free sauna (for 4 people, ask for the key any time at reception); modern rooms; free gym; 2 swimming pools (1 for children) and heated indoor sauna pool. They offer a great sport program the whole day long, every 30 min something starts near the main pool: aqua-aerobics, aqua-gym, zumba, step aerobics, stretching etc.
The entertainment-sport team of the hotel was working really hard and made some good shows (! unfortunately entertainment/sport team speaks mostly French translating into English only some words/phrases therefore it was not easy to follow). There was mini-disco at least twice during the week. Everyday evening entertainment (in French).
On the website they say there is kids club. We did not notice much activities near the kids club, don't know if there were some... the playing room was always closed when we checked, the access to the small playing yard outside was free. Our child is younger than 3 therefore we did not specially ask about the club.
Poll bar is self-service (except some alcohol drinks), there were no waiting lines, the variety of soft drinks was Ok.
The room was modern, recently renovated. It was cleaned every day, the beds were made. The towels are changed whenever you put them on the floor.
Modern decorated restaurant with air conditioning. It was overall clean and accurate near the pools as well.
the staff was friendly and helpful.
is about 10 min walking from the hotel through the city. there was no shuttle to the beach, which for us was not a big problem. The beach and sea were clean.
The whole entertainment was in French. They give red bracelets to French guests and green to all the others. During the day entertainment team seems to be interested in French guests only; the same for kids club and evening entertainment. They speak English at the reception, of course, and did some efforts translating some phrases into English such as 'we now invite you to enjoy the show'. the rest however was all in French. there were some daily activities and evening parties which we could not enjoy due to language barrier (we speak 5 languages incl. Spanish but NO word of French).
We did not suffer too much from the lack of day /english/ entertainment because we spent most of our day time outside the hotel or near the kids pool (quite area behind the buildings). In the evenings however we could not always fully enjoy the shows. There were some dancing performances during the week but there were also some singing humor performances completely in French. there were welcome cocktails for French guests and other activities when 'the rest' felt abandoned...
Food was not of great quality. We are not especially picky with food but all of us had stomach problems 3 times during 1 week holidays which is no good. the 1st time we had any problems with food on Mallorca... (it was not even hot weather when we stayed there, about 23C). we booked all inclusive and did not eat/drink anything except in the hotel.
there was sufficient variety of food offered, meat was cooked with show cooking and was good. Fresh fruits however were often rotten, paella was either undercooked or overcooked and not the best (mostly with vegetables only), salads did not seem to be freshly prepared and after several days of stomach troubles we tried to avoid them. one day all eggs were undercooked (all liquid, incl. fried eggs).
We expected more from a 4star hotel and had better food in 3star on Mallorca before.
'Drinking' water serviced in the bar was highly chlorinated and tasted not good, -tape water.
It is always noisy if your balcony is overlooking the pool: there is day and night entertainment. our room was right near the scene and overlooking the kitchen. - not very relaxing especially with a small child.
Overall, the holidays were satisfying.
The hotel can be recommended to French guests but don't expect real 4star service, great food etc. 3 stars or so... We would not recommend it to families with children who expect some non-French entertainment. for staying overnight, short stay and beach-only holidays the hotel is ok.
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- Also Known As:
- Ibersol Son Caliu Mar & Beach Club Palmanova, Majorca