First impressions were that we were not going to like it! It was immediately evident that there was lots of kids. To be fair we knew there would be children at this Hotel but because we have been using Adults only Hotels lately, it was a bit of a shock to the system! (Forgot how noisy and busy the Hotel can get with wee ones running around). We did accept this and quickly put it out of our minds.
We were initially given rooms with no view but the lovely receptionist changed our rooms to pool view ones without a problem. We were situated in the Tordos building (Hotel has 2 parts, Mirlos and Tordos) and we had rooms with a pool view and looking onto the main outdoor stage, so got to watch the shows from our balconies. Rooms are basic but ample. TV with BBC, STV if you want to keep up with the soaps. Very clean. Only things missing which would have been good would be a fridge and hair dryer. People say the Mirlos building is a bit more modern with bigger rooms but I enjoyed staying where we were as we got the sun on our balcony and also got a view of the entertainment.
Food was nice. There was a chicken option every night which suited me, but there was good choices too - steak, curry, pasta etc. The bread/baguettes are baked fresh at the hotel and we had lovely soft bread with each meal.
Location is good. Not too far from Airport (approx 20 mins in taxi (37 euros)). Very close to beach front (2 min walk at most).
Very friendly staff (reception ladies were lovely and very helpful).
Drinks not so good. Really could not drink the wine so switched to Vodka and orange which was drinkable but not great. You could pay an extra 9.50 euros per day each to upgrade to branded drinks but don't really see why you should have to. We already paid over the odds for our weeks stay. Also, you can only get a wine glass in the restaurant. Other than that you are expected to drink your wine from a plastic tumbler (even inside the bar area). We ended up buying branded drinks from supermarket which added to the cost of our holiday. One plus point was that you get unlimited bottles of cold water to take up to the room.
Bit of a shortage of sun loungers. We got beds on the terrace each day (away from the pool, so not many kids up there). We didn't have a problem getting beds as we are early risers but I can see why others complain because all beds are taken by 9am.
Entertainment starts too late - main show doesn't start until after 10pm. I will say though that some of the shows were really good. What a hard working team they have!
All in all, we did enjoy our stay. It wouldn't be my first choice of hotel but I have recommended it to family members who have small children as it is ideal for them.
I would rate this Hotel a bit better than a 3 star but not quite a 4 star (only because of no fridge/hair dryer and not so good drinks).
Ask for pool view room in Tordos building. You get the sun at that side.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 30, 2013
Dear nickymunro. We would like to thank you for your review regarding you recent stay in our Hotel. We are pleased that you found the Hotel a good 3 star and that you have recommended to your family. We would like to remind you that if you like to be in a Hotel only adults in Palmanova we have the Sol Cala Blanca. Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.