Recently returned from this Thomson Gold hotel. Set in lovely surroundings and near to beach and local bars and restaurants. Staff work very hard to maintain a high standard of cleanliness,service and activities.
However please be aware on booking that there are superior and what I can only describe as inferior rooms! When I booked on line some ten months prior to the holiday there was only one type of room presented on the website (twin room with bathroom,wc and balcony).i became aware some weeks prior to departure that there were also superior rooms at this hotel.the main difference being that all other rooms have no view of pool or sea, are at the back or sides of the hotel. Plastic chairs on balcony as opposed to padded recliners and water in room on arrival as opposed to Cava! There are also other more basic differences but the main complaint is that these guests can and do watch the evening entertainment from their balconies purchasing cheap alcohol from local supermarkets, whilst the rest of the guests have no choice but to pay elevated hotel prices to enjoy drinks in the evening!
This aside the food was excellent,plenty of choice and despite what some reviews say about the maitre de Juan, he is one of the most hard working nicest people you will ever meet! Yes you are allocated a table on arrival, but if you don't like it ask him to move you! Within 24hours he had found us a lovely table on the outside terrace which we kept for the duration of our holiday. We found him pleasant and polite on all occasions despite being very busy organising the restaurant with military precision.i suggest anyone who complains about him to try running the restaurant themselves,
There were plenty of sunbeds although the upstairs terrace gets busy in the mornings.the garden area is very pleasant .
Yates bar in the precinct is an excellent friendly bar to visit during the day and evening.the drinks are reasonably priced and you can sit as long as you like with an empty glass without being pestered to purchase another drink until you're ready!
Izzy and Mike were great fun and work hard to provide a variety of activities to engage in.they are not pushy so if you just want to relax they do not try and persuade you like other entertainment staff in other hotels. Which is why I can't understand some very sand people who complained at Izzys excitement when presenting apparently she has a 'screechy' voice! We found her thoroughly entertaining and very pleasant.exactly what do some of these guests come on holiday for!they need to earn to smile and crack their superior attitudes.life is supposed to be for living especially when your on holiday. Some people need to just lighten up!
We did have a problem with the shower which took two days to get fixed but was mainly sure to a lack of understanding, but hey ho it all came good in the end.
We visited Palma, which is a must, and walked to calad'or which takes about 25mins but be careful as there is little shade and we very quickly became overheated as temperatures were soaring into the high 30s.there is a little road trim that can transport you in but again be careful of siesta times as everything stops for a good few hours in the afternoon.
Will we return. We would love to,but next time we will make sure we get a superior room,
- Also Known As:
- Rocamarina Cala d Or
- Rocamarina Hotel Cala d Or
- Hotel Rocamarina Cala D'Or, Majorca