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“basic and clean” 5 of 5 stars
Review of Sol y Vera

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Sol y Vera
2.0 of 5 Hotel   |   Av. s'Olivera 5, 07182 Magaluf, Calvia, Majorca, Spain   |  
Hotel amenities
Ranked #10 of 28 Hotels in Magaluf
Wales, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“basic and clean”
5 of 5 stars Reviewed May 15, 2013

basic apartments but clean and friendly. kettle toaster, hobs. right in the centre, 2 streets from the strip. good little bar beneath apartments called suzies bar, great atmosphere to start your night off and good food!

i didnt see any prozzies either

Room Tip: ignore everyone selling 'bar crawl tickets' its a load of crap just to get your money when y...
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis O, Recepcionista at Sol y Vera, responded to this review, May 19, 2013
Hello Vikki,

Thank you for taking the time to leave a review of your stay with us at Sol y Vera. I am really pleased that you had such a fantastic time with us.

We would be absolutely delighted to accommodate you on your next visit to Magaluf.

Best regards,

Luis Oliver
Reception Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
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    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 13, 2013

Great location near to the beach, pubs, shopping, nice pool area... Best thing for me though was the staff really helpful and friendly even the cleaners! Great sea views and good size apartment and terrace.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis O, Recepcionista at Sol y Vera, responded to this review, May 13, 2013
Hello Silvia,

Thank you very much for your positive comments.

We would be absolutely delighted to accommodate you on your next visit to Magaluf. If you want to come back please contact me directly and I will ensure that we get you the best deal available.

Best regards,

Luis Oliver
Reception Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2013

My friends & I travel to Magaluf twice a year and had a very nice stay in this hotel. Rooms were beautiful with a sea view. Staff very helpful and friendly. Nice pool. Very central location within walking distance to all the restaurants and night life.Excellent value for money. Would stay here again. Many thanks to Manager Luis.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis O, Recepcionista at Sol y Vera, responded to this review, May 11, 2013
Hello,

Thank you very much for leaving a review of your stay with us. We are very pleased that you had such a fantastic time at Sol y Vera.

Anyway, I'm not the Manager, I'm one of the Receptionists and all the Staff try to do all their best to give our guests a pleasant stay.

Thanks again for taking the time to leave a review and we hope to see you back at Sol y Vera very soon. If you want to come back please contact me directly and I will ensure that we get you the best deal available.

Best regards,

Luis Oliver
Reception Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 20, 2013

Staff and service especially by manager Luis was excellent during our stay from 11th to 18th April. Would recommend for location and price - apartments clean and tidy. Resort needs no introduction so if you do not like young and lively look elsewhere. Bar downstairs called Susie's served whatever you like and there is a gym below hotel for fitness types.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis O, Recepcionista at Sol y Vera, responded to this review, April 21, 2013
Hello,

Thanks a lot for your positive review about your stay and staff.

We are very glad that our guests spend such a great time with us!

Thank you very much and hopefully see you very soon in Magaluf,

Best regards,

Luis Oliver
Reception Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 8, 2013

Me and my friends, visited magaluf in July, we had a pleasant stay, in this hotel.. we came for a quiet week considering we come from the south we are not use to party hard animals from the north. I could not sleep at night and mainly because of the awful noise coming from other rooms. I eventually resulted to getting my teddy out for a cuddle :(.

In all seriousness the hotel is ok. the night porter is awful, he doesn't speak English and doesn't believe your in the room! also the prositutues outside the hotel are awful all they want is 'sucky sucky' pathetic,

the girls upstairs also endured a good time and definatly came back with the clap.. magaluf is a great holiday for any lads!.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis O, Recepcionista at Sol y Vera, responded to this review, February 8, 2013
Hi,

Firstly thanks for taking the time to leave a review of your stay with us.

I am sorry that the service you recieved from the night porter was not good, we have taken steps to ensure that this does not happen again.

About the prostitution as I said in another review is a problem that most of the touristic places have, and the Police is doing their best to fight against this problem in Magalluf. We have been told by the council and the police that this year they are going to be more strict about this problem.

