The rooms ae lovely, the pool area is smashing, the gym is very good. OK now for the very very bad bits. The food is often abysmal, occassionaly average and just to show you that the place has potential, one day it was actually quite nice. The worst aspect is that the management of the hotel, despite vociferous protests from very many guests were either oblivious to how bad things were, or even worse, just didn't care. Its a shame because the hotel could be very good, its so annoying because you can see the potential.
The bar by the pool is adequate. The bar indoors is too small, understaffed, poorly stocked (twice ran out of beer for example) and the furnishing and fittings are on a par with one of those road-side cafes that are made from an old bus. The promised entertaiment didn't exist, nor did the kids club. The facilities existed but were not staffed, the rooms remained closed throughout our stay ~(October 12). If they can get a manager in with reasonable eye-sight who can secure a bit more investment for areas crying out to be brought upto standard, I'd go back to this hotel but boy does it need a kick in the pants.
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- Also Known As:
- Ibersol Son Caliu Mar & Beach Club Palmanova, Majorca