This was our rather typical all inclusive summer holiday and this hotel certainly fits the bill. Its in a nice location at the heart of Palma Nova, 2 minutes walk from the beach and surrounded by shops, bars & restaurants.
Its a fairly busy hotel, we were surprised at just how busy for the first week of July however we did not find that fact too much of a burden. This is advertised as a family hotel however the clientele were a varied mix, mostly families with children of all ages then there were also a large number of groups of twenty something's and couples.
I'll cover a few key areas giving both pro's & con's.
Reception- Sloooow, checking in took a good while however the staff were courteous & helpful.
Accommodation, we had a family room and looking at the floor plan it was the largest they do. It was spacious with two separate sleeping areas but an extremely small balcony with barely enough room for two to sit out. The room was immaculately clean and the maid visited daily. Slight negatives were the lack of a do not disturb sign which meant the maid came regardless of need. Those days were you just fancy 'slumming it' would be disturbed by the maid who would enter without knocking. Also the brown bed covers were like sand paper, you simply couldn't sleep either on or below them. People have commented about thin walls however the only place I noticed this was in the bathroom, I could hear every word the neighbours said, in the sleeping area though it was nice & quiet. The general quality of the rooms was better than average for the class of hotel.
Lifts, slightly slow but certainly nowhere near the 20 minute wait that was mentioned in another review. Five minutes at the absolute maximum but 90% of the time they were quite reasonable.
Dining, The food was good, extremely well cooked but also extremely repetitive. I certainly couldn't of stood a fortnight of it. The quality could not be faulted for a three start all inclusive hotel and there was a reasonable variety but it did seem a bit 'chips with everything'. The dining rooms were quite busy at peak times but only once did we wait for a table. The paella was very good, one of the best I've had. I also liked the fact that there was a selection of fresh bread, baguettes & ciabatta's at every meal, these were often still warm & made lovely lunch time sandwiches. That said there seemed to be very little change from one day to the next (or from lunch to dinner for that matter) and a poor selection of kids meals.
Pools, there were three, possibly four if you count the kiddies area as two pools. The 'adult' pool was quite shallow for adults and quite small. The 'family' pool was busy, too shallow, 1.4m at the deepest although quite large. We didn't visit the kiddies area but it did seem to be a nice area for toddlers.
Sunbeds. The sign says no towels out before 8am. Ignore them if you want a decent bed. It seems all the sunny areas are gone by 7.30 with many seemingly putting towels out before daybreak. Many of the poolside areas, especially beside the family pool are in the shade at various parts of the day.
Bars, plentiful with a decent quality & selection of drinks. The drinks are served in a variety of acrylic tankards & tumblers, none of those horrible disposable cups so top marks there. The bars staff were friendly and the queues never long. It may be worth paying for the 'Gold' all inclusive upgrade which allows access to named brands of alcohol & better ice creams/lollies etc. This is quite expensive though as you must purchase the upgrade for everyone in your room and for every night of the stay which was around €9 per adult per night and half that for the kids.
Entertainment, the staff seemed extremely active and entertained people throughout the day, the evening shows seemed very popular however we went out most evenings so didn't watch any of them.
Other facilities, there's a laundry, a lot of PC's for those who can't go a day without facebook ;) Several pool tables and arcade games for the kids. TV's in the public areas showing live sport.
Kids clubs, they were two through the day for younger & older kids plus additional activity evenings for both groups. My two enjoyed the sleepover evening (which isn't actually a sleep over), T shirt painting & the outdoor evening with rock climbing & trampolining. A word of warning though, these cost €10.50 per child per activity with the promise of a gift for any child that collects three stamps in a 'passport' from three separate events. The gift is a dozen stickers in a small sticker, in a pamphlet, certainly not something worth going to an additional activity for.
Staff, all of them seemed exceptionally friendly & helpful, again full marks.
Summary? This is a nice hotel, it does everything you would expect of an all inclusive hotel to a good standard without excelling at anything inparticular. The cleanliness could not be faulted. Would I go again? Probably not however that isn't because there is anything wrong with it, simply that there are many more hotels out there offering similar if not better experiences.
I gave the hotel 4/5 as 3/5 seems a little unjust. 3.5/5 would be nearer the mark.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Melia, Priceline, Hotels.com, Tingo, Expedia, Agoda, BookingOdigeoWL and Venere so you can book your Sol Mirlos Tordos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sol Mirlos Tordos Hotel Palma Nova
- Sol Tordos Majorca
- Sol Mirlos Tordos Palma Nova
- Sol Melia Palma Nova
- Sol Mirlos Tordos Palmanova, Majorca