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“Second Time here” 5 of 5 stars
Review of Grupotel Gran Vista & Spa

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Grupotel Gran Vista & Spa
4.0 of 5 Hotel   |   Crta Arta-Pto Alcudia, Km 21.5, 07458 Ca'n Picafort, Majorca, Spain   |  
Hotel amenities
Ranked #2 of 37 Hotels in Ca'n Picafort
Wolverton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Second Time here”
5 of 5 stars Reviewed 4 weeks ago

Booked this hotel a week before we went 16th October for 1 week. We had a lovely room overlooking the swimming pool and grounds. Sun was on balcony for all of the day so very warm, food was excellent and the staff were really friendly and helpful. I would like to go back here again next year. Everything in the hotel was clean and well cared for. All in all a most enjoyable holiday

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viajeromallorquin, Director General at Grupotel Gran Vista & Spa, responded to this review, 3 weeks ago
Dear guests,

Thank you very much for your feedback and taking the time to write your impressions of our hotel.
Please visit us soon again on your next trip to Mallorca.

Sincerely,

The Management
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483 reviews from our community

Traveler rating
    259
    156
    46
    17
    5
See reviews for
182
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Saffron Walden, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

Returned from Gran Vista on 28th Oct 2014, we have stayed 9/10 times in this hotel now, and have never been disapointed. All the staff from the maids/barstaff/waiters/ reception and senior Managers are fantastic. Nothing is too much trouble for them, they are all, without exception very good at their jobs and work hard to ensure we had a good time. The food is excellant and plentyfull, a really wide variety something for everyones taste!. The pool area is well maintained and very clean, the spa is relaxing a great place to chill out.. The area is close to all amenities and very family friendly, the beach is only a short walk away, the bus stop is just down the bottom of the hotel which is really useful to get around the island and very cheap! We are looking forward to seeing the newly refurbished rooms when we retun in May. Thank you Grand Vista for a lovely holiday.

Room Tip: Ask for one overlooking pool for views.
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gvista, Director General at Grupotel Gran Vista & Spa, responded to this review, November 4, 2014
Dear guest,

We would like to thank you for your review and for your words of gratitude about our staff, it was a pleasure for all of us serving you during your stay and make your holidays as pleasant as possible.

It will be a pleasure for all of us welcome you again in Mai once again.

Best regards,

Your Gran Vista Team
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1 review
4 of 5 stars Reviewed November 2, 2014

Hotel and grounds excellent with friendly staff.The buffet was of a good standard but the drawback was the size of the dining room which was very large with tables very close together.The buffet area was really too small to cope with the number of guests and with the number of small children running around, unaccompanied, it could be difficult to access.
Aside from the main hotel block there were family apartments in the grounds and the hotel was aimed at German families.I only heard a couple of English voices.If you travel with Thomson do not expect a English rep to be available on site or visiting.Good hotel in nice resort with a good size single room allocated to me but wouldn't go again as a solo traveller as I felt overwhelmed by German guests.

Room Tip: Beware of rooms on the 5th floor as the panoramic bar,with music, is on the top floor above you
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  • Stayed October 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gvista, Director General at Grupotel Gran Vista & Spa, responded to this review, November 4, 2014
Dear guest,

Thank you for sharing your experience and for your words to our staff, food, grounds... , it was really a pleasure serving you during your stay and make your holidays as pleasant as possible.

We would like to see you again in the future.

Best regards,

Your Gran Vista Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WEYMOUTH
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 22, 2014

This is my second visit to The Gran Vista I took my daughter, she is now aware why I am so impressed with the hotel.
My requests were all met on arrival ,we had a great holiday I look forward to my next visit.
Thank you to all the staff at The Gran Vista.

Room Tip: Room over the pool 3floor.
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gvista, Director General at Grupotel Gran Vista & Spa, responded to this review, October 27, 2014
Dear guest,

We would like to thank you for your review; it was a pleasure having you and your daughter with us.

We appreciate your kind comments about our staff and are happy to welcome you again in the future.

