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“Some Very Rude Staff!” 2 of 5 stars
Review of Hotel Globales Sumba

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Hotel Globales Sumba
4.0 of 5 Hotel   |   Urbanizacion Sa Maniga, 07560 Cala Millor, Majorca, Spain   |  
Hotel amenities
Ranked #13 of 63 hotels in Cala Millor
Belvedere Kent
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
“Some Very Rude Staff!”
2 of 5 stars Reviewed August 7, 2007

Although we upgraded to all inclusive on the day we arrived , we found that when we arrived at the evening buffet (10pm if you can find it as they draw the curtains and turn most of the lights off so it looks closed) we found no member of staff ever there to assist. By chance, a member of staff ( we later found out it was the maitre de ) happened to walk out of the kitchen to leave the restaurant, we asked him if he knew where we could find the butter, to which he replied " No I don't, I am not working" and carried on walking, when we said " excuse me " he just ignored us and carried on and walked out of the door. You are given a table in the restaurant and you have to sit there all the time. We never saw the rep until we were literally waiting in reception to leave, we had not been given a welcome pack despite telling the rep on the coach, and she apparently thought we were staying at another hotel. We had been turning up all week at the specified times but she was never there, even at reception they said they didn't know where to find her. Generally speaking I don't think they could have cared less for the English guests. This hotel is 95% geared to the Germans. There are loads of TV channels but only one English one BBC1. Bar staff were also indifferent and to be honest, although this hotel is beautifully situated and the food was lovely, the staff leave a lot to be desired!

  • Liked — The food was very good
  • Disliked — Quite a few of the staff were rude, unhelpful and indifferent
  • Stayed July 2007, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first

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Additional Information about Hotel Globales Sumba

Address: Urbanizacion Sa Maniga, 07560 Cala Millor, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala Millor
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Cala Millor
#12 Luxury Hotel in Cala Millor
#12 Family Hotel in Cala Millor
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Globales Sumba 4*
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Also Known As:
Sumba Hotel Cala Millor
Sumba Cala Millor
Hotel Globales Sumba Cala Millor, Majorca

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