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“5 star view,5 star service” 5 of 5 stars
Review of The Yeatman

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The Yeatman
5.0 of 5 Hotel   |   Rua do Choupelo (Sta. Marinha), Vila Nova de Gaia 4400-088, Portugal   |  
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Summer in Porto from €280
Ranked #1 of 14 Hotels in Vila Nova de Gaia
Porto, Portugal
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“5 star view,5 star service”
5 of 5 stars Reviewed July 24, 2014

Amazing view of Porto from most of the hotel,high up over the Douro. Rooms spacious , large terrace with huge views.Staff efficient and friendly.Food good but a bit over the top in the Michelin starred restaurant .Excellent hotel ,good pool in and out and lovely Spa.We really enjoyed our stay with plenty to do in Porto and the the north of Portugal and the Douro.

Room Tip: All good with large terraces
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR_The_Yeatman, Gerente de relações públicas at The Yeatman, responded to this review, July 30, 2014
Dear tjgtraveller,

Thank you so much for contributing your review on Trip Advisor, after your stay at The Yeatman.

We are very pleased to hear that you enjoyed the amazing views of Porto one can see from The Yeatman, your spacious rooms and the efficient service.

The Hotel was built with space, comfort and relaxation in mind, providing a retreat in the heart of the city, with ample room, plenty of terraces and beautiful gardens. In this environment, the leisure aspect is additionally highlighted with two panoramic infinity pools and a beautiful Caudalie Vinothérapie Spa with a wellbeing area which includes Roman baths, a barrel bath room and ten treatment rooms.

There is much to do in Porto and the surrounding towns, and between the interesting activities inside the hotel and the many sights to see, it is a good idea to save a few days for your stay at The Yeatman.

Our Michelin star restaurant is an excellent venue to try the delicious and creative menu of our Chef Ricardo Costa, with wine pairing and, in addition, we also have a pool restaurant on floor 1 where it’s possible to eat a more informal menu by Chef Ricardo in the relaxed atmosphere of our indoor or outdoor terrace.

Thank you again for staying with us and we hope to have the pleasure of your company again soon.
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619 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Ghent, Belgium
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 18, 2014

The hotel offers a splendid view on the Porto city over the Douro river. It offers great five star services, but when they organize events, the guests in the hotel become less relevant. Between 1 and 3 in the morning chairs and tables in the dining room were moved around after an event, but many rooms are just one floor down. Even calling twice to the reception did not help. In the morning, my complaint went to excuses but no refund. No sleep, then starts do not matter. There was nothing wrong with my money, and a "we're sorry for the inconvenience" is not going to change anything to the bad feeling this hotel left me.

Room Tip: ask for rooms on the lowest floors (2 and 1), since 3 is under floor 4 where the events are.
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  • Stayed July 2014, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheYeatmanPorto, Owner at The Yeatman, responded to this review, July 23, 2014
Thank you for your most recent review and for coming to stay with us again at The Yeatman.

It is very unfortunate that you experienced noise on the last night of your stay. I understand that our Duty Manager has been in direct contact with you to explain why this happened and to resolve your complaint with you personally. Please accept my apologies for this inconvenience once again.

As a luxury hotel, The Yeatman does have events occurring from time to time and normally all events at the hotel are scheduled to finish at a reasonable hour ensuring that we do our utmost to respect the tranquility and privacy of our guests. However, on this rare occasion the noise that you experienced was caused by staff preparing the breakfast room following an event which finished later than expected.

In spite of this occurrence, we hope you enjoyed the rest of your stay and that we may have the pleasure of your stay with us again in the future.

Yours sincerely,

Adrian Bridge
CEO
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1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 10, 2014

This is a gorgeous hotel. It is situated to take advantage of the spectacular views. From the moment you pull up to the entrance you are met with smiling, extremely professional and warm staff.
You are a quick walk across the bridge to the historic areas and on the same side of the river as the Port houses.
The hotel restaurants are excellent and there are huge terraces to eat and enjoy drinks and take in the amazing view.
I will return to this hotel!!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR_The_Yeatman, Public Relations Manager at The Yeatman, responded to this review, July 21, 2014
Dear Sarah S,

Thank you for your highly complimentary feedback about your stay at The Yeatman.

We are very happy to hear that everything went well and that you appreciated so many different aspects, from the hotel itself and its location, to our terraces, restaurants, staff and views.

We would be delighted to have you return with your family again and look forward to your next visit!

Best wishes,
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Stavanger, Norway
Top Contributor
74 reviews 74 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 10, 2014

This is a fantastic hotel with a view you will remember, the service is very good from start to finish. Excelent breakfast in the morning and we did have our dinner both eveings at the pool bar. The food was very good, and togheter with excelent service and a view we will not forget this made two perfect evenings for us which we will remember.
The only thing we could make a small complain about is the cleaning of the terasse and furniture outside our room.
We will definetly come back to this hotel next time we visit this region of Portugal.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR_The_Yeatman, Public Relations Manager at The Yeatman, responded to this review, July 21, 2014
Dear 1959late,

Thank you for posting your positive contribution about your stay at The Yeatman on Trip Advisor.

It is very important for us to receive feedback from our guests as it helps us keep track of our service and guests’ satisfaction.

We are very happy that you enjoyed your experience from start to finish!

It is our objective to provide excellence in service and much effort goes into this area on a daily basis.

The Yeatman has many great facilities to offer guests but the overall experience is also equally important and we strive to provide this for all our guests.

Thank you also for your comments about your terrace which have been passed to senior management and will be acted upon.

We look forward to your return visit in the near future.

Best wishes,
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Top Contributor
90 reviews 90 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed July 8, 2014

With a perfect service and a fantastic wine celar, restaurants with gourmet menu, I can assure that is a hotel you will want to be again next time. A well designed swimming pool and a sp located in the hill makes you feel like floating over the city.

Room Tip: ask for a room in the lower floor
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR_The_Yeatman, Public Relations Manager at The Yeatman, responded to this review, July 22, 2014
Dear ArturVictoria,

Thank you for taking the time to contribute with your thoughts about your stay at The Yeatman.

Our facilities are indeed complete and a lot of thought went into the planning and concept stage of the hotel in order to increase the comfort and experience of our guests.

In this respect we are delighted that you enjoyed your experience of The Yeatman and we hope to have the pleasure of your stay again in the future.

Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed July 7, 2014

We just stayed as a family at the Yeatman for two wonderful nights. From the moment we were picked up at the train station by the car service arranged by the hotel to the moment we were dropped off at the airport by another car service arrange by the hotel every moment we spent at the Yeatman was extraordinary. We would put the Yeatman a step above a Four Seasons and on par with the Aman Resorts this hotel very much deserves its association with Relais and Chateaux.

Each and every staff member had the perfect balance of being helpful without being annoying. The hotel is physically perfect with interesting spaces, the entire facility is well laid-out, the rooms are spacious with beautiful views.

The food in each establishment is excellent and the food at “The Restaurant” was a meal that our family will remember for a long time. Our daughter’s gluten allergy was carefully and attentively addressed by the restaurant. Her meal was identical to ours with only the most minor of alterations. In nearly every review we have ever submitted to Trip Advisor there has always been something to complain about. However, for the Yeatman everything about it was perfect. Well, o.k. we will give one complaint, the city of Porto is beautiful to look at from across the river at the Yeatman but the city itself once you get into it is a bit of a run-down uninteresting city. Though the port houses on the Yeatman side of the river are all a delight, especially Grahams.

To the staff and owners of the Yeatman – Thank you for sharing us with an absolutely wonderful place to visit.

A final note, even the cost of the Yeatman seems to be a bargain in comparison with other R&C establishments and in comparison with the other hotels we stayed at in Portugal (Lisbon and Algarve).

Room Tip: We had two Superior Rooms, both spectacular.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR_The_Yeatman, Public Relations Manager at The Yeatman, responded to this review, July 22, 2014
Dear Nefo,

Thank you for taking the time to leave a review about The Yeatman on TripAdvisor.

We were delighted to hear that your stay with us was very positive and enjoyable and that we contributed to making your stay a special one in Porto.

It is very important for us that our guests are made to feel welcome and at home and it is always useful for the staff to receive this positive feedback from guests.

Thank you again and do please return to visit us again in the future.

Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 7, 2014 via mobile

On arrival you are greeted with a friendly smile and impeccable service. The decor and ambience add to the surroundings and the Gastronomic restaurant although expensive is a must. Porto is a fantastic place to visit for a couple of days and the hotels location is perfect.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GR_The_Yeatman, Public Relations Manager at The Yeatman, responded to this review, July 22, 2014
Dear Keith A,

Thank you for leaving your opinion of your stay with us on TripAdvisor. It is very useful for us to receive feedback from our guests following their stay at The Yeatman.

In this respect, we are very happy to learn that you enjoyed the service, our gastronomic restaurant, the decoration and ambiance of our hotel.

We hope to have the pleasure of your company again in the future.

Best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Yeatman

Address: Rua do Choupelo (Sta. Marinha), Vila Nova de Gaia 4400-088, Portugal
Phone Number:
Location: Portugal > Northern Portugal > Porto District > Vila Nova de Gaia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Vila Nova de Gaia
#1 Business Hotel in Vila Nova de Gaia
#1 Romantic Hotel in Vila Nova de Gaia
#1 Family Hotel in Vila Nova de Gaia
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Yeatman 5*
Number of rooms: 82
Official Description (provided by the hotel):
The Yeatman is a 5* luxury wine hotel on the clifftop to the Historic Port Wine Cellars District, opening in June 2010. Featuring 14 suites and 68 rooms, all including a terrace and a private garden with panoramic views over the Douro River and the Unesco World Heritage Site of Ribeira in Porto. It boasts a Enogastronomic restaurant, a Port wine bar, 11 meeting and event rooms, a Wine Spa, outdoor and indoor panoramic swimming pools, gymnasium, kid’s club and gardens. ... more   less 
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Also Known As:
The Yeatman Hotel Vila Nova De Gaia
The Yeatman Portugal/Vila Nova De Gaia

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