This is my first ever review of a hotel and I am usually pleased with anywhere I go but after my experience last year at Majorca Beach, I thought I should warn people to AVOID this hotel!!! I am a 20 year old girl, I went to Majorca Beach Hotel last year with a friend, as soon as we got there we were given a room on the ground floor. On route to our room, the neighbouring rooms were all really loud and lively, infact one room had been completley destroyed (door kicked down and evrything) The males were perhaps a bit too friendly given the amount of drink they had, it got to a point where it was quite scary :S Our room was ok, until i discovered shot glasses lying on the ground, clearly the room hadnt been cleaned properly. The air conditioning didnt work, i had sat my suitcase on the floor to discover the toilet had been leaking all over the floor of the bedroom!! The view was terrible! infact it wasnt even a view, I didnt even know what we were looking onto, another building?!! I went to the reception to get a new room as paying £500 for a holiday to get a room like that was NOT acceptable. They only had a select number of rooms available so I had changed, we moved into a room on the 3rd floor which was slightly better than the first one with an average view that you could almost see the pool from.
The hotel had a lovely shop inside where you were able to buy drinks and lots of snacks and beach stuff. There was such a lack of atmosphere at night as most people stayed in there rooms and drank on balconys before going out, the entertainment FAILED because of this, you couldnt have a quiet night in, in this hotel. Somenights when we sat in the seating area outside, the groups sitting in balconys would fling glasses from the Balcony, and there was just no atmopshere at all at night unless u were part of a group in the big groups, This place is definetly not for families - DEFINETLY NOT CHILDREN!!! The food at nights was good enough, but again there was such a lack of atmosphere in the dining room, no one seemed to eat in it.
Bar Staff were ok, some were really nice and others were grumpy. Through the day the pool was ok, however the sunbeds were all broken and so uncomfortable, I opted to go to the Beach which was literally next to the hotel. Sun beds there though were 6 euros a day but worth it considering the hotel sunbeds were broken. The childrens pool was horrible, The pines from the trees were all over the childrens pool which just made it look really dirty and uncleaned. The Thomas Cook rep never seemed to be there either .....
Overall I did not enjoy my holiday one bit :( Im usually quite an outgoing lively person myself, but this hotel took things to another level, I didnt feel safe in it at all. Thomas Cook recommened this hotel to us, and to be quite honest, it gives them a bad name.
Avoid Downstairs Rooms!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.