at 4pm!!!
I can see how this hotel is so popular..it appears to be a second home to many guests who return year after year.
The Tordos Hotel needs a make over and the lifts are a complete joke...will only fit two people.
Mallorca is a lovely island I would love to return someday to explore it further.
I would recommend the Sol Mirlos/Tordos to families for its food and proximity to the beach/shopping/bus stops-particularly if it is your first holiday abroad with either young kids or teenagers..it would be a nice introduction to Mallorca and perhaps you could move on to discover other parts of the island in future visits.
Try book direct with hotel as they have very good offers.
Don't go purely on the basis that it has a Flinstone theme, the characters are thin on the ground and it is 10 euro for a pic with them. The tiny shop is a little on the pricey side and the tables in the restaurant are quite squashed together.
All in all the hotel does the job for a week in the sun if you want to fly and flop and eat and drink!!! They are relaxed with kids and everyone seemed to be enjoying themselves when I was there.
Just get rid of those stupid all inclusive paper cards aaaarrrrrggghh!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.