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“Bad.” 1 of 5 stars
Review of Johnny Rockets

Johnny Rockets
300 Monticello Ave Ste 320, Norfolk, VA 23510
+1 757-622-7330
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Ranked #360 of 613 Restaurants in Norfolk
Price range: $1 - $20
Cuisines: Hamburgers, Hot Dogs
Good for: Dining on a budget
Restaurant details
Good for: Dining on a budget
Chesapeake, Virginia
Senior Reviewer
9 reviews 9 reviews
9 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Bad.”
1 of 5 stars Reviewed December 3, 2013

My friend and I are waitresses at a place similar to this so we were excited to try it. The environment was friendly, but the employees didn't act as such. Our waiter was rude, and our food felt frozen cold when it came to me. When I tried to eat my burger the bun was so soggy it fell apart. Also the cheese fries didn't even have melted cheese on them. I will never go there again. It was an awful experience.

  • Visited December 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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17 reviews from our community

Visitor rating
    1
    5
    3
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chesapeake, Virginia
Top Contributor
53 reviews 53 reviews
34 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
85 helpful votes 85 helpful votes
“Skimpy shake, warm”
2 of 5 stars Reviewed November 2, 2013

We ate lunch here, while shopping at MacArthur Mall. The shakes were much smaller than in the past. Very little in the metal container, glass not full. Hamburger and onion rings sat on the counter, brought out warm. Boo!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Contributor
21 reviews 21 reviews
19 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“dirty employees......”
1 of 5 stars Reviewed August 1, 2013

we went at lunch at the waiter acted like he was in no hurry for us. he was slow, but whats worse he looked dirty. at jhonny rockets, they wear all white, and this guy must have never washed his uniform. his hat alone was filthy, and if i would have noticed earlier, i would have left. this was some of the worst service ever, the waiter was completely unprofessional. we didn't leave a tip at all, after we let the guy know we were in a hurry, and he clearly didn't care. we had to ask for things repeatedly. also, they must not have enough people on the schedule, as two servers at lunch time in a busy down town setting probably isn't enough. never going back here.

  • Visited August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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Chesapeake, Virginia
Senior Contributor
40 reviews 40 reviews
26 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
“In the mood for a burger and shake?”
4 of 5 stars Reviewed May 12, 2013

This retro restaurant has good burgers and such, and the wait staff is usually fun to encounter. Good place to eat when going to a movie or an entertainment event, but make sure you let the waiter know you are on a schedule.

Visited September 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aydlett, n.c.
Top Contributor
103 reviews 103 reviews
60 restaurant reviews
Reviews in 39 cities Reviews in 39 cities
129 helpful votes 129 helpful votes
“great burgers....”
4 of 5 stars Reviewed May 7, 2013

I have eaten at Johnny rocket's before but only on a Royal carribean cruiseship... so that's where i draw my only experiences from, for this restaurant, The burgers are made fresh and are piping hot and the fries are pretty good, My wife and I had a plate of fried pickles for an appetizer, the were fried perfectly and were really good...The service was not as good as on the cruiseship, but what do you expect it is not a cuiseship. The waitress was kind and courteous and she promptly took our order, there was a little backup between the appetizer and the main course, but it was extremely busy at the time we went, so i will not hold that against them.. all in all a very good exprience....HAPPY TRAVELS!!!!!

  • Visited May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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