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“A very good hotel in Gaia” 4 of 5 stars
Review of Holiday Inn Porto Gaia

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Holiday Inn Porto Gaia
4.0 of 5 Hotel   |   Rua Diogo de Macedo, 220, Vila Nova de Gaia 4400-107, Portugal   |  
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Ranked #2 of 14 Hotels in Vila Nova de Gaia
Tavira, Portugal
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“A very good hotel in Gaia”
4 of 5 stars Reviewed May 18, 2013

The hotel deserved a better location. Amazing front office staff. The managing team should be proud. The bar staff very professional and very good upselling. I had a gin & tonic which was perfect. All the good brands available. Accommodation is good , beds are very good.
Breakfast is normal .

Room Tip: Ask for a higher floor room. the view is good
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, May 29, 2013
Dear Guest,

Thank you so much for you kind review regarding your recent stay at Holiday Inn Porto Gaia.

Our Team was, is particular Front Office’s and Bar’s, were very glad to read your comment about their work. It is very motivating for them to receive a positive feedback from their work.

We are very glad to know you appreciated our Bar and the available brands. We take special care and proud in assuring we satisfy our dear Guests requests.

Thank you for mentioning our accommodation and comfortable beds.

Once again, thank you for your kind review. We hope to receive you again soon.

Best regards,
Rita Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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413 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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  • French first
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English first
Bend, Oregon
Top Contributor
304 reviews 304 reviews
189 hotel reviews
Reviews in 195 cities Reviews in 195 cities
335 helpful votes 335 helpful votes
5 of 5 stars Reviewed May 1, 2013

If you drive to Oporto this a great option. I found it hard to imagine what one would do with a car if you stayed in the narrow street filled center of Oporto. We were here for 3 nights. We parked the car right in front of the hotel (no charge) and left it there. One can get across the river by taxi or walk to the metro, just 15-20 minutes away. The walk is not that bad (we are in our 60's). We had a room on the Executive Floor and loved the view of the city. Staff spoke great English and were very helpful. The internet worked great and breakfast was quite good. They have a huge breakfast room and can accommodate large numbers. My only small irritation was that the air conditioning took a long time to really get the room at a decent temperature and it still felt a bit stuffy. Otherwise this is a great property to consider.

Room Tip: A view of the city is quite nice. All rooms are at least on the 12th. floor.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, May 29, 2013
Dear Guest,

Thank you so much for taking the time to write a review regarding your recent stay at Holiday Inn Porto Gaia.

Thank you for giving such detailed information about how to travel around from our Hotel. We know how important that is to our dear Guests. Effectively it is really easy and fast to get to Porto or other cities.

We are really glad to know you appreciated the spectacular view of your bedroom, where you can see the Douro River and Ribeira and, in fact, all the entire city of Porto and, on the left horizon, the sea.

Thank you for mentioning our staff. They were very happy to read your review.

We are also glad you appreciated our breakfast and internet service.

Once again, thank you for your kind review. We hope to receive you again soon.

Best regards,
Rita Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennewick, Washington
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 27, 2013

We had a very nice stay, used our points and treated well. Room was large suite with fantastic view. Close to buses, taxis waiting. It was a 15 minute walk downhill to catch the hop on hop off bus at the El Corte Ingles shopping center. The staff was the best world wide. This hotel is mostly used for business , so quiet at times, but really lovely.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, May 29, 2013
Dear Guest,

Thank you so much for taking the time to write a review regarding your recent stay at Holiday Inn Porto Gaia.

We are glad to know you appreciated our staff. Your words are very important for our Team and all our Team members were delighted to read your review. It motivates us all to keep doing a good job and always provide an excellent service.

Thank you for mentioning the hotel’s localization and the easy access to transportation. It is really very easy to get anywhere and fast to Porto or other cities.

Once again, thank you for your kind review. We hope to receive you again soon.

Best regards,
Rita Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2013

Stayed here for 3 nights in a family duplex room. Really good for families, two double rooms, 2 bathrooms and a lounge. Everything very clean and comfortable. Breakfast very good choice and quality. Hotel staff friendly and knowledgable.

Room Tip: Ask for a room overlooking the river.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, April 17, 2013
Dear Guest,

Thank you for taking the time to write a review regarding your recent stay at Holiday Inn Porto Gaia.

We are delighted to know you and your family felt comfortable at our family suite and enjoyed our breakfast.

Our staff was really happy with your acknowledgement of their good work and friendliness and hope to receive you again soon.

Best regards,
Rita Cruz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vila Nova de Gaia, Porto, Portugal
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 4, 2013

I was in this hotel in the last month (from 25th to 28th) with my family to spend my holidays. I arrived at this hotel without a reservation, was a taxi driver who suggested me to stay there and in fact the hotel is doing really good. The lobby is very spacious and the staff, specially from the front desk, was really helpfull. I stayed in a riverview room and the view is magnificient, the rooms are ok, nice bed and tv. The breakfast is also good.

