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“Huge Disappointment!” 2 of 5 stars
Review of Dona Lola Club Resort

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Dona Lola Club Resort
3.0 of 5 Specialty Resort   |   Carretera de Cadiz-Malaga, Km 197/8 | Mijas, Costa Malaga, 29649 Mijas, Spain   |  
Hotel amenities
Ranked #6 of 40 Specialty Lodging in Mijas
Houston, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Huge Disappointment!”
2 of 5 stars Reviewed January 5, 2011

Having traveled to Mexico and other Caribbean islands and having stayed at great resorts, we were hugely disappointed by this stay. Antonio and Diego at the reception did their best to work with us and had the best attitudes. However, their great service could not make up for poor accommodations. The rooms and furnishing have not been updated since the 1970's, I believe! The photos on their website and other sites are VERY misleading. There is only one building that has a few refurbished rooms but it has no ocean views and is in the middle of the resort. All the other buildings look nothing like the published photos! We were given rooms in the Margarita building, which you should avoid staying at! The bathroom was extremely tiny, plain, and with hardly any amenities. We had to call 4 times to get some extra soaps. My advise, bring your own amenities! Ran out of hot water every time one of us showered! We asked twice to change the rooms. Antonio was very nice and showed us different rooms but all looked dingy and sub-standard to us.. none with the ocean view. Let's just say that it was a LONG week at this resort! Not sure if the maid service ever entered our apartment. Towels were never changed, amenities never replaced, floors never mopped. Beddings are from the 70's, beds are hard, and pillows are cheap. There are a couple of restaurant choices within the resort. Acceptable quality but very very slow service. It was almost like everything was in a slow motion! We saw people complaining and walking out of the restaurants several times during our stay. Spa pictures are also grossly exaggerated. The facilities are terrible! It's almost claustrophobic! There is one small pool and a tiny hot tub. One wet sauna, which was unisex. Out of question for me sitting there! It was always filled with old, naked men! Dry sauna was broken! I'm surprised at this resort having a gold crown status with RCI. We were deeply disappointed and thought of several times to leave and check into a decent hotel in Malaga downtown. Since we were traveling in a group, we ended up spending a whole week. We had a car, which was a life saver. We just left during the days. Location is good so many options for day trips. Outdoor pool is ok but was not heated. Good service, good location, but poor, poor accommodations. Would not recommend this place.

  • Stayed December 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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316 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kyneton, Victoria
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 30, 2010

We spent one week just before Christmas at Dona Lola in a 3 bedroom apartment which I was very pleased to find had been renovated beautifully quite recently. It was ground floor - I thought the bars on windows and doors not at all unpleasant, but very re-assuring. Although extremely close to beach, there was no view, as there was a high fence between garden and beach for security reasons no doubt. I do not think this is a reflection on the area, just the world in general. I appreciated the resort's efforts in regard to guest safety and security. The walk to beach however was less than a minute, and I appreciated the extra security of the fence. We had a lovely patio overlooking a small garden. The whole resort was immaculate. Loved the gardens, pools, closeness to beach; enjoyed the paela cooking demonstration and eating of afterwards. It was a very quiet time at the resort the week before Christmas and we thoroughly enjoyed the peace and quiet. The weather wasn't really suitable for swimming, although I wish I had at least tried out the outdoor pools which looked so enticing. There was also an indoor heated pool with spa, sauna, and also gymnasium. Although the beach was far from the best I have ever seen, it was very enjoyable walking along the beach which we had pretty much to ourselves. We enjoyed trips to Ronda, Mijas and Marbella. The only disadvantage of this quiet week apart from some heavy rain on a couple of days, was that our planned trip to Tangiers did not take place due to lack of numbers. The weather was in the mid to high teens - a far cry from the minus temperatures of the UK at the time. We were visiting from Australia and enjoyed the much warmer respite from UK weather. I hope to return one day.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Top Contributor
57 reviews 57 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 25, 2010

We stayed in a two bedroom two bathroom unit which was fully equiped with all the necessities for a good holiday. Everything in the unit was very clean and great care was obviously being taken to ensure the resort itself looked a picture. The large swimming pool is a delight. There is no beach but the water is vary cold anyway.
This resort is on a dual carrigae motorway so probably is not the place for young children. You will need a car to get wider afield from here but there are some excellent tours available which can be arranged by the friendly staff at the reception desk. A must is a day tour to Tangiers. Close by are Granada, Cordoba and Seville, all of which are excellent day trips.
There are some very nice restaurants at the front of the resort providing excellent choice at good prices.A small grocery shop close by ensures you have the other little bits you will need.
There is stranely no wireless internet provided but there is a machine in reception for the usual cost.
All up provided you get the right room you will enjoy a 7 day stay at this resort.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Top Contributor
143 reviews 143 reviews
87 hotel reviews
Reviews in 93 cities Reviews in 93 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed October 13, 2010

We had two weeks timeshare exchange at this resort and were lucky enough to be given an apartment with a sea view, which so many of the others do not have. Although we knew in advance about the many slopes and steps in the resort, we found them very hard at first, especially in nearly 30 degrees of heat, but by the end of our holiday, they were no trouble at all. The apartment was very nice indeed, although we found the beds a little uncomfortable (probably because we have an expensive mattress at home). The apartment was very clean when we arrived, and the sheets and towels were changed mid week. We were able to receive many British TV programmes, the kitchen was well equipped,and we had a large balcony with table, 4 chairs and 2 sunloungers. When the toaster failed to work, it was replaced very quickly. Personally I would have liked to have seen the apartment cleaned mid week when the linen was changed, at least the floors. The reception staff were efficient, helpful and friendly. The internet access was easy and cost 5 euros for 1 hour and 8 euros for 2 hours, but you did not have to use it all at once. The bar and restaurant had recently been taken over and during the first week of our stay we had great fun during Happy Hour at BarBrass. During the second week however, it was only half an hour and hardly anyone attended. Those that did kept themselves to themselves. During the first week, the barman Carlos helped to make it all so much fun, but he was off the second week.

Over the other side of the road which can be accessed on the underpass or by bridge, there were two Sol Supermarkets, the larger and bigger of the two a little further away, but with a car it was no trouble. Everything you could want there including usual British food like Branston Pickle and Marmite!

We did not use the on site restaurant. On our first night we were recommended to the Da Vinci restaurant just outside the entrance to Dona Lola and went back there two more times. Excellent food and atmosphere. Full marks to the owner who made us feel so welcome and never tried to chase us away from the table. But if you want a solitary quiet romantic meal, it may not be for you, because we always found ourselves talking to the people on either side!

Dona Lola is a perfect location if you have a car because it is easy to get to places from the adjacent road, but without a car it is a long weay from anywhere. If you are happy to use buses, as many do, then it is fairly easy I understand.

Only downsides were the bars on the windows and patio doors and the high cost of electricity. Thank goodness we did not use the air conditioning at all.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEBRASKA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 11, 2010

We stayed in Marbella area in Spain from May 1 – May 15. The first week we had great weather but the second week there we had rain and colder weather. We flew from New York Kennedy to Madrid then Madrid to Malaga with Iberia. The plane is not updated as far as electronics etc. There were just the big tvs in the middle of the plane which made it hard to watch tv. That also meant only 1 movie at a time. The food was decent for airplane food and they give you free alcohol. We had champagne with our dinner and it was really nice. The service was excellent. Madrid airport is fairly easy just follow the crowd. You will go through immigration only so no need to grab your bags until you get to Malaga. It is a fairly large airport so it does take a little bit to get to the terminals and gates. There is a tram that will take you to the main terminal from the arrival terminal. In Malaga bags that have to clear customs are in a separate area so look for that. It is a room with glass and two or three belts. It is a bit disorganized but they will get there eventually. Once you grab your bags if you have nothing to declare you just walk out otherwise you have to go through the x-ray machines.

We rented a car from Yellow Car. They are fantastic. This is the 2nd time we have rented from them. They will be waiting for you right outside of customs with a sign that says Yellow Car. Do not go to the car rental area as they do not have a booth there. You sign the paperwork right there and a car is waiting for you. It is a very easy process. Once you get out of the terminal just follow the signs to Marbella A-7 is the road you will need to take. Follow that out and it will take you to most hotels etc.

We stayed at McDonald Doña Lola in Sitio Calahonda. We did this through an RCI exchange and were lucky enough to get the same unit for both weeks so we didn't have to move. It is an excellent resort and right on the beach. There are several buildings some with ocean views and some with not so much of a view.

We stayed at a building called Laura. It is a two story building ocean front. We were on the top floor which was great except for when it rained. There was an umbrella but it was not waterproof so we couldn’t enjoy the balcony when it rained. In this case a bottom level unit would have a great view of the ocean and coverage from the rain. The unit was a one bedroom with one bathroom. It was well appointed with a nice kitchen with dishwasher, refrigerator (although it was smaller than a full size refrigerator but it was plenty for us), stove with oven, coffee maker, blender and electric orange juice maker.

The staff was fantastic and there are several restaurants right on site that you can enjoy. We got take out pizza a couple of times. The beach has rocks so bring water shoes and it was a bit too cold for us to go in while we were there in May. Across the street there is a small supermarket which has everything you need and at ok prices. The best prices are at the Hypercore which is in Fuengirola. The area is easy to get around but you really must have a car. We did see some folks taking the local bus but not sure where they were going.

We visited many different towns. Starting with the town of Mijas which was very interesting. It is up the hills a little ways. You will have to drive to Fuengirola and take the exit to Mijas. It is about 15 – 20 minutes from the main road. There is a public garage which is a bit expensive but easier than trying to park on the street. There is a church on the cliff side which is very interesting. There are taxis with donkeys which are interesting. If you want a picture you will have to pay for it. I think it is 1 or 2 euros. One of the best things we tasted was chocolate covered almonds. We bought some from a street vendor and wished we would have bought more. There is a miniature museum which is I think 6 euros. It has small items to see like a real shrunken head but not sure that it is worth the money. There are several restaurants as well.

Ronda is a town up in the mountains. It is about 1 ½ hours up the mountain road. The road itself is very well maintained. Once up there look for the public parking areas. Park the car and walk around. There are lots of restaurants, several great parks with views of the gorges. There is a Moorish castle which is actually a big house with some gardens and a cistern which is interesting. You take the steps all the way down to the river so it is very cool. I think it only costs 4 euro so it was actually a good deal. You do need to be fairly mobile to do the steps and it is very dark in there. Next time I shall bring a flashlight.

Fuengirola is very close to the resort about 5 minutes on the main road. If you go towards the beach there are tons of beach restaurants but they are a bit expensive. The tapas bars in town are very reasonable and much more authentic.

Malaga is the biggest city and we went there a couple of days. It is about 45 minutes from the resort and fairly easy to get there. There are tons of great tapas restaurants and they range from reasonable to expensive so look around and pick one in your price range. There is a beautiful cathedral and a small Picasso museum. The biggest attraction is the alcazaba and Moorish castle. You can see one or both. They are on the opposite sides and it is a bit of a walk but it is very nice and worth it. You can see the entire city from the top. It is amazing how old these buildings are and how well they are kept up. The museum of fine arts was closed due to renovation and will not be open until 2012 or 2013 according to the construction workers. Malaga can be a bit confusing to drive in and it is a bit bigger than other towns in the area. Stick to main roads otherwise you will find yourself in the middle of the residential areas then it is hard to get back to the main roads with the many one way streets.

Puerto Banus is a place to visit as you will see many fancy cars and yachts. There are many restaurants which great views to people watch but you should know that most of them are quite price.

We ate at a restaurant called Ramas which is over by Las Chapas exit. It is a great location on the beach and we ate there twice for dinner. We had their paella one night and it was delicious. We also had a local fish which was excellent. Their prices are the norm for the area.

In general this is a great place to relax and to see some history, eat some great food and drink some great wine at very reasonable price. In most tourist areas most people speak English. I speak Spanish fluently which was a big help in the places outside of the tourist spots like some of the tapas bars in Fuengirola in the center of town.
Please let me know if you have any questions about the area. This is our third visit and we will go back as soon as we can.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 16, 2010

We have recently returned from 10 nights at Dona Lola. Our 2 bedroom / 2 bathroom apartment is one of the best we have every stayed in - spacious, comfy beds and well equipped. Then we went on the balcony - it was spacious, but that was the only good thing. The complex is built on a hill, and we overlooked the block in front, and our view was into their kitchen and bedroom. There was nothing else to see, certainly no view of either the sea or the pool. This was a major disappointment, as we normally enjoy sitting watching the world go by. We figured that apart from those at the sea front, the majority of the apartments would be the same.

The pool was lovely, but it was very busy around the pool and little space for 4 loungers together. Also, there is only one part of the pool where adults, let alone children can actually stand up - I am 5,6", so a fairly average height female. Both circular parts of the pool however are simply too deep to stand up in, and the connecting part, which is narrow, is the only part you can stand in, and therefore can become very congested. We thought how odd this was, particularly when there is a seperate adult pool, meaning this one was designed with children in mind.

We had not hired a car, and did not realise how remote this area was - there is very little there within walking distance. A couple of the restaurants just outside the complex were very good - service at the restaurant on site was incredibly slow and painful, although the food was very good.

I dont feel we would return again, and although this was recommended to us, I would be wary of doing so to others.

  • Stayed August 2010, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 8, 2010 via mobile

I own weeks 33/34 And i am gol star, been with Dona Lola for 25 years now seen it grow And loads of changes, Fir the better. Yes elecrtric Bill is high, must watch when cleaning ladies Go in as they turn on the air conditioning.. Naughty. So i stay put when they con to clean. Everything is at yoyrself finger tips. People complain about Taxis well hire a car ( simple) restaurants out of the resort is a bit cheaper And very crowded book first if you can. As i have said i am a owner been for 25 years wouldnt change it for the world my kids love it made so many friends its great. Must experience it yourself to see whats its like. Crime very little bars on windowns on the bottom floor only sence i been their only 2 things happened. Half of these people that write in haven't been with Dona lola for years like i have. Experiance the magic.

  • Stayed August 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dona Lola Club Resort

Address: Carretera de Cadiz-Malaga, Km 197/8 | Mijas, Costa Malaga, 29649 Mijas, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Mijas
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #6 of 40 Specialty Lodging in Mijas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dona Lola Club Resort 3*
Number of rooms: 8
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Also Known As:
Dona Lola Club Hotel Mijas
The Dona Lola Hotel
The Dona Lola Resort
Dona Lola Club Resort Spain/Mijas, Costa Del Sol

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