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“Return trip is a must!!” 5 of 5 stars
Review of Hotel Rocador

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Hotel Rocador
3.0 of 5 Hotel   |   3 Marques De Comillas, 07660 Cala d'Or, Majorca, Spain (Formerly Hotel Rocador Playa)   |  
Hotel amenities
Ranked #10 of 49 Hotels in Cala d'Or
Isle of Wight, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
“Return trip is a must!!”
5 of 5 stars Reviewed November 27, 2014

We spent a wonderful week at Hotel Rocador in October. The hotel had been refurbished and although contemporary was very pleasing on the eye and comfortable. Every area was spotless. Staff were welcoming and so polite and helpful.

We had an excellent room overlooking the pool, food available for all meals could not be faulted -
fair to say we were spoilt for choice. The local area was ideal, shops, cafes, restaurants and nearby beautiful accessible bays. We had booked a longer break there in 2015 - that says it all!

Room Tip: Sea facing is good with grassed area outside for sunbathing.
See more room tips
  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
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English first
Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 9, 2014

This is simply now the best hotel in Cala D'or.
We had a slight mix up on arrival when our prebooked sea view room was not available but this was fixed within two days and worth the wait. 1512- what a room!.
!gracias!
The food was absolutely top class. A lovely touch to include one night Tapas and one A la carte. Made in feel very special.
All the staff are lovely, and hard working.
As a couples only the hotel is quiet and has entertainment that is not too intrusive.
All in we had a wonderful time and although it was close to the end of the season the hotel is worthy of the positive reviews.
We will most certainly be back- as an aside check out Dugans Band- the best I have seen in a long time.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pontefract, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 3, 2014

stayed at this hotel last week of October. We could not find fault here every where is clean and the staff very warm and welcoming. Even though it was the end of the season and not many couples all the services were available to us and nothing too much trouble for the staff
We were given a great room (1517) with a great view of the sea it was both comfortable and spotlessly clean. We will definitely be returning

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel R, General Manager at Hotel Rocador, responded to this review, November 8, 2014
Dear colin p,

Thank you for sharing your experience with us.

You are right when saying there were not many Couples in the last week of October, so a major oportunity to relax under the sun within our property.
It is great to know you enjoyed your holidays with us and that would like to come back again.

Please if prior your next visit you would like to contact me, do not hesitate to email me to miguel.rojas@nordotel.com. I will be more than pleased to assist you with any special wish or requirement.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitley Bay, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 26, 2014

We had a week in this hotel in October 2014 and couldn't believe how lovely it was, everything from the first impression, the polite professional staff very friendly and helpful then looking around the place a lovely surprise, behind the hotel and the grassy sunbathing area was a beautiful beach with access down some steps. Our room was contemporary and spotless, very comfortable with sea views and across the bay white villa's nestled inbetween the trees. the selection and quality of food in the restaurants was superb and the staff were wonderful and friendly. Close by some lovely bars for food and drinks at night we were able to walk off our evening meal and even watch the football outside with evening temperatures of 27 degrees. A nice drink before bed in the hotel lounge, a perfect end to the day whilst listening to an amazing singer and acoustic guitar, not sure of their names but they were fantastic. Altogether, a top class hotel, never ceased to amaze us. Not forgetting the spotlessly clean pool area and bar with towels changed regularly for just 2 euros and another indoor pool, steam room, sauna, gym and massage if required. Couldn't fault it. Thank you for a lovely holiday Rocador hotel staff.

Room Tip: sea view rooms available with a lift.
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel R, General Manager at Hotel Rocador, responded to this review, November 8, 2014
Dear 60Janine,

Thank you for choosing us as your Holiday Destination,

We appreciate all your comments and praises.
We feel happy when Reading you had a lovely time us, so please do not wait any longer and come back to Rocador.

If prior your next visit you would like to email me with any wish or requirement, please do not hesitate to write me to miguel.rojas@nordotel.com.

Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 26, 2014

This is a beautiful hotel,I loved it from the moment we walked through the door.We were given a nice drink and mad to feel very welcome by reception. We had requested a top floor room , which
we were given but didn,t expect the lovely view of the sea and yachts passing by that was a really
happy start to our holiday. The decor throughout is fresh clean and relaxing and in very good taste.
Food lovely. Entertainment =Fernando great. Thomson rep =Sarah very helpful and friendly.Also great singer and guitar player in the evening. The best thing of all is the hotel manager Mr Miguel
Rojas anfriendly.d all his staff, he is the very best hotel manager we have ever met. He works very hard and nothing at all is too much trouble for his guests. He is proffesional and fantastic and will go out of his way to please. All staff genuine warm and friendly. DO go you will have a lovely hols.

Room Tip: top floor sea view
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel R, General Manager at Hotel Rocador, responded to this review, November 8, 2014
Dear Katykins5,

Thank you for you lovely words, and praises about the team and myself.

We all in Rocador work really hard to ensure our customers spend a great and a very relaxing time.

We hope to welcome you back to Rocador soon, and please remember to email me to miguel.rojas@nordotel.com with anything you might wish or require for your next visit.

Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westgate on Sea, Kent
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 23, 2014

We have just returned from a wonderful holiday at the Rocador Hotel in Cala d'Or.

Wee agree with most of the good things already written about the hotel - its location, above the beach, so that the restaurant appears to be in the trees with a wonderful view. The hotel is near to shops and bars and we recommend Woody's for football!

What delighted us the most was the unfailing friendliness and helpfulness of the staff. My friend had a recent mobility problem and contacted the manager prior to our holiday for information about the height of loo seats etc. His personal reassurance continued throughout the holiday.She asked for a non-slip mat for the shower, which arrived very quickly. We found out later that a member of staff had been sent out to buy one especially.

In the restaurant there were 3 or 4 varieties of specialist milk but only full milk otherwise. After raising this with the manager, skimmed milk was provided and we were given a carton to use in our room.

The only caveat is that there are many steps to the beach, some of which had no hand rails, even going the long way round via the spa. This could be difficult for those with limited mobility. There was no problem with access to the shops and town.

  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel R, General Manager at Hotel Rocador, responded to this review, November 8, 2014
Dear venturer21,

Thank you for your comments and your praises.

Every customer since arrival becomes a VIP guest for us, so we try to ensure all needs and expectations are covered to a level they feel better than at home.
The milk, the non-slippery mat and all the comments you made me during your stay are taken as suggestions to improve our service quality, so when reading your feedback about it made us feel really happy to know it helped you to make your Holidays better.

Thank you once again for choosing us as your Holiday Destination, and we hope to see you once again soon!.
Please do not hesitate to email me before coming with any special wish or requirement.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bristol
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 22, 2014

This hotel is absolutely gorgeous. The location on the beach in Cala Gran is beautiful. The furnishings of both the public areas and bedrooms exceeded expectations. All the staff professionally lead by a brilliant Manager Miguel Rojas, are friendly efficient and appear to enjoy their work. Nothing was too much trouble if requests were made. The food was plentiful, attractively presented and good quality. The clientele were of varying age groups but with couples only this was ideal for us. We met many people staying and they were all of the same opinion and very happy. Quiet at this time of the season was a bonus. Facilities includeda pool outside and another inside, which were kept to a high standard. We are descerning guests and have some experience in hospitality and everything was carried out to a high standard following correct procedures. Being a Thomson hotel, asks the question why not a Thomson Gold? It deserves to be. Would thoroughly recommend to any one.

Room Tip: 1516 a sea view room , worth the extra for view of beach and sea. No noise at night=great
See more room tips
  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel R, General Manager at Hotel Rocador, responded to this review, November 8, 2014
Dear LMLBRS,

Thank you so much for your post,

Our first commitment is to exceed our customer's expectations, so when reading your experience with us and your lovely comments, make ourselves proud to be a part of this industry and the work we do in our house "Hotel Rocador".

Thanks you for your praises,and so for choosing us as your Holiday Destination.

We do hope to welcome you back to Rocador soon, and please, do not hesitate to contact me directly via email to miguel.rojas@nordotel.com for anything you need.

Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Rocador

Address: 3 Marques De Comillas, 07660 Cala d'Or, Majorca, Spain (Formerly Hotel Rocador Playa)
Location: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Cala d'Or
#6 Romantic Hotel in Cala d'Or
#9 On the Beach Hotel in Cala d'Or
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Rocador 3*
Number of rooms: 211
Official Description (provided by the hotel):
The brand new Hotel Rocador has an exclusive location, overlooking the pretty cove of Cala Gran. It's fronted by a curve of golden sand, which is kept private from the main road by a sandwich of rocks. From here, it's less than a 5-minute walk to the restaurants and bars of Cala d'Or's cosmopolitan town centre. The hotel grounds are coated in palm trees, lawns and shrubs. The greenery gives way to a large terrace, where you'll find a swimming pool and a bar for daytime cocktails. There'll also be another bar just a few steps from the sand, which will stay open until late, and offer sweeping views of the Balearic Sea. The hotel's interiors have been styled in a contemporary manner. The rooms, for example, will feature stark white walls and bed linen, offset by colourful, arty wall murals. Each one will come with a balcony or terrace as standard ... more   less 
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Also Known As:
Rocador Playa Hotel
Hotel Rocador Cala D'Or, Majorca

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