We stayed 17th -24th July 2013, Went to check in at Mirlos building and had to wait 5 mins then told we were in Tordos building. Took about 15 mins to check in. Was unhappy at being on 7th floor to be told the hotel was full but to go to reception at 8am the following day and we would be moved. Had a rude female receptionist that morning but the lovely guy who checked us in sorted me out and we moved to 3rd floor. Didn't have a problem with queues max wait about 5 mins. The down sides of this hotel are the lifts, 2 6 person lifts for over 300 rooms. The food was OK but nothing to shout home about (just like all all-inclusive hotels). For a sunbed around the kids pool I went and placed 3 chairs with my towels on at 6.45am and put a parasol around them (that was only to reserve the place that we liked) then went back at 7,50 and waited for the beds to be unchained. It was all very civilised and other people actually helped me lift my beds from the pile. I have got to say if you waited until after 8am you would not get a sunbed near the kids pool.
The location is great with the rear gate leading onto a play park and on an evening a large bouncy castle and only a few minutes walk to the beach and shops. Free entry passes given for Katmandu at check in were a bonus and make sure to keep them after your visit and use them for Fantasia crazy golf as you get 9 holes free.
The evening entertainment starts a little late (8,30) as our 4 year old was getting tired at that time after playing in the pool and due to the heat. I would have thought they would have started at 7.30. We watched the evening entertainment from our balcony as we could never get a seat but that worked for us as there are no problems in getting half a dozen drinks from the bar and taking them to your room. The rooms are a little basic but are cleaned daily but that is what should be expected for a 3 star. I also read on this site that the walls between rooms are paper thin. We had no problems with hearing our neighbours, the only little bit of noise was from the corridors which you get in all hotels anyway.
All in all this was a great holiday and we had tears from our 4 year old on leaving.
I am glad I didn't take too much notice of the bad comments on this site and read between the lines.
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- Also Known As:
- Sol Mirlos Tordos Hotel Palma Nova
- Sol Tordos Majorca
- Sol Mirlos Tordos Palma Nova
- Sol Melia Palma Nova
- Sol Palmanova Mirlos Tordos Majorca