We stayed at the hotel at the end of October til nov 1st arrived back today. Well what can I say, good hotel, excellent staff, we took my dad and when we arrived they placed him in another part of the hotel, we went back to reception and asked for him to be moved, no hassles moved him right next door to us beside the pool... Our daughter who is 4 used the kids club everyday which was run by two great women Olivia and veroniwka... Done great job keeping the kids entertained everyday and worked very hard, give them girls a pay rise!! There worth there weight in gold. Now the one small niggle... Food was excellent plenty of choice and well prepared only problem was at evening meal it got very busy, now we went in October so the evenings were a bit chilly so people moved inside earlier so it got really busy and people were queuing out the door. When you have children this starts to get stressful for everyone... Suggestions would be for the first hour let families with young children eat first.
The pool was cold but it was October so no complaint there really. All in all it's a good hotel, room good, food was good and staff excellent, no major complaints, well worth the money ,would recommend this hotel to my friends but would warn them ' be prepared to eat out in the evening'!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you very much for your kind comments about the hotel and our staff. We are pleased to read that you have enjoyed a nice days in our Son Caliu Hotel Spa Oasis. We hope to see you soon again in our hotel.
Please do not hesitate to contact with us directly, will be a pleasure for us to offer you a competitive rate for your next visit.
Andreea Filote, E-commerce Son Caliu Spa Oasis
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.