I traveled from Naples, Italy to Norfolk, VA with a med-evac patient who was having spine surgery at the nearby naval hospital. I picked this hotel because it met the government per diem rates and it was centrally located. Parking is a reasonable $5/day and a full hot breakfast is included. Free WiFi was a big bonus!
We arrived on May 14 and departed on June 6. The double room was comfortable for two people: separate living room with large desk, sofabed loveseat and armchair. Double beds were comfy with nice bedding and plenty of pillows. My friend was in the hospital three nights and when she came back to the hotel, she was in lots of pain. As a result she was in the room for almost 3 days straight before she was mobile and able to move around the hotel.
During our stay, the entire staff was friendly and went out of their way to make sure we were comfortable. The housekeeping team worked around our schedule. We would like to recognize Christine, Portia, and Lakeisha. The front desk team was always pleasant and professional. Although Crystal, the nighttime clerk was often on duty by herself, she was able to check in late arrivals, answer phones, and see to other guests' needs. The hotel is in good hands during the day shift with Kenisha and Misty, who are always smiling.
The cooks and the ladies that worked the breakfast buffet were on their toes even though we were here over Memorial Day weekend and another busy summer weekend with a full hotel. The engineers were often cleaning and polishing the floors, elevators and windows. I used to work at a Renaissance hotel and a Westin hotel, and this one was equally as spiffy, but much more personal and the rooms more spacious.
We both rate this hotel 5 stars!
- Official Description (provided by the hotel):
- SpringHill Suites at Old Dominion University. ... more less
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- Also Known As:
- Springhill Suites Norfolk Old Dominion University Hotel Norfolk