We wanted to try the spa but there was no time for it but we had dinner in the restaurant in the last night and we asked for a steak, gotta say that it was really good and was cooked right in front of us.

Room Tip: Try the riverview rooms, the views are magnificient
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, April 8, 2013
Dear Guest,

Thank you for taking the time to write a review regarding your recent stay at Holiday Inn Porto Gaia.

We appreciate your kind comments about our hotel, breakfast and restaurant. If you have the time, next time please doesn’t miss the SPA.

Once again, thank you for taking the time to write your kind review.

We hope to receive you again soon.

Best regards,
Carla Inácio
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Acton, Ontario
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 5, 2013

I will be staying here the end of March before embarking on a river cruise. Could someone please tell me how far this hotel is from the cruise terminal at the Cais de Gaia? Is there also a recommended city tour I could take? Any guidance would be appreciated.

Stayed March 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, March 7, 2013
Dear future Guest,

Thank you for your preference and interest in our Hotel.

Holiday Inn Porto Gaia is located only 5 minutes away from the cruise terminal at Cais de Gaia. You can take a taxi right in front of the Hotel and the price is very low.

There are also very nearby city tour stops. Our Staff members, and myself, will be glad to help you with the reservations and other suggestions once you arrive.

See you soon!

Best regards,
Rita Cruz
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Obidos, Portugal
Top Contributor
78 reviews 78 reviews
20 hotel reviews
Reviews in 36 cities Reviews in 36 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 13, 2013

The location is very good and convenient, the view to Oporto and the Douro river from the top floors is quite amazing. The rooms are very good and all the decoration of the Hotel very interesting. The staff very friendly and efficient.

Room Tip: Ask the top floors with a view.
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Por... H, Guest Relations Manager at Holiday Inn Porto Gaia, responded to this review, February 15, 2013
Dear Guest,

Thank you so much for taking the time to write a review regarding your recent stay at Holiday Inn Porto Gaia.

We are pleased to know you enjoyed our Hotel and its convenient location just a few minutes away from Porto.

We are also glad you appreciated our comfortable and spacious bedrooms and their astonishing view to Ribeira and the Douro River.

Thank you for mentioning our interesting decoration. It was designed to be comfortable, so you can relax and be yourself. We hope you have felt like you were at home.

Our Team was delighted to read your review mentioning they are friendly and efficient. It is an important motivation for all of us to keep working hard to keep providing an excellent service.

Once again, thank you for your kind review. We all hope to receive you again soon.

Best regards,
Rita Cruz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Porto Gaia

Address: Rua Diogo de Macedo, 220, Vila Nova de Gaia 4400-107, Portugal
Phone Number:
Location: Portugal > Northern Portugal > Porto District > Vila Nova de Gaia
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Vila Nova de Gaia
#2 Business Hotel in Vila Nova de Gaia
#2 Luxury Hotel in Vila Nova de Gaia
#2 Family Hotel in Vila Nova de Gaia
#2 Spa Hotel in Vila Nova de Gaia
#3 Romantic Hotel in Vila Nova de Gaia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Porto Gaia 4*
Number of rooms: 179
Official Description (provided by the hotel):
Choose the Holiday Inn Porto Gaia and enjoy the magnificent views over the Vila Nova Gaia and Porto cities. The Holiday Inn Porto Gaia is a four star deluxe hotel located in the heart of Vila Nova de Gaia – Porto. The hotel is only a short distance from the worldwide famous port wine cellars, the historical city center of Oporto, blue flag beaches and also train and metro station. We welcome you into our inviting and ample lobby where you can enjoy different sensations. Try the flavors of typical Portuguese food in our restaurant and bar "Food & Friends." Our rooms and suites are the perfect place to disconnect from the outside world and appreciate the small details like the complimentary internet access. Our executive floor located on the 22nd floor is an experience that you need to try. All the bedrooms located in this floor have access to the executive lounge where every day from 18h00 you have an open bar and canapés, to the gym and the amazing panoramic view over the river Douro and the cities of Vila Nova de Gaia e Porto. The hotel Holiday Inn is the perfect choice for your meeting or event. We have at your disposal a congress center with 1500 m2 and 16 meeting rooms equipped with stat of the art audiovisual technology and a group of specialized professionals that will help you. Its strategic location with Porto Congress center, the short distance from the Trade Fair Centers – Exponor and Europarque and the airport Sá Carneiro make Holiday Inn Porto Gaia the perfect choice for leisure as well as business trips. ... more   less 
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Also Known As:
Holiday Inn Porto Gaia Hotel Vila Nova De Gaia
Melia Hotel Gaia Porto
Sol Melia Gaia Porto
Holiday Inn Porto Gaia Portugal/Vila Nova De Gaia

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