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“Son Caliu” 4 of 5 stars
Review of Son Caliu Hotel Spa Oasis

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Son Caliu Hotel Spa Oasis
4.0 of 5 Hotel   |   Avenida Son Caliu 8 | Son Caliu, 07181 Palmanova, Calvia, Majorca, Spain   |  
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Complimentary bottle of wine
Ranked #7 of 39 Hotels in Palmanova
Guernsey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Son Caliu”
4 of 5 stars Reviewed September 27, 2012

Lovely hotel, nice spa and pool.Food at breakfast was good lots of choice.We had a good time here as we were a party of 20 and the bar staff were very freindly.It was nice having our own beach. Provision of beach towels was good just a shame we didn't know beforehand as we wasted suitcase space with them!A popular golfing hotel. I would recommend this hotel to anyone travelling with youngsters as it is walking distance to the nihgtlife in Magaluf.

Room Tip: We were at the back of the hotel facing the hills which meant we had the sun all afternoon. Our frei...
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  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Son Caliu Hotel Spa Oasis, responded to this review, October 1, 2012
Dear Guest,

Thank you very much for taking time to write your opinion about our Son Caliu Hotel Spa Oasis.
It is a real pleasure to hear that you appreciate our hotel and our staff. We would be delighted to welcome you again in our hotel.
Please do not hesitate to contact with us for your next visit, we will do our best to offer you a competitive rate.

Kind regards,
Son Caliu Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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472 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed September 23, 2012 via mobile

The room we stayed in was very shabby the shower did not know wether it was scalding hot or cold the fridge didn't work continuously and had to be reported three times the food was just ok not exactly four star quality finally there was no interaction with the restaurant staff at best they were arrogant and not friendly at all

  • Stayed September 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Son Caliu Hotel Spa Oasis, responded to this review, September 25, 2012
Dear Guest,

Thank you for taking time to give us your opinion. We are very sorry to hear that you had some problems with shower and with the fridge. I would like to tell you we have taken good note of your opinion and we hope to be able to improve in the future.

Best regards,
Son Caliu Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 23, 2012

I stayed at the Son Caliu with a friend for 3 nights, with the intention of getting very drunk on a night and relaxing in a nice hotel during the day. So we thought we'd be as well paying a bit more for a nice hotel that was away from all the noise of Palma Nova and Magaluf. All good in this respect. We had a great time in the bars and clubs of Magaluf on a night after a 20-30 min walk there (taxi back though!) and could relax around a lovely pool during the day.

Plus points:
Great pool area
Quiet location (no bars pumping music out, so you could sleep)
Really close to Palma airport
Very relaxed atmosphere
Great outside dining area/pool bar

Negatives/things that could be improved:
Check in; Not told when or where breakfast was served. Not told about safe in room etc etc, just given key and pointed to the lifts

Breakfast: It took us 10 mins to figure out how to use the stupid coffee machines in the restaurant. Cheap frozen sausages, horrible 'bacon'

Rooms: Our room was very dated and in need of refurbishment ASAP. There is no way that it could be classed as a 4* with the quality of the rooms (thankfully the pool area is worthy of the 4* rating, so you quickly forget how tired the rooms are)

Attitude of some staff: You always get good and bad staff in hotels. In this hotel I seemed to only deal with the staff who didn't know how to smile and had never heard of customer service. For example I ordered a club sandwich at the outside bar, after 20 mins the club sandwich arrived and it looked great.... apart from the long hair hanging out. I alerted a member of staff who just looked at me blank. 2 mins later the same sandwich minus the hair came back to me, so I explained I wanted to change my order and just go for the salad buffet. The guy never actually said a word to me in the whole process, just walked off with the sandwich. A better member of staff came over with a plate for the salad bar and was much friendlier, but I've still not had an apology and had a bill for around 16 euros for 2 cokes and a salad. The good news is that the salad was fantastic

The hotel generally attracts middle aged German couples and the entertainment is very much geared to that age range. I wouldn't suggest this hotel is suitable for young couples or families.

In terms of value for money I do not think the hotel offers value for money, for the price we paid and the star rating I would have expected much more for my money. I

  • Stayed September 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Son Caliu Hotel Spa Oasis, responded to this review, September 25, 2012
Dear Guest,

Many thanks for taking time to share your opinion about our Son Caliu Hotel Spa Oasis. We are very sorry to hear that you did not find our hotel up to standards in a few aspects, we will let it know to the management. We are delighted to read that you enjoyed pool and our location.
Please do not hesitate to contact with us directly, we would be very glad if you give us another chance.

Best regards,
Son Caliu Team
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nottingham
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 21, 2012

we stayed in this hotel 10th to 17th september,and wanted it to be a relaxing break,it is a lovely hotel with great spa facilities,a pivate garden at the back and pool area and lawns with plenty of loungers at the side of the hotel,also a small beach if you didnt want to be round the pool.The food was good quality and plenty of choice,the Gala dinner was lovely with cocktails before.Champagne at breakfast was a great touch too,nothing was too much trouble for staff,they were friendly,courtious and very helpful with any information you needed to know.The short walk through the private gate at the back of the hotel took you straight into Palmanova and Magaluff,which was great at night as you could have all the excitment you needed and then went back to a very quiet hotel(bliss).Not long after we had arrivd a man came to put the bathplug back on the chain(we hadn't even noticed it) and to put new batteries in the remote but had to get us a new one anyway(which we hadn't noticed that either,but then we never had the tv on while we were there)couldn't fault this hotel or staff at all,we had a great time.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Son Caliu Hotel Spa Oasis, responded to this review, September 25, 2012
Dear Guest,

Many thanks for your lovely comments about the hotel and our staff. We are pleased to hear that you had a nice stay in our Son Caliu Hotel Spa Oasis. We would be very glad to see you again, do not hesitate to contact directly with us for your next visit to the island.

Best regards,
Son Caliu Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rainham, United Kingdom
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 20, 2012 via mobile

I previously had stayed here in June 2011 and wanted to return. I hoped for the same excellent ambience and I wasn't disappointed. A 3 night break during mid September 2012. Again the hotel reception area is the first thing that greets you with it's mocha marble floors and walls. Light and open it gave an impression of quality. The reception staff were very friendly and helpful on arrival. Last time I stayed I had a room however due to availability I chose an apartment on this trip.

The apartment was a good family size one bed apt with kitchette dining/living area. Situated a short distance for the reception area and easily accessible to the pool area (also close to the small private beach but is small so a crowded pool area of loungers are offered.)
The location of this hotel was far enough away from main Palma nova but close enough to walk. A nice 10 minute stroll and you're there.

Now this visit I also discovered and used extensively the amazing spa facilities. This was excellent and all included in the price. Salt steam room, a herbal steam room, a good size sauna and tropical showers. Then the main relaxing indoor pool with wooden loungers. All provided with towels and towelling dressing gowns. I am a regular back home but this was far impressive. Totally relaxing atmosphere and down time after a busy sandy experience at the main beach. Recommended.

All in all good professional hotel with an international clientele . Recommended for a short stay for definate. A++++. I'll be back for a 3rd visit for sure. Family friendly too. Enjoy .... Go for it the extra cost was definately worth it.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Son Caliu Hotel Spa Oasis, responded to this review, September 21, 2012
Dear Guest,

Thank you very much for your kind comments about the hotel and our staff. We are pleased to read that you have enjoyed a nice days in our Son Caliu Hotel Spa Oasis. We hope to see you soon again in our hotel.
Please do not hesitate to contact with us directly, will be a pleasure for us to offer you a competitive rate for your next visit.

Best regards,
Son Caliu Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 18, 2012

Stayed here in Sep 2012 - the hotel is located at the opposite end of Palma Nova bay from Magaluf. The area around the hotel is quiet but very close to a large Mercadona (supermarket)which is excellent for cheap drink and food etc. You can walk to the main part of Palma Nova bay within 10mins, there is a back access set of stairs which you can use and the main beach is within 5-10mins. Magaluf can be walked to in 35mins. The hotel has a lovely swimming pool and access onto a beach which is open to the public as well but not very busy. The sea here is nice and calm as its in a bay and there is a small pier that you can swim off of - well recommended. Unlike other hotels in Palma Nova bay there are plenty of sun beds and you dont have to get up at 06:00 to reserve one. The is also a large enough grass area around the pool so plenty of space. The hotel has a spa which is good, indoor pool, gym and treatment rooms plus another large garden to relax in. The hotel reception is good and there is loads of space to chill out in and it has free internet access. The staff are excellent and helped us with every query we had, we went with a large party and in one of the rooms the chain on the toilet didnt work. This was fixed within 30mins of check in and as an apology a bottle of champagne and fruit platter was delivered to the room with the problem and also the room of the main booker. The rooms are of a medium size and as you'd expect of a 4* hotel room in Spain. They were very clean and the mini bar was priced OK. The breakfast was excellent it had everything you could want and the quality was good. I would recommed this hotel for people looking for a quiet hotel within walking distance of Palma Nova main town and beach with slightly older guests. There were no 18-30's causing noise at 04:00 due to the distance from Magaluf but it is within easy reach if you fancy a night out. The cost of a taxi from the airport is 35euros and 20euros into Palma.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Son Caliu Hotel Spa Oasis, responded to this review, September 19, 2012
Dear Guest,

Many thanks for your kind comments. We are pleased to know you have enjoyed your stay at our Son Caliu Hotel Spa Oasis. Please do not hesitate to contact us directly to get the best available rate for your next visit.

Kind regards,
Son Caliu Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palma nova
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 12, 2012

I booked the son caliu as a treat after visiting Spain. I spent extra to have a great, relaxing trip. The room was outdated. Curtains ripped, leaking ceiling, broken toilet, hot minibar. There is nothing to be desired. The bar also closes whenever they want. Do not plan on being pampered. I would have rather stayed in the more economic places than this dump.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonCaliu, E-commerce at Son Caliu Hotel Spa Oasis, responded to this review, September 14, 2012
Dear guest,

We are sorry to hear that the stay in our hotel has not solved your expectations. We always work really hard to deliver the best service to our guests, and we appreciate of feedback that allows us to become better.

Since your stay, we have looked into fixing this inconvenience and we wolud love the chance to show you our improvements. Please contact us directly, and we´ll do our best to make you enjoy a wonderful holidays.

Best regards,
Son Caliu Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Son Caliu Hotel Spa Oasis

Address: Avenida Son Caliu 8 | Son Caliu, 07181 Palmanova, Calvia, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Palmanova
#6 Romantic Hotel in Palmanova
#6 Luxury Hotel in Palmanova
#6 Family Hotel in Palmanova
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Son Caliu Hotel Spa Oasis 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Son Caliu Hotel Oasis
Son Caliu Palma Nova
Son Caliu Hotel Spa Oasis Palmanova, Majorca

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