We booked 6 nights at this hotel from 2nd September 2012 because of all the wonderful reviews and we never book anywhere that fellow travellers haven't highly recommended. On arrival the staff were extremely embarrassed and couldn't wait to get rid of us. They said the hotel was fully booked and that we had to go and stay at another hotel they "had an arrangement with". We booked through a reputable UK travel company, booked it six weeks before travel, paid for it up front... yet we didn't get it. They made it quite clear that the English bookings come second, so just be careful if you book this, because like us you wont necessarily get it. They didn't want to talk about it, offered no explanation, just a shrug of the shoulders and we were packed off to a hotel full of elderly German guests only and were offered a room with no view, opposite the broom cupboard and staff quarters. This has never ever happened to us before - I always assumed people who got shunted off to other hotels were perhaps those that had taken a risk, or last minute deal with a catch. But no, even if you do everything right, it can still happen in this day and age. We were only there for 6 nights and spoke to 3 other parties treated the same, needless to say we wont try to go again.
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- Also Known As:
- Biniamar Cala Millor, Majorca
- Biniamar Hotel Cala Millor