We stayed here last October and had a great time.
Prior to booking this hotel I read reviews about dated rooms and unfriendly staff. I always believe that you should treat staff the way you would like to be treated and you will be looked after.
On arrival we were greeted by the very friendly and professional Receptionist Babbacar. He gave us all the info we needed and headed off to our room. The room was on second floor overlooking reception. The room was dated and tired, so headed back to reception and asked if they could change the room to a newer room. No problem at all, new room was granted.
I really enjoyed this hotel, and defo the spa.
It's slightly tucked away from all the noise of nightlife of Magaluf, but only a 5 minute stroll to Palma Nova.
Hotel is very close to bus stop and Mercado where you can get all your bottles of water.
I also found a pizzeria just down the road (turn left out of reception) and the pizza was really good, great if you need a snack before drinking at night.
The breakfast was good with lots of choice from full English to healthier options fresh fruit and yoghurt. I loved Dining outside overlooking the beautiful terrace and sea in the background was a lovely way to start the day.
Spa was fab and really enjoyed the relaxing gardens too.
I wouldn't rate this hotel as 5 star, but if you are looking for somewhere in a good location, comfortable, safe and relaxing with good spa and breakfast this is the hotel for you. I would stay here again. Happy holidays!!