My stay was Memorial Day through Friday, so mid-week after graduation, I presume.
The room was large, with two double beds and a living room/desk area, as well as a small bar with sink, microwave and refrigerator. The bedding was great, plenty of towels, and everything was very clean - even the carpet. I did not have a problem with temperature - there is a wall thermostat - but the weather was relatively mild during my stay.
Overall, the hotel is very nice and I had a great stay. The rest of this review is pretty nit-picky, but just minor things that management can use to improve our stay.
The only complaint about the layout was about the TV that swiveled from the sleeping area to the living room area - it didn't quite swivel enough to watch adequately from either side - the desk was the best viewing spot - and it was too small to watch from the far bed by the window. Since I didn't really have time to watch TV during my stay, it wasn't a big deal for me.
My room did overlook the parking and entrance, and there was a surprising amount of noise from people laughing and yelling even though I was on the fourth floor. Infrequent and not late at night so not a big deal for this trip. Single-pane windows, perhaps? The room did have excellent black-out curtains.
I did not go to the restaurant attached to the hotel, but some of my party did. They added two strips of bacon to the vegetarian pannini, which was not appreciated by the vegetarian patron who ordered it, but the shocking part was that the waitress apparently could not understand the problem with that. Also, on another visit, my friends were served the wrong food that they didn't order. So, based on their feedback, I would not recommend that restaurant. The hotel is not far from the upscale area of Ghent, which had some excellent restaurants worth visiting.
I found the hotel breakfast very nice - hot scrambled eggs and some sort of meat (sausage or bacon), along with a choice of add-ons, variety of breads to toast, cereals, oatmeal and toppings, fruit, yogurts, juices, hard-boiled eggs. I'm not sure what else someone could expect from a free breakfast bar. We did not have any trouble finding a seat and the breakfast area was always less than 1/2 full when we were eating there. The staff kept the food filled. Coffee was okay. Hot water and tea selection was very nice, including decaf.
I have to say that the most annoying thing was the elevator, which required swiping your room card before selecting the floor. When your hands are full, this is a PITA. I always had to swipe my card two or three times to get the green light. It would be better if it was an RFID that you just had to wave over a sensor or if the elevator went to your floor after swiping - but this whole routine just got really old and I was only there four nights. I'm sure there's some security issue for this, but then maybe I should be more worried about security at this hotel, perhaps?
They also ran out of disabled parking on our last day and the hotel driveway was full (this area should be designated for disabled parking). Please note that this was the beginning of a Wounded Warrior week, so it should be expected, especially since this hotel was selected for its accessibility! Fortunately, we had able-bodied folks who could run over to the garage and valet the vehicles for those who couldn't. Just room for improvement here.
We were working at the main Naval Base, so the hotel was very conveniently located just 15 minutes from the gate.
- Official Description (provided by the hotel):
- SpringHill Suites at Old Dominion University. ... more less
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- Also Known As:
- Springhill Suites Norfolk Old Dominion University Hotel Norfolk