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“You could do better elsewhere” 3 of 5 stars
Review of Hampton Inn & Suites Norfolk-Airport

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Hampton Inn & Suites Norfolk-Airport
2.5 of 5 Hotel   |   1511 USAA Drive, Norfolk, VA 23502   |  
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Ranked #3 of 39 Hotels in Norfolk
Certificate of Excellence 2014
GreenLeadersBronze level
mooresville, United States
1 review
2 helpful votes 2 helpful votes
“You could do better elsewhere”
3 of 5 stars Reviewed March 31, 2014

With the plethora of Hilton / Hampton properties in the general area, you could do better in location and availability of conveniences, ie.. restaurants Plenty of other inn's available within walking distance to several restaurants, not true here. Kind of a food desert.. especially if you want to avoid chains Price was high compared to other Hampton Inns I've stayed in the local area.. this trip happened to coincide with an old friend's trip, so I stayed as a convenience to him. Room was clean and well appointed, but so are most other of the area hampton inns

  • Stayed March 2014, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 reviews from our community

Traveler rating
    105
    71
    24
    6
    8
See reviews for
62
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Norfolk, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 29, 2014

The Norfolk Hampton is very modern, clean, quiet, and comfortable. The staff was very helpful. The room was very nice clean and comfortable. I would stay with Hampton again. The hotel had a modern laundry room. A fitness center. A indoor pool and spa. All the areas were very clean and modern. I also used the business center.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, Front Office Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, April 5, 2014
Thank you very much!!! You spoke volumes with your kind words. I cannot expand on your thoughts and we sincerely appreciate and we are grateful for the opportunity to give you the service and value you deserve. The Hampton Inn and Suites Norfolk Airport is very thanks youl for your business and kind thoughts. Have a great spring.
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Albemarle, North Carolina
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 25, 2014

The wife and I were here for a one night stay just check out Norfolk and drive over the Chesapeake Bay Bridge/Tunnel. The Hotel was what you expect at a Hampton. I like Hampton because you can count on a comfortable stay at a reasonable price. The free breakfast was a bit skimpy, but hey, it's free. The room was comfortable and clean. Not disappointed.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, Front Office Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, April 5, 2014
Thank you!!! Funny two reviews with almost identical thoughts. I am so glad you had a nice stay with us and we hit all the points that make Hampton Inn and Suites great. We continue to work to make ourselves a better hotel every day and your comments help us achieve that goal. Hope we see you soon.
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State College, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed March 19, 2014

Typical Hampton Inn Quality stay. Nice rooms, clean,quiet, clean smelling, no chemical or musty smells. Quiet even though near an airport, easy access to rooms, nice parking area, friendly staff. Nice breakfast area and breakfast (except eggs were processed and sausauge was cold),

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Bryan K, Front Office Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, April 5, 2014
Thank you for your kind comments we appreciate your valued patronage. When you say Typical Hampton Inn that really says a lot. Hampton Inns are one of the shining stars in affordable, comfortable, guest oriented hotel chains. We are all very proud to be a Hampton Hotel and we try to show to each guest . So thank you for giving us a chance to make your stay comfortable, affordable and clean. Have great travels in the future.
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Middleburg Heights, Ohio
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 19, 2014 via mobile

Can't say enough about how friendly/people oriented this hotel is. Although we were only overnight for a very early flight the next morning, they made sure we had directions to a Virginia Beach restaurant we like to go to, shuttle service to turn in our rental car later that evening so we didn't have to bother the next day and wake-up calls for the early airport morning shuttle. The front desk also tried to help solve a problem we had with a Hampton Inn we had just come from. And the room itself was clean and comfortable. Will definitely stay again if flying from Norfolk.

Stayed March 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, Front Office Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, March 22, 2014
Fantastic !!! We try very hard to maintain a high standard here at the Hampton Inn and Suites Norfolk Airport. This is a very competitive area and can be tough to distinguish yourself and thanks to wonderful guests like you we seem to be having some success. We all love this hotel and our guests so "Thank you for making it a great experience for us as well.”The Hampton Inn and Suites Team
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S.E. Texas
1 review
5 of 5 stars Reviewed March 12, 2014

Check in was fast & desk clerk helpful. Stayed on 4th floor in nice clean & quiet room. Breakfast was awesome. Check out fast. Shuttle to airport on time and pleasant driver. I would stay again. Price was reasonable.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, Front Office Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, March 22, 2014
Thank you so much !!! Awsome review for a awesome hotel...As I read this review I got all charged up about our hotel. I am so proud of the job we do here and all the people here who give thier best. We so happy you were able to have the kind of stay you deserve and should expect. Have a great Spring and Summer and see us again.
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United States
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2014

Received great treatment start to finish of my stay. Speedy check-in, clean comfortable room, a shuttle service to the airport, and free breakfast “to go” for anyone departing before the breakfast buffet opened. Overall, very pleased with this hotel.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, Front Office Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, March 2, 2014
Thank you for your great review. It brings a smile to my face to know we hit a home run with you. We work very hard to make sure we do our best for you and all our guests to ensure they are happy and looking forward to coming back and staying with us. The expression “We love having you here” is the sentiment our team and Management make happen every day. My best wishes for your upcoming year!!!
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Additional Information about Hampton Inn & Suites Norfolk-Airport

Address: 1511 USAA Drive, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Norfolk
#1 Green Hotel in Norfolk
#5 Business Hotel in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Norfolk-Airport 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Hampton Inn And Suites Norfolk-Airport
Hampton Inn & Suites Norfolk-Airport Hotel Norfolk
Hampton Inn Norfolk
Norfolk Hampton Inn

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