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“Fast service, above and beyond” 5 of 5 stars
Review of Hampton Inn & Suites Norfolk-Airport

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Hampton Inn & Suites Norfolk-Airport
2.5 of 5 Hotel   |   1511 USAA Drive, Norfolk, VA 23502   |  
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Ranked #4 of 39 Hotels in Norfolk
Certificate of Excellence
GreenLeadersBronze level
United States
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Fast service, above and beyond”
5 of 5 stars Reviewed February 26, 2014

Received great treatment start to finish of my stay. Speedy check-in, clean comfortable room, a shuttle service to the airport, and free breakfast “to go” for anyone departing before the breakfast buffet opened. Overall, very pleased with this hotel.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, Front Office Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, March 2, 2014
Thank you for your great review. It brings a smile to my face to know we hit a home run with you. We work very hard to make sure we do our best for you and all our guests to ensure they are happy and looking forward to coming back and staying with us. The expression “We love having you here” is the sentiment our team and Management make happen every day. My best wishes for your upcoming year!!!
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219 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Corolla, North Carolina, United States
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 19, 2014

I stayed just one night before an early flight out of Norfolk. Very convenient to the airport - I was there in 5 minutes. Price was reasonable, and the early morning breakfast bag was a nice treat containing a muffin, a cereal bar, an apple, and water.

Stayed January 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, Front Office Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, March 2, 2014
I am glad your travels were safe and all is well. The Hampton inn and Suites takes care of those small details that make the difference between a good stay and a great stay. The breakfast bags to go Monday thru Friday are just one of many things that make Hampton Inn’s not just a hotel but a home away from home. The standards are high at Hampton inns and we are so happy to be part of such a wonderful brand. We work hard to give you our best and we are so happy you enjoyed your short stay with us.
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Newport News
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2014

I try to stay at Hampton Inn's when I travel. They are consistent for quality and convenience. This hotel is no exception. Recommend it if you are in the Norfolk region. It is close to the Norfolk Airport and convenient to other things in the region. Price is good for the quality and location of this hotel. Breakfast could use a bit of improvement. Overall experience was good for the two nights I was there.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, Front Office Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, March 2, 2014
Thank you for using our hotel for your Lodging needs. We work very hard to maintain the very high standard here at the Hampton Inn and Suites Norfolk airport. I am biased of course but I do not believe you can find a better value for your hard earned dollar for all the wonderful amenities the Hampton brand offers. Our team here also understands it does not end with a fair price; we strive to provide the best customer service, cleanliness and a feeling of comfort unmatched anywhere. Our sincere gratitude and well wishes for you and your family.
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greenville
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 10, 2014

Came in after 11:30 pm and was stil able to have the shuttle pick me up.
This is a new hampton so it has the Suites concept and the more modern breakfast area.
Eggs and Sausage at breakfast were great- better than most Hampton breakfast.
Room was super Clean- front desk staff very helpful.
This is located in the same parking lot as the Hilton, which has become a very tired property.
Would reccomend this property to anyone.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, Front Desk Supervisor at Hampton Inn & Suites Norfolk-Airport, responded to this review, February 24, 2014
Great !!! So happy you had the great experience we work so hard to provide. We have a wonderful hotel and Team here at the Hampton Inn and Suites Norfolk Airport. Hampton Inns provide a quality stay and deep focus on our customer’s satisfaction. We are so proud of all the wonderful amenities we provide. “We love having you Here” is such a perfect fit for Hampton Inn hotels. Hope we see you soon. Safe travels and a wonderful spring
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San Diego, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 5, 2014

I stayed at this hotel during the "Snow Storm" Anyway, the staff was wonderful and so accommodating. Although there wasn't a restaurant or bar, the hotel was great! The management rolled up their sleeves and dug cars out of the snow for people and continued to comfort us with cookies and warm drinks.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, Front Desk Supervisor at Hampton Inn & Suites Norfolk-Airport, responded to this review, February 24, 2014
Thank you!!! I am so happy you enjoyed your stay with us. I hope your trip home was safe and uneventful. We so appreciate you taking the time to share your thoughts with us and your comments are so kind. I believe it was your first snow and glad you were here with us safe and warm. I hope when you’re back in the area you come and see us. Again Thank you and our sincere gratitude.
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Savannah, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

I stayed at this hotel due to its close proximity to the airport (5 minutes). The hotel was clean, the beds comfortable and the staff was very friendly. I would definitely stay at this hotel on my next trip to Norfolk.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, Front Desk Supervisor at Hampton Inn & Suites Norfolk-Airport, responded to this review, February 17, 2014
YAY!!! So good to hear such great comments. I am happy and grateful to you and the opportunity you provided us to shine for you. The team here will get your positive feedback. I am hoping we will see you soon!!!
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Newmarket, New Hampshire
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 17, 2014

This property is convenient to the airport with lots of food options on Military Hwy. The hotel itself was clean. Lobby was clean and typical of a Hampton Inn.
I recommend requesting a room on the side of the hotel opposite the main road (Northampton Blvd). The road is noisy.
One negative was That I could hear the TV in the room next door.
Breakfast was fine. Typical Hampton Inn selections.

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, Front desk Supervisor at Hampton Inn & Suites Norfolk-Airport, responded to this review, February 17, 2014
Thank you so much for your thoughts. We love getting comments to help us improve and become the best we can be. I am sorry for the noise problem, I am guess they must have had the volume pretty high to disturb you again sorry for the inconvenience. Please call for your next stay before arrival we will do all we can to make sure you get all your needs taken care of. Thank you again and please come back Often.
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Additional Information about Hampton Inn & Suites Norfolk-Airport

Address: 1511 USAA Drive, Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Norfolk
#2 Family Hotel in Norfolk
#5 Business Hotel in Norfolk
#8 Romantic Hotel in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Norfolk-Airport 2.5*
Number of rooms: 88
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Also Known As:
Hampton Inn & Suites Norfolk-Airport Hotel Norfolk
Hampton Inn And Suites Norfolk-Airport
Hampton Inn Norfolk
Norfolk Hampton Inn

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