We stayed here for four nights half board. The hotel is currently undergoing a refurbishment and we had one of the updated rooms. This is the second hotel we have stayed in recently which has undergone a 'boutique style' updating. The room certainly looks impressive, but suffered with a centrally located shower cubicle which leaked all over the floor because the door didn't fit properly, and a small, impractical washbasin. The bidet has been sacrificed for a separate WC with a glass door. Not everyone wishes to have so little privacy and I would personally prefer the traditional separate bathroom. However, the beds were very comfortable and the room was spotlessly clean.
The dining experience was rather strange. There was a good buffet selection, offering the usual salads, but also a selection of meat and fish dishes and vegetables. There was then a waiter service for a 'main course' with a fish, meat or vegetarian option. This seemed rather pointless as it partially duplicated the buffet. The course when it arrived was small and my partner had to get extra vegetables from the buffet. I feel that a full buffet would be better. The service was also slow at times. We were there for the weekly Gala Dinner, which again looked impressive on the menu but was disappointing. We waited 25 minutes for the first starter and I noticed that several diners gave up waiting either before or during the meal.
The hotel is in an excellent location and I am sure we will return, but there is some room for improvement.
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- Also Known As:
- Son Caliu Hotel Oasis
- Son Caliu Palma Nova
- Son Caliu Hotel Spa Oasis Palmanova, Majorca