Thanks again for sharing your experience and we hope to see you again in a future.

Regards,

Luis Oliver
Reception Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 12, 2012

Not a bad hotel at all! Basic but that is all you really need if you are going for a mad holiday. However the service at the hotel was shocking! we arrived at 2pm and we were told to leave the hotel and come back a couple of hours later as there were no rooms available, when we came back and went to ask a question the lady at the front desk shouted at us. The workers speak basic English which isn't helpful in a crisis so don't rely on them for help. The pool area is tiny and somewhat dirty. There is no music so if you want something more upbeat with a party vibe don't stay here. The room was spacious, clean but a little dated. We always ran out of toliet roll as they never replaced it and the cleaners used to barge in whenever they wanted even if you were sleeping in your room. PR people always knocked at your door which got a little annoying after a while. There was a shop just below the hotel which was really handy! Note - make sure you bring/buy plastic cups otherwise you will be drinking out of bowls! Would have liked the hotel to provide a mop/brush because sand just got everywhere and the cleaners never brushed it up. All in all it is a very basic hotel but everyone keeps to themselves and there isn't a party vibe around. Check out Jokers bar next door they do a great 10 euro for 2 hours deal! Great music, good people and a great vibe!

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis O, Recepcionista at Sol y Vera, responded to this review, February 8, 2013
Hello Fiona,

Thank you for taking the time to leave a review of your stay at Sol y Vera.

First of all, I am very sorry to hear that you had to wait a couple of hours at the beginning. It is true that our Policy of Check-in the Room is at 14:00 hrs, but sometimes, specially the busiest days is not possible to have all the Apartments ready at the same time, so in that cases we offer to our guests a luggage room where they can leave all their belongings and also a courtesy-room where you can get change to go to our pool or to the beach while you are waiting.

I am sorry, but I don't agree when you say about the receptionists, ' don't rely on them for help ' . I know well every person of the staff of the receptionists and they can speak good english, it is true that sometimes depending the British accent is hard to understand but at the end we always understand what they are saying. And of course, the most important, we are there for help.

About the rooms, this year we are refurbishing/upgrading some of the Apartments and we will continue every year. I can ensure that they are going to look much more nicer and modern. Of course they will have another rates a little bit more expensive than the Standar.

Furthermore, the pool is cleaned everyday, and also we do all our best to keep the pool cleaned all day.

We don't let the PR or ticket sellers enter in our Apartments. When we see any PR we ask them to leave immediately as we know they are so annoying most of the times. But sometimes, specially when the hotel is full, is hard to control them.

And to conclude, about the room facilities, if you have checked that something is missing, like some dishes, glasses, pans, bowls, mop/brush, or also something is not working well, like the TV, microwave, WIFI... you can always report it to the hotel management and we will solve the problem as soon as possible, our goal is to give our guests a pleasant stay.

Thanks again for sharing your experience with other potential travellers and we hope that we see you again.

Regards,

Luis Oliver
Reception Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Petersburg, Saint Petersburg City, Russia
2 reviews
5 of 5 stars Reviewed November 5, 2012

Very nice apartaments with kitchen, bathroom, large balcony! Good location, near supermarcet, bars, shops. Not far from the sea. But never clean((( If we had the MOP in the room - we could do it ourselves))

Room Tip: choose high floors - a wonderful view from the balcony
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sol y Vera

Address: Av. s'Olivera 5, 07182 Magaluf, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Magaluf
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sol y Vera 2*
Number of rooms: 90
Official Description (provided by the hotel):
Sol y Vera Apartments has an excellent location, only 200 meters away from the fabulous beach of Magalluf and very close to all its interesting places.Only a few meters away you will find pubs in fashion such as BCM and Mallorca Rocks.Located also in a shopping centre with pubs and restaurants, supermarkets, gyms, pharmacies…It is a perfect option to spend an unforgettable holidays in Majorca, close to the sea, suitable for young people and at very cheap prices. ... more   less 
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Also Known As:
Sol y Vera Magalluf
Sol y Vera Hotel Magalluf
Sol y Vera Magaluf, Majorca

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