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“Not to be missed!” 5 of 5 stars
Review of Bussaco Palace Hotel

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Bussaco Palace Hotel
4.0 of 5 Hotel   |   Mata do Bussaco, Luso 3050-261, Portugal   |  
Hotel amenities
Ranked #1 of 7 Hotels in Luso
Certificate of Excellence 2014
Dublin, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Not to be missed!”
5 of 5 stars Reviewed March 25, 2013

We stayed in Busaco Palace Hotel one night on our way from Coimbra to Porto. Amazing experience have to say. The atmosphere of the Palace was something I will never forget. Very good service. The forest and gardens around the palace make great options for shorther and longer walks. Although the room we stayed was below the standarts of 5 star hotel - we did not really mind it, and both, bed and bathroom were comfortable. Breakfast was excellent. We enjoyed the dinner with the company of few more people eating in the restaurat that night. Cup of tea afterward in the seating room with the music of Chopin and Tchaikovsky made this evening very special.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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385 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Haymarket, VA
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 20, 2013

Stayed here for two nights with my wife during our recent two week visit to Portugal and do not regret it for a minute. Let me start with the positives......staff was wonderful - professional, attentive, and courteous; the atmosphere was magnificent - hard to match the history and ambience of the property and surrounding grounds; restaurant was everything it's cracked up to be - wonderful meal and wine selection. Only real negative was the room....more specifically, the bed. The bed was hard and the pillows were flat and hard. I can't really sugar-coat it any better than that. They were well below the quality I would have expected from such an amazing property. As "duiker44" mentions in a previous review....the property is in need of some "loving attention" in the way of some power washing and paint. But it is also that weathered quality that gives it some of its charm. Helpful hint for travellers....make sure you access the hotel from Luso, if possible. We came in from the south and had to come over the mountain. Much easier to access through Luso.

Room Tip: Ask for room over the gardens on 2nd floor. We were in Room 15 and were able to walk out on a share...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Top Contributor
79 reviews 79 reviews
39 hotel reviews
Reviews in 52 cities Reviews in 52 cities
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed March 20, 2013

The Palace Hotel Bussaco in Portugal is able to offer guests the unique experience of stayng in a veritable palace surrounded by unique gardens and woods. Inside is a true palace setting, enhanced by the presence of a remarkable collection of works of art from the hands of the great masters of the Portuguese era.
This hotel have an unique architectural, botanical and landscape set in Europe and is one of the most beautiful and historic hotels around the world.
Rooms are OK and common areas also, but all spaces need some renovations to bring it to its former glory. Staff is extremely helpful and friendly and we notice that are there to help us.
We didn't eat in the Hotel and went to Mealhada to try the region specialty ... «Leitão Assado». Very good.
Unfortunately my camera card is unreadable so the only images I've are a collection of nice old postcards.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utica, New York
1 review
5 of 5 stars Reviewed March 15, 2013

A few stuffy highbrows may criticize this experience, but in my humble opinion they're just upset because they chose this site with the wrong priorities in mind. Our previous lodging experiences are dominated by HoJo's, modern suites, and the occasional eccentric lodge or such. Yet, nothing could prepare us for how exceptional this palace hotel is, or how unique the romantic nature of this property can become for the right couple.

My wife and I were celebrating our 25th anniversery by touring Portugal last August, and were impressed immediately how this gem had been carved out of the thickness of the surrounding forest. Such intricate detail and balanced presentation is achieved by their gardens, while the multiple generations of past construction create an ancient core coupled progressively with each architectural theme. Some may find this discordance unappealing; but curiosity overcame us as we explored this grand estate, and we were transfixed by the conjoined history presented to us.

The high-water mark for us was the wonderful experience of a full-board dinner offered to us on the veranda. This was a beautiful setting for a romantic meal, and the service was excellent. The fare was certainly more than we could possibly consume, yet it gave us ample supplies of excellent cuisine to choose from. We splurged on an excellent vintage of their house wine, and were not disappointed by the quality.

Our rooms were not renovated for modern comforts, nor were they designed to be. Comfort travellers should be forewarned that many of these rooms are preserved in their historic state; so, while some comprimises are made, much of the amenities were current for an earlier time. For example, we arrived in the heat of the afternoon to be greeted by our stuffy room, and no air conditioning. But the staff advised us to open the window and let the mountain breezes cool the air. It took a few minutes longer, but it was tolerable in a short while. This also provided us with an unexpected treat when it rained overnight, because the strong aromas of conifers, hedges, and florals combined in the early morning to make the air in our room just incredible to breathe!

The only drawback I had with this establishment is that it cried out for music to be played from early to late, and yet there was none. I believe that a live, quiet music in the dining area, and maybe a somewhat livelier music in the lounge would've added an extra appeal factor for a romantic destination. If music were guaranteed as part of the experience, It would be my pick for the absolute best honeymoon/romantic getaway spot on the planet.

We only stayed one day, and found it difficult to wrench ourselves from the appeal of this palatial hotel. But we'll always remember this beautiful, romantic castle as an exciting part of our grand adventure to Portugal.

Room Tip: Book the larger rooms if you can.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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The Blue Mountains, Ontario
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 8, 2013

We stayed at the Bussaco Palace for two nights, over Valentine's Day in February, 2013. The architecture of this building is well worth a visit. Both inside and out it is most interesting. We had a beautiful Valentine's Day dinner in the dining room, which is absolutely gorgeous and the service was outstanding. The dinner was beautifully cooked, beautifully served and beautifully presented and the waiter had that ability to be attentive without being overpowering. The grounds are lovely and it was interesting to see what has happened since the very massive wind storm, which has damaged many of the trees in the forest around. The room we had, which was a standard double, was certainly adequate but the bed was very small. This hotel is in need of some TLC, as others have stated, but it is still worth a visit as it really is one of a kind and harkens back to a bygone era.

Room Tip: If you choose a standard room, I would choose a standard with twin beds. The double bed is really s...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amsterdam
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 21, 2013

The Palace and grounds are absolutely stunning and well worth a visit.
The staff is very polite and professional. The Bussaco wines from their own vineyards are exceptional.
However there is a big difference in the size of the rooms, some are quite small for a 5 star hotel while some are huge. The maintenance in general lags behind. There a lack of attention to detail inside the rooms
and the exterior woodwork has not been painted for a long time. Thats a pity for a hotel with so much to offer and a national heritage site.

Room Tip: The rooms in the main castle building are the most spacious.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
5 of 5 stars Reviewed February 19, 2013

Our family was to stay here for two nights. My sister developed a stomach bug so we wound up staying for 5 of the most incredible days of my life. While there are no tourist type activities the gardens and woods kept this 13 year old girl entertained.
The staff knew why our stay had been extended and they would check in on my sister often. They brought tea and toast, fluffed her pillows, and cared for her with a sweetness that I'd seen was typical of Portuguese people. (When we got the bill there were no charges for these extras provided for my sister.)
That cemented my dream of having my honeymoon at Bussaco Palace. If you can find peace and romantic tranquility there then you may never find it anywhere.
(My travel was years ago, but since I am very well traveled I think this is a timeless place

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bussaco Palace Hotel

Address: Mata do Bussaco, Luso 3050-261, Portugal
Location: Portugal > Northern Portugal > Aveiro District > Luso
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Luso
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bussaco Palace Hotel 4*
Number of rooms: 64
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Also Known As:
Bussaco Palace Luso
Hotel Bussaco Palace
Bussaco Palace Hotel Portugal/Luso

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