My wife and I stayed fro 8th to 15th June and had booked a superior room with balcony, sea view etc. On arrival we were shown to room 008 which was on the ground floor, the sea view was obstructed by the surrounding hedge and the patio area was totally overlooked by the main outside seating area of the hotel. We asked to be moved and were told that the hotel was full. We insisted 3 times and eventually refused to leave the lobby area. We were then offered a street view room on the 2nd floor but onlty after we had signed a note written by them to say why we had moved. The street view room at least had privicy so we took this room. The street is pedestianised so was at least quiet.
We found out during the course of our stay that there are always complaints made regarding the position of room 008 and its classification as a Superior room (it has a sofa in the bedroom which makes it superior apparently).
The manager of the hotel and our rep did nothing to try to get us in a sea view room which we had booked and paid for.
The outside space of the hotel is poor, small unattractive beach and swimming pool overlooked by an eight story Apartment block which shades the pool completely from about 16:00 hrs.
Inside space is very good, food good and staff mostly friendly.
- Also Known As:
- Gran Sol Hotel
- Gran Sol Cala Bona
- Gran Sol Hotel Cala Bona
- Gran Sol Cala Bona, Majorca
- Official Description (provided by the hotel):
- The hotel is situated in front of the sea, in Cala Bona, a fishing village, where fishermen can be seen heading out to sea from its pretty harbour.The totally renovated hotel has all modern commodities available for their client’s enjoyment. A PERFECT PLACE FOR A REST. ... more less
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