Just returned from a 3 night break at Cala Gran. We arrived at the hotel at about 10.30pm to a warm welcome from the receptionist who informed us that there were drinks (tea, coffee and juice) and a cold plated meal (meats, salad and bread roll) waiting for us in the restaurant - a real bonus as we weren't expecting this.
Throughout our stay all the staff were extremely helpful and very friendly - we were always greeted with a warm smile :). Our room was spotlessly clean as were the public areas, such as the bar and reception. The soft furnishings, such as the curtains and carpets, are looking slightly dated and tired, but this didn't detract from the fabulous service and warm atmosphere.
The food was the usual buffet restaurant fayre and was well presented. Whilst there was a good selection at breakfast, the dinner options were quite limited and not that tasty - not sure whether this was due to being low season. However, I am a bit of a food snob and this is a 3 star hotel, serving buffet food, so I guess you get what you pay for!
The location of the hotel is great, directly opposite the beautiful beach. There were very few shops and restaurants open in Cala d'or in March which meant that the resort was very peacful, however I can imagine that it is a bustling little resort in high season. We hired a car and visited Palma and Valdemossa - both are well worth a visit.
All in all I think that the Cala Gran Hotel is fabulous value for money: Food and amenities are what you would expect from a 3 star hotel, but the staff provide a 5++++++ star service. I would gladly return to the Cala Gran and thouroughly recommend it to family and friends.
We stayed in room 213 - lovely sea views, but being close to the pool and bar area I guess this coul...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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It makes us very happy to thank you for your comments valuing the good position of our hotel and especially the friendliness of our staff.
We are glad to read that you enjoyed your stay with us and are looking forward to welcome you here with us on another occasion, perhaps in the very near future?
your Cala Gran-Costa team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.