Best regards,


Your Grupotel Gran Vista Team
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Barnstaple, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2014

Our first vsit to The Gran Vista in fact our first visit to Majorca in over ten years, the Hotel and it's situation were ideal for our needs being close to the avenue to the beach. All staff excellent, happy staff = happy hotel. The breakfast and evening buffets were of a good standard with plenty of variety and the spacious grounds were well tended. The Monday evening cocktail party in the 6th floor bar with the personal attention of the manager was a nice touch Did not participate in the many activities as we wanted a week of rest and relaxation which was not a problem, The room 229 was close to the entrance with coaches constantly coming and going but we did not find this a problem, the shower was excellent ad i think more hotels should consider this rather than the shower over the bath syndrome - wardrobe doors and the door to the mini bar could do with a bit of refurbishment but I think that's about the only criticism I can find, will deffinitely come again.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gvista, Director General at Grupotel Gran Vista & Spa, responded to this review, October 27, 2014
Dear guest,

We would like to thank you for sharing your experience in Trip Advisor and are really happy you enjoyed your first visit with us.

Sorry for the small inconveniences and thank you for your understanding.

It will be a pleasure for all of us welcome you again in the future.

Best regards,

Your Gran Vista Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 9, 2014

Currently enjoying lounging in the gardens soaking up the sunshine after a great mornings entertainment at the 2014 tourist day where the guests enjoyed live music and dont know how they managed it but elvis appeared.The staff are fantastic in all areas of the hotel very friendly and polite.Although the guests are mostly german, we would recommend this hotel to british holidaymakers,
This is our 4th stay here in 2 years and it has never failed or dissapointed us yet. Well done to all at Gran Vista .

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gvista, Director General at Grupotel Gran Vista & Spa, responded to this review, October 11, 2014
Dear guest,

Thank you for sharing your experience and for your words to our service, staff, ... , it was really a pleasure serving you during your stay and make your holidays as pleasant as possible.

We would also like to thank you for the mention to our Tourist day party, we are happy you enjoyed it and you are right, it wasn't easy to reach Elvis.

We would like to see you soon in your 5th time with us.

Best regards,

Your Gran Vista Team
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Bournemouth
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2014

Thank you to all the staff at Gran Vista Hotel and Spa. We have just got home after spending 10 days with you All. It was our first visit but not the last as everyone was so friendly and always greeted you with a smile from the housekeeping staff to reception, restaurant to waitresses and what great bar staff- Pepe and Francisco always remembered your name and order and always had a laugh which was great. The hotel and facilities were brilliant and we have come home rested, relaxed and a bit heavier due to the excellent food of which there was a huge choice and very tasty. Majorca is also a wonderful island and we managed to get out and about and enjoy the mountain scenery, sandy beaches and island history. Thank you from the Blakes!

Room Tip: Rooms overlooking hotel entrance peaceful except when coaches arrived. Would choose a room overlooki...
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gvista, Director General at Grupotel Gran Vista & Spa, responded to this review, October 9, 2014
Dear guest,

we would like to thank you for your review; it was a pleasure having you with us and serving you during your holidays.

We really appreciate your kind comments, your satisfaction is what helps us carry on with our work and improve our services for your next visit.

It will be a pleasure welcome you again in the future.

Yours Sincerely,


Your Grupotel Gran Vista Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grupotel Gran Vista & Spa

Address: Crta Arta-Pto Alcudia, Km 21.5, 07458 Ca'n Picafort, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Ca'n Picafort
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Ca'n Picafort
#1 Romantic Hotel in Ca'n Picafort
#2 Family Hotel in Ca'n Picafort
#2 Luxury Hotel in Ca'n Picafort
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grupotel Gran Vista & Spa 4*
Number of rooms: 440
Official Description (provided by the hotel):
400 m away from the Can Picafort beach. Wellness & fitness Spa. Attractive relax and health programmes. Rooms & Apartments: air-conditioning. Sat-TV. Minibar. Terrace. Apartments: Living room with sleeping-couch and kitchen. Sport & Leisure: swimming pools. Children's pools. Swimming lessons. Bicycle Center. tennis courts. Minigolf. Miniclub. Evening shows. Gastronomy: Theme buffets. Show Cooking. Pool-Bistro. Panorama & Lounge bar with terrace. Special Services: Discounts on green fees at several golf clubs in Mallorca. Car rental. Internet. ... more   less 
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Also Known As:
Grupotel Gran Vista Hotel Ca`n Picafort
Grupotel Gran Vista & Spa Ca'n Picafort, Majorca

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