Having traveled to Mexico and other Caribbean islands and having stayed at great resorts, we were hugely disappointed by this stay. Antonio and Diego at the reception did their best to work with us and had the best attitudes. However, their great service could not make up for poor accommodations. The rooms and furnishing have not been updated since the 1970's, I believe! The photos on their website and other sites are VERY misleading. There is only one building that has a few refurbished rooms but it has no ocean views and is in the middle of the resort. All the other buildings look nothing like the published photos! We were given rooms in the Margarita building, which you should avoid staying at! The bathroom was extremely tiny, plain, and with hardly any amenities. We had to call 4 times to get some extra soaps. My advise, bring your own amenities! Ran out of hot water every time one of us showered! We asked twice to change the rooms. Antonio was very nice and showed us different rooms but all looked dingy and sub-standard to us.. none with the ocean view. Let's just say that it was a LONG week at this resort! Not sure if the maid service ever entered our apartment. Towels were never changed, amenities never replaced, floors never mopped. Beddings are from the 70's, beds are hard, and pillows are cheap. There are a couple of restaurant choices within the resort. Acceptable quality but very very slow service. It was almost like everything was in a slow motion! We saw people complaining and walking out of the restaurants several times during our stay. Spa pictures are also grossly exaggerated. The facilities are terrible! It's almost claustrophobic! There is one small pool and a tiny hot tub. One wet sauna, which was unisex. Out of question for me sitting there! It was always filled with old, naked men! Dry sauna was broken! I'm surprised at this resort having a gold crown status with RCI. We were deeply disappointed and thought of several times to leave and check into a decent hotel in Malaga downtown. Since we were traveling in a group, we ended up spending a whole week. We had a car, which was a life saver. We just left during the days. Location is good so many options for day trips. Outdoor pool is ok but was not heated. Good service, good location, but poor, poor accommodations. Would not recommend this place.
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- Also Known As:
- Dona Lola Club Hotel Mijas
- The Dona Lola Hotel
- The Dona Lola Resort
- Dona Lola Club Resort Spain/Mijas, Costa Del